- Lead IT wireless related solutions/programs.
- Accountable for threading multi-phased solutions/projects across multiple releases into one coherent solution/program.
- Work with stakeholders and within the team to develop aggressive, yet achievable, delivery roadmaps.
- Accountable for IT HLD (High Level Design) /DDD (Detailed Design Document): content, completion and quality.
- Drive & contribute to project solutions - JAD sessions, responsible for gathering input / documenting HLD.
- When required back-fill role gaps (Sr. BSA, PM, SA - Sr. Business Systems Analysts, Project Manager, Solution Architect) as needed.
- Responsible for facilitating requirements / scope trade-off with application teams, business sponsor, and demand organization.
- Accountable for aligning all technology teams (Digital, Network) when delivering IT solutions.
- Support the SA (Solution Architect) in defining overall solution approach in partnership with Technology stakeholders.
- Support the Project Manager throughout project life cycle.
- Work with Enterprise Architecture and procurement on defining vendor expectations.
- Working with the PM, EM, Application teams and governance in the creation and management of governance/gating artifacts.
- Accountable / responsible for the managing change requests (PCRs).
- Responsible (in partnership with the PM / application teams) for the negotiation of code drop dates in balance with business requested delivery dates.
- Support testing teams/activities: test plan/case consultation and manage defect triage with appropriate application teams.
- Work closely with third party technology vendors; ability to challenge the vendor design to ensure what is being built satisfies the needs of our business partners.
- Liaise with other Technology Solution Delivery groups including the Network and Infrastructure teams to ensure smooth delivery of projects and application support for the business.
- Work with the Consumer Business Unit, Go to Market team, Planning, and Engagement teams to develop realistic project plans that clearly state project deliverables and timelines.
- Manage project and portfolio budgets and assist in managing cost centre financials.
- Coordinate team efforts to resolve complex issues and conflicts and escalate to executive level wherever required.
- Endorse quality, innovation and timely communication of issues / opportunities. Coach team members in delivery, issue management and risk management.
What you have...
- Bachelor's in Computer Science or related field or equivalent experience required.
- 5+ years of experience in the information technology field.
- 3+ years of experience in a project delivery role in a fast paced/agile environment.
- Previous team management experience preferred.
- Previous IT program management experience preferred.
- General understanding of the company's overall Wireless business operations and products.
- Good understanding of the company's retail environment and operations.
- Demonstrated ability of successfully leading complex IT projects and programs.
- Ability to successfully implement and control budgets.
- Must be able to effectively communicate technical information to both technical and non-technical personnel.
- Must be creative, detail oriented and capable of balancing the "big picture" with meeting the day-to-day needs of the organization.
- Must be able to communicate, present and negotiate at any level of management across the organization.
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Description
Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:
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What you will be doing...