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    Operations Lead - Toronto, ON, Canada - Collage HR

    Collage HR
    Collage HR Toronto, ON, Canada

    2 weeks ago

    Default job background
    Full time
    Description
    Operations Coordinator, Registration (Festival)

    Job Title:
    Operations Coordinator, Registration | Elevate Festival

    Location:
    Toronto, ON - Hybrid Office Set Up (2-3 days per week of in-office collaboration)

    Salary Range :
    $50,000-$55,000 (Please keep in mind that this salary will be prorated for the duration of the contract)

    Contract Dates:
    May 20, 2024-October 18, 2024

    Employment Type:
    Full Time, Contract
    Associate Director, Event Operations

    Do you believe that technology and innovation can solve society's greatest issues? Elevate unites world-class innovators to catalyze transformation in the Canadian tech ecosystem.

    Through year-round programs and events, Elevate places a spotlight on Canadian innovation, facilitates global connections with startups and investors, and inspires Canadians to embrace innovation and collaboration.

    Elevate looks to bring together founders, investors and ecosystem leaders to help shape the future of the Canadian innovation economy.

    A strong team player keen to jump in where needed, to collaborate across multiple events and projects while maintaining levity.

    Are you an Excel wizard? Lead all areas of Registration and Ticketing for Elevate Festival inclusive of technology management, data management, and customer service, acting as the subject matter expert (SME).

    In collaboration with the Associate Director of Operations,manage the registration systems (Bizzabo & Tito) and vendor relationships.
    Lead inventory management of accreditation in planning and execution (badges, lanyards, printers, etc.).

    Liaise with members of the Festival Team to brief them on registration, security access, operational needs, and associated schedule for set up and tear down.

    Responsible for the end to end on-site registration experience at Festival including managing Registration Volunteers, escalating issues and problem solving ticket and line management issues.

    Procure an IT vendor and manage IT planning for all event departments and advance to the venue IT provider.

    Support the development and implementation of event execution protocols.
    Complete close out report for all events to capture learnings inclusive of data analysis related to Operational KPIs.
    Assist with other areas of Festival planning, as needed.
    Required to be fully available and on-site at Festival Monday September 30, 2024-Thursday October 3, 2024
    Has hands-on experience with event coordination and/or vendor management.
    Is comfortable managing competing priorities and asking for clarification, when needed.
    Proficient with Google Sheets and Microsoft Excel.
    Considered an asset to have experience with data management and reporting.
    Willing to work a flexible schedule, as required.
    If you meet some, but not all of these requirements, we still encourage you to apply
    Bonus summer long weekend days (Think: The Friday before the Long Weekend in July and September)
    ~ Opportunity to meet and collaborate with some of the biggest names in tech, while collaborating with a team through socials, numerous events, and workshops
    ~While this is not all-encompassing for every role at Elevate, we try to follow a process similar to this and all candidates will be notified at every stage who they'll be meeting with.
    A phone call with one of our team members. A video call with the hiring manager and a team member or supervisor.

    Some roles may require additional components involving portfolio walkthroughs, technical reviews, and opportunities for candidates to share more around their creative process.

    A video call or in-person meet-up in our downtown Toronto Office with the role's Hiring Manager, Department Director and/or Festival Director.

    If you are a member of an equity deserving community we encourage you to self-identify in your application. At Elevate, we are committed to building an environment where everyone feels included, valued, and heard. Diversity, inclusion, and belonging are an important part of our everyday working culture.

    We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

    Land acknowledgements do not exist in a past tense or historical context: colonialism is current and ongoing, and we need to centre reconciliation in our actions and our work.

    We encourage our team, partners, and clients to learn about the lands in which they live and to work towards reconciliation.

    #
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