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    help desk analyst - Ottawa, Canada - National Capital FreeNet

    National Capital FreeNet
    National Capital FreeNet Ottawa, Canada

    2 weeks ago

    Default job background
    Description
    • Education:
    • Expérience:
    • Education

    • College/CEGEP
    • Computer science
    • Network and system administration/administrator
    • Computer technology/computer systems technology
    • or equivalent experience
    • Work setting

    • Help desk
    • Telecommunications industry
    • Internet Service Provider (ISP)
    • Office building
    • Tasks

    • Give access to computer networks
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Provide customer service
    • Supervision

    • No supervision responsibility
    • Computer and technology knowledge

    • Internet
    • Desktop applications
    • Work conditions and physical capabilities

    • Attention to detail
    • Sitting
    • Combination of sitting, standing, walking
    • Personal suitability

    • Accurate
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Initiative
    • Judgement
    • Team player
    • Ability to multitask
    • Honesty
    • Screening questions

    • Are you available for shift or on-call work?
    • Are you currently legally able to work in Canada?
    • Experience

    • Will train
    • Other benefits

    • Free parking available
    • Durée de l'emploi: Temporaire
    • Langue de travail: Bilingue
    • Heures de travail: 35 hours per week

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