- Maintain a thorough knowledge of the shopping centre's services, amenities/facilities, stores/locations and promotional activities
- Proactively seek opportunities to create memorable customer interactions, assist customers and provide excellent service
- Interact with shoppers and retailers in a courteous and efficient manner;
- Promote and sell shopping centre gift cards
- Answer phone calls
- Develop and maintain strong relationships with retailers and educate them about the centre's services
- Assist guests by providing directions/information, answering questions, and performing other centre specific services
- Maintain store knowledge about the different products, services, promotions and special events to be able to offer gift or store suggestions based on the shopper's needs
- Be aware of the centre's Crisis Management Manual and maintain a clear understanding of Guest Services role and areas of responsibility as outlined in the plan
- Participates in special projects and assumes other duties and responsibilities as assigned
- Support the supervisor in certain administrative tasks (schedules, gift cards, etc)
- Maintain and update the display of travel brochures
- Update contacts and inventories for tourist brochures
- High school education
- Strong written and oral communication skills (both in French and English), multilingual skills, a plus
- Computer skills
- Positive attitude and a strong desire to provide excellent customer service
- Must be able to effectively communicate with shoppers, retailers, centre Management, Service Providers and all of the shopping centre personnel
- Must be able to work in a fast paced environment, with the ability to multi-task while maintaining a high level of professionalism
- Conflict resolution/management skills
- Must be friendly, approachable, proactive and solution focused
- Flexible and able to work weekends, nights and holidays and for replacements
- Join an industry leader and shape the future of commercial real estate
- Deep investment in cutting-edge technology to power your work
- Comprehensive and competitive benefits plan
- A supportive, caring and diverse work environment designed for your growth and well-being
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Customer Service Representative
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Intact Financial Corporation Calgary, AB, CanadaNos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens ...
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financial services representative
Found in: Talent CA 2 C2 - 1 day ago
Sunshine Processing Group Calgary, CanadaEducation: · Expérience: · Education · Bachelor's degree · Experience · 1 to less than 7 months · Durée de l'emploi: Temporaire · Langue de travail: Anglais · Heures de travail: 32 hours per week · ...
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Financial Services Representative II
Found in: Talent CA C2 - 4 days ago
CIBC Calgary, Canada Temps pleinNous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients. · À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir ...
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Bilingual French Service Center Representative
Found in: Talent CA C2 - 1 day ago
Foresters Financial Calgary, Canada Full timeJob Description · Making a Difference at Foresters Financial · Why you'll want to join our team: · Work from home opportunities · Full time schedules with weekends off (Hours of operation 8am-8pm EST) · Full benefits package and pension with company match · Vacation time and bonu ...
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Customer Service Representative
Found in: Talent CA C2 - 4 days ago
CIBC Chestermere, Canada Temps partielNous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients. · À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir ...
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Customer service Representative
Found in: Talent CA C2 - 4 days ago
CIBC Chestermere, Canada Temps partielNous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients. · À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir ...
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Sales and Service Representative
Found in: Jooble CA O C2 - 2 hours ago
GoodLife Fitness Calgary, AB, CanadaSales and Service Representative (Fitness Coach) - Calgary Westwinds and Castleridge For Women page is loaded Sales and Service Representative (Fitness Coach) - Calgary Westwinds and Castleridge For Women · Apply locations Calgary, Alberta time type Part time posted on Posted 3 ...
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Customer Service Representative
Found in: Jooble CA O C2 - 2 hours ago
EightSix Network Inc Calgary, AB, CanadaThe Aurum Group is seeking a Customer Service Representative to join our expanding team in Calgary, AB. The ideal candidate must have previous customer service experience. The primary responsibility of the Customer Service Representative is to ensure all customer inquires are han ...
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Customer Service Representative
Found in: Jooble CA O C2 - 2 hours ago
Floform Calgary, AB, Canada Full timeCustomer Service Representative (Temporary Full Time) · Required immediately, our Local Calgary Branch is seeking a Temporary Full-Time Customer Service Representative to join the team for the Summer with a possibility for a permanent position. · With 16 branches and five manuf ...
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Sales and Service Representative
Found in: Jooble CA O C2 - 2 hours ago
GoodLife Fitness Calgary, AB, CanadaSales and Service Representative (Fitness Coach) - Calgary Westwinds and Castleridge For Women page is loaded · Sales and Service Representative (Fitness Coach) - Calgary Westwinds and Castleridge For Women · Apply locations Calgary, Alberta time type Part time posted on Posted ...
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Client Service Representative
Found in: Jooble CA O C2 - 2 hours ago
Saint-Gobain Calgary, AB, Canada Full timeWe are presently looking for a Customer Service Representative at our Calgary branch. · Schedule: Monday to Friday · Status: Full Time, permanent, On-site · This position is responsible for ensuring that all incoming customer/sales calls, in person orders and e-mails are servi ...
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Customer Service Representative
Found in: Jooble CA O C2 - 2 hours ago
Richelieu Hardware Ltd Calgary, AB, CanadaRichelieu Hardware is a North American leader and an agent for change in a dynamic and creative industry. We are an importer, distributor and manufacturer of specialty hardware and complementary products. · Our customers – More than 100,000 customers in North America: kitchen a ...
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Customer Service Representative
Found in: Jooble CA O C2 - 1 hour ago
Saint Gobain Calgary, AB, CanadaWe are presently looking for a Customer Service Representative at our Calgary branch. · Schedule: Monday to Friday · Status: Full Time, permanent, On-site · Here's what you'll be responsible for in this role · This position is responsible for ensuring that all incoming cust ...
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Customer Service Representative
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First Nations Bank of Canada Alberta, CanadaPosition Description · About Us · First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the ...
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Customer Service Representative
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Sundial Calgary, AB, CanadaJob Title · Customer Service Representative · Job Description · About SNDL · SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed ca ...
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Customer Service Representative
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Floform Calgary, AB, CanadaRequired immediately, our Local Calgary Branch is seeking a Full-Time Customer Service Representative to join the team · With 16 branches and five manufacturing facilities located in the Pacific Northwest and Western Canada, FLOFORM Countertops manufactures, sells and installs ...
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Customer Service Representative
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Best Buy Calgary, Canada Full timeAre you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers' purchase ...
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Customer Service Representative
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City of Calgary Calgary, Canada Part timeIf you are committed to public service, enjoy collaborating with others, share our valuesand have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. The C ...
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Food Service Representative
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PepsiCo Calgary, Canada Full timeOverview Are you ready to embark on an exhilarating journey in the world of food and beverages? We are seeking a creative, passionate, and driven individual to join our team as a Food Service Representative. · As a Food Service Representative for our beverage business, you will ...
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Customer Service Representative
Found in: Talent CA C2 - 4 days ago
saint-gobain Alberta, Canada Contrato de prazo indeterminadoContamos com você para · WHAT'S THE JOB? · We are presently looking for a Customer Service Representative at our Calgary branch. · Schedule: Monday to Friday · Status: Full Time, permanent, On-site · Here's what you'll be responsible for in this role · This position is respon ...
Guest Services Representative - Calgary, Canada - JLL
Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
JLL is seeking a Guest Services Representative who must ensure every customer interaction is carried out in a professional, courteous and efficient manner. Enthusiastically and consistently delivers on the JLL mission of "Continually striving to surprise and engage the consumer and retailer by consistently delivering a superior customer experience."
WHAT YOU'LL BE DOING
WHAT WE'RE LOOKING FOR
WHAT'S IN IT FOR YOU
Location:
On-site –Calgary, ABIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.