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    inside sales representative - Saint John, Canada - Canadian Bearings

    Canadian Bearings
    Canadian Bearings Saint John, Canada

    3 days ago

    Default job background
    Regular, Full time
    Description
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    • Job Details

    INSIDE SALES REPRESENTATIVE

    Status: Regular, Full-time Location: Saint John, NB

    Working at CB (Canadian Bearings) means being part of a dynamic team, committed to collaborating with one another in the delivery of reliable solutions to our customers. Our culture is one of accountability, authenticity, and continuous development.

    It is our vision to be a trusted supplier of industrial operations worldwide, and we are looking for skillful, enthusiastic, and customer-focused people to help us realize this vision together.

    We are seeking a dedicated and engaging individual who is ready and willing to challenge themselves by utilizing their unique collection of knowledge, skills and experience in new ways in the following capacity:

    WHAT YOU'LL BE DOING:

  • Strategically develop optimized customer purchasing portfolio based on historical sales trends, product categories, and relevant industry data/behaviour.
  • In conjunction with the Vice President, Sales, develop; manage; and maintain an effective House Accounts sales process to maximize sales potential.
  • Conduct outbound sales via telephone and email; actively follow up with CB customer base to promote and drive value-added products and solutions through effective cross-selling, upselling, and current product/marketing promotions.
  • Receive and respond appropriately to sales leads presented by CB Customer service Representatives (CSRs) and Outbound Sales Representatives (OSRs) of International Customer Care Services Incorporated (ICCS).
  • Continuously follow-up on and actively convert open customer quotes to sales, in accordance with the quote follow-up process.
  • Establish, build, and maintain positive and effective business relationships with CB customers and vendors.
  • Document, manage, and follow-up on customer/vendor incidents and concerns appropriately, and in a timely manner.
  • Engage in effective negotiation with suppliers to maximize cost savings and increase CB margin; and communicate price increases to customers accordingly.
  • Ensure alignment and compliance with Pricing and related processes (e.g. pricing overrides).
  • Engage in continuous learning and development regarding CB's products, services, and processes to ensure the highest quality of customer service.

    • WHAT YOU'LL BRING TO THE CB TEAM:

  • Knowledge of the MRO (Maintenance, Repair, Operation) industry, Industrial Supply Chain, products & services is an asset.
  • Strong knowledge and application of sales management skills (e.g. selling total cost, negotiation, closing, presenting, handling objections, forecasting, and reporting).
  • Minimum 1 year experience in outbound sales, telemarketing, or related customer service.
  • Strong evidence based decision making skills.
  • Excellent communication skills, including verbal, written and presentation.
  • Effective goal setting, planning and prioritization skills.
  • Engages in evidence based decision making skills to meet targets, create growth and prioritizing sales opportunities.
  • Good general business acumen.
  • Active listening skills; able to probe and understand the need behind the need.
  • Collaborative solutions-focus with the ability to effectively build and advance strong, productive relationships.
  • Performance-driven, and achievement-oriented.

    • BENEFITS OF BEING PART OF THE CB TEAM:

  • Competitive Compensation and Bonus Structure
  • Comprehensive Flex Benefits Program
  • RRSP Matching Plan
  • Personal Development Subsidy
  • Employee Recognition Program
  • Continued Professional Development Opportunities (access to LinkedIn Learning, product training, third-party personal and professional skills training opportunities).
  • Constructive, engaging organizational culture
  • Work alongside experienced industry professionals

    • Our careers allow you to utilize your skills, knowledge, and experience while at the same time offering you a position that you will find both challenging and rewarding as you realize your potential and achieve your career goals.

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