- Education:
- Expérience:
- College/CEGEP
- Computer science
- Network and system administration/administrator
- Computer technology/computer systems technology
- or equivalent experience
- Help desk
- Telecommunications industry
- Internet Service Provider (ISP)
- Office building
- Give access to computer networks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
- No supervision responsibility
- Internet
- Desktop applications
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Initiative
- Judgement
- Team player
- Ability to multitask
- Honesty
- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Will train
- Free parking available
- Durée de l'emploi: Temporaire
- Langue de travail: Bilingue
- Heures de travail: 35 hours per week
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Service Desk Analyst
2 weeks ago
Carleton University Ottawa, Canada**Duties and Responsibilities**: · The Service Desk Analyst works under the supervision of the ITS Service Desk Supervisor to provide technical support to faculty, staff and students. Operating as a single point of contact for service, the Analyst provides front line telephone, w ...
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Service Desk Analyst
1 week ago
Carleton University Ottawa, Canada**Duties and Responsibilities**: · The Service Desk Analyst works under the supervision of the ITS Service Desk Supervisor to provide technical support to faculty, staff and students. Operating as a single point of contact for service, the Analyst provides front line telephone, w ...
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Service Desk Analyst
3 weeks ago
EDC Ottawa, Canada**Service Desk Analyst** - 0004CJ · **Posting Date**: Jun 8, 2023, 3:17:18 PM · **Primary Location**: Ontario-Ottawa · **Job Type**: Permanent · **Schedule**: Full-time · Export Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses mak ...
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Service Desk Analyst
3 weeks ago
Canadian Bank Note Company, Limited Ottawa, Canada**Position**:Service Desk Analyst · **Job Type**:Permanent Full-Time · **Location**: Ottawa · **Work Model**:Hybrid · *** · This entry-level position will expose you to a breadth of our ID system solutions, a multitude of internal teams (technical and operational) and prime you f ...
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Help Desk Analyst
3 weeks ago
National Capital FreeNet Ottawa, CanadaEducation: College/CEGEP · - Experience: Will train · - Computer science · - Network and system administration/administrator · - Computer technology/computer systems technology · - or equivalent experience · **Work setting**: · - Help desk · - Telecommunications industry · - Inte ...
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IT Service Desk Analyst
3 weeks ago
DXC Technology Ottawa, Canada**Summary** · Provides level 1 technical support to users for all computer related technical problems to various accounts that are supported. Enters tickets into the call tracking tool; ensures information is accurate, prioritized and assigned to a queue. · **Essential Job Functi ...
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Help Desk Analyst
2 weeks ago
Excel Human Resources Ottawa, CanadaEducation: Secondary (high) school graduation certificate · - Experience: 1 year to less than 2 years · **Screening questions**: · - Are you currently a student? · - Work Term: Casual · - Work Language: Bilingual · - Hours: 37.5 hours per week ...
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Service Desk Analyst
4 days ago
Visionpool Business Services Ottawa, CanadaVisionpool Business Services is hiring a HYBRID Tier 1 Service Desk Analyst. in the Ottawa area · Description of Duties: · - Assist staff face to face, virtually, by phone or chat. · - Resolve issues with technology through one-on-one interactions. · - Troubleshoot a variety of f ...
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Service Desk Analyst
2 days ago
Visionpool Business Services Ottawa, CanadaVisionpool Business Servies is hiring a HYBRID Service Desk Technical Analyst who resides in the OTTAWA AREA. · **Responsibilities**: · - Assist staff face to face, virtually, by phone or chat · - Resolve issues with technology through one-on-one interactions · - Troubleshoot a v ...
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Service Desk Analyst
3 weeks ago
International Development Research Centre Ottawa, Canada**_If you are looking for a career opportunity, want to give meaning to your professional achievements and contribute to making the world a better place by playing a part in international development, and are passionate about _**_providing IT technical support and assistance to u ...
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Service Desk Analyst
3 days ago
Bank of Canada Ottawa, Canada**Service Desk Analyst** · **Take a central role** · The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada's e ...
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IT Help Desk Analyst
1 week ago
Progression3 Ottawa, CanadaWe're in search of bilingual IT Help Desk Analysts to join our team This position is remote work-from-home. · **Role and Responsibilities include**: · - Receive incoming calls · - Log in calls into ITSM system · - Perform diagnostic and basic troubleshooting procedures · - Assign ...
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Service Desk Analyst
4 days ago
Bank of Canada Ottawa, Canada**Service Desk Analyst** · **Take a central role** · The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada's e ...
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Bilingual Service Desk Analyst
2 weeks ago
Nova Networks Ottawa, CanadaNOVA Networks is seeking Bilingual Service Desk Analysts that have a strong knowledge of Office 365 and the Office suites including administration of the product \ license management. The Bilingual Service Desk Analyst will also require a strong understanding of Microsoft Teams a ...
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Bilingual Service Desk Analyst
3 weeks ago
Nova Networks Ottawa, CanadaNOVA Networks is seeking Bilingual Service Desk Analysts that have a strong knowledge of Office 365 and the Office suites including administration of the product \ license management. The Bilingual Service Desk Analyst will also require a strong understanding of Microsoft Teams a ...
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Help Desk Analyst
1 week ago
YouthCare Ottawa, CanadaMust have lived in Canada for 10+ years - 12 Months experience supporting ALL of the following: o Microsoft Office Suites (on premise or cloud acceptable), must include Outlook, Word, PowerPoint and Excel o Remote Access services o Microsoft Windows operating systems - 12 Months ...
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Av/help Desk Analyst
2 weeks ago
Fasken Ottawa, Canada**Français à suivre** · Fasken is a leading international business law and litigation firm. Our firm's 800 lawyers are located across offices in Vancouver, Surrey, Calgary, Toronto, Ottawa, Montréal, Québec City, London, Johannesburg and Beijing. We provide strategic and thoughtf ...
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Help Desk Support Analyst
3 weeks ago
Help Desk Support Analyst · beBee Professionals is looking for a Help Desk Support Analyst to join our team in Ottawa. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, or software. · Requirements: · ...
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Overnight Service Desk Analyst
1 week ago
Nova Networks Inc. Ottawa, Canada**STRENGTHEN YOUR CAREER** · At Nova Networks, we pride ourselves on hiring smart, motivated people who excel at challenging themselves and enjoy working in a team-oriented environment. · Looking for an exciting opportunity to work with leading products and with other talented an ...
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Bilingual Service Desk Analyst
1 week ago
Nova Networks Inc. Ottawa, Canada**STRENGTHEN YOUR CAREER** · At Nova Networks, we pride ourselves on hiring smart, motivated people who excel at challenging themselves and enjoy working in a team-oriented environment. · Looking for an exciting opportunity to work with leading products and with other talented an ...