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Oakville

    Service Coordinator - Oakville, Canada - Naylor

    Naylor
    Naylor Oakville, Canada

    13 hours ago

    Default job background
    Full time
    Description

    Do you enjoy working in a busy office environment, have strong communication skills and excellent organizational skills? If so, Naylor has an exciting opportunity for you

    We are currently seeking a Service Coordinator to support our Oakville office location. In this role, you will be responsible for...

  • Dispatching field technicians to various service calls according to priority levels, technician availability and skill set.
  • Maintaining a schedule of work to be performed, monitoring open tickets/work progress and informing managers of issues.
  • Coordinating after hours work to be done, schedule and follow-up with technicians regarding work to be performed.
  • Providing administrative support as required (accessing work orders through work order systems, document processing)

    • Our ideal candidate will have the following credentials...

  • Bachelor's Degree (History, Philosophy, Psychology grad welcome) or College Diploma preferred
  • Previous work experience answering phones in a busy office environment is an asset
  • Excellent communication, organizational, and problem-solving skills
  • Strong interpersonal and customer service skills
  • Professional phone manner
  • Proficiency with MS office specifically, Microsoft Excel, Word and Outlook
  • Strong attention to detail and the ability to multitask
  • Proficiency with computers
  • Willingness to take on other duties as needed

    • What we can offer you...

  • We offer competitive salary
  • Generous benefits package
  • RRSP matching
  • Profit sharing
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