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    Senior Analyst, Corporate Support - Montréal, QC, Canada - Bank of Montreal

    Bank of Montreal
    Bank of Montreal Montréal, QC, Canada

    1 week ago

    Default job background
    Description
    An exciting opportunity to join BMO as a Senior Servicing Analyst based in Montreal


    Working Hours:
    Monday to Friday
    Provides loan servicing and monitoring support for corporate and commercial lending portfolios in a professional and timely manner.

    Delivers agreed lending/financing services as specified in the credit agreement/approval and ensures all required policies, guidelines and standards are met.

    Addresses customer services issues according to established parameters, escalating as required.
    Provides advice and guidance to assigned business/group on implementation of solutions.
    Supports change management of varying scope and type; Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.

    Completes administrative activities to ensure the smooth operation of the unit; Supports the development of tools and delivery of training focused on delivering business results.

    Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
    Collaborates to execute loan servicing and monitoring requests.

    Prepares customer notifications and billings, and processes services and transactions including (but not limited to) loan advances/payments, wire transfers, billing for principal/interest/fees, monitoring collateral positions, financial exceptions, etc.

    Executes and manages documentation to ensure that records are maintained in a proper manner.
    Analyzes data and information to provide insights and recommendations.

    Supports change management of varying scope and type; Typically between - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

    Knowledge and understanding of business unit's products and services, processes and controls – Good
    Understanding of business unit's risk and regulatory requirements – Good.

    This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.

    Customer Shared Services An exciting opportunity to join BMO as a Senior Servicing Analyst based in Montreal.


    Working Hours:
    Monday to Friday
    Provides loan servicing and monitoring support for corporate and commercial lending portfolios in a professional and timely manner.

    Delivers agreed lending/financing services as specified in the credit agreement/approval and ensures all required policies, guidelines and standards are met.

    Addresses customer services issues according to established parameters, escalating as required.
    Provides advice and guidance to assigned business/group on implementation of solutions.
    Supports change management of varying scope and type; Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.

    Completes administrative activities to ensure the smooth operation of the unit; Supports the development of tools and delivery of training focused on delivering business results.

    Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
    Collaborates to execute loan servicing and monitoring requests.

    Prepares customer notifications and billings, and processes services and transactions including (but not limited to) loan advances/payments, wire transfers, billing for principal/interest/fees, monitoring collateral positions, financial exceptions, etc.

    Analyzes data and information to provide insights and recommendations.

    Supports change management of varying scope and type; Typically between - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

    Knowledge and understanding of business unit's products and services, processes and controls – Good
    Understanding of business unit's risk and regulatory requirements – Good.

    This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.

    Salaries for part-time roles will be pro-rated based on number of hours regularly worked.

    BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards.

    BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. We're here to help
    It calls on us to create lasting, positive change for our customers, our communities and our people. We strive to help you make an impact from day one – for yourself and our customers.

    We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs.

    From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

    Accommodations are available on request for candidates taking part in all aspects of the selection process.

    A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

    BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life.

    Everywhere we do business, we're focused on building, investing and transforming how we work to drive performance and continue growing the good.

    More than 12 million customers count on us for personal and commercial banking, wealth management and investment services.

    As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers.

    In Canada, the United States and across the globe, we'll continue to build, invest and transform to drive performance that serves the good that grows.

    #
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