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    SalesForce Business Analyst - Toronto, ON, Canada - Delpath

    Delpath
    Delpath Toronto, ON, Canada

    2 weeks ago

    Default job background
    Description

    Location Address:
    Hybrid - Downtown Toronto - 2x / week (Mon & Wed) - need candidates in GTA
    Contract Duration: 3 monthsPossibility of extension
    Schedule Hours: 9:00am-5:00pm - Monday-Friday; standard 37.

    5 hrs/weekReason: Additional Support on current project - Need to backfill capacity to deliver RoadMap priorities in FY '24Typical Day in Role:


    • Works with key stakeholders within all business functions to align technology solutions with business strategies
    • Gathers requirements from business units and translates those to programmers and developers
    • Writes user stories on JIRA and documents artifacts through Confluence
    • Perform user story mapping, create user journeys
    • Help prioritize and refine product backlog
    • Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
    • Supports one or more highly complex business processes
    • Works on multiple projects as a project team member
    • Serves as a liaison between the business community (other BAs, business SMEs) and the IT organization (agile, scrum team, QA, product owner, developers) in order to provide technical solutions to meet user needs
    • Working in an Agile/Scrum environment using Kanban methodologyCandidate Requirements/

    Must Have Skills:
    years' Business Technical/System Analyst experience - we want this person to be hands on with technical knowledge2) 5+ years' configuration / Support experience with Salesforce3) 3+ years' experience with Financial Service Cloud (FSC)4) 3+ years' experience with Data Modeling, Data Mapping and creating Data DictionariesNice-To-Have Skills:

    • Salesforce Certifications - Salesforce Admin Certification is a huge plus and will be prioritized
    • Experience producing Swimlane Diagrams, User Journeys, UI Mockups & Wireframes
    Experience leading a BSA team for an end-to end delivery, implementation, or digital transformation projectEducation:

    • Bachelor's degree in a technical field such as computer science, computer engineering or related field required
    • Salesforce Certifications - Salesforce Admin Certification is a huge plus and will be prioritized*Best VS

    Average Candidate:


    Communication skills are really important here, need to be able to articulate knowledge well; host and lead meetings; best would have experience leading a team for an end-to end delivery, implementation, or digital transformation project; strong recent Salesforce experience.

    Candidate Review & Selection
    1 Step Process: 1 Video MS Teams Interview - 1 hour - with HM, potentially 1 other BA lead
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