- Full P&L responsibility for the sites and locations in their region
- Client relationships, engagement, Net Promotor scores, contract extensions
- People management of all operations resources and support functions within their region
- Support bid and estimates for new work to ensure budgets can be achieved
- Successful interactions with support functions to ensure their region is compliant with corporate vision and priorities.
- Plans, oversees and operationalizes the business plan in the region
- Identification, sell and implement new business opportunities in key markets to meet sales target in accordance with the corporate sales model
- Develops plans and budgets to meet financial targets
- Develops and sells new business
- With support of the Sales Director, initiates, facilitates, manages and builds new client relationships
- Manage an operations team to ensure compliance with proper procedures and guidelines.
- Strengthen operational processes to build highly efficient and effective operations.
- Liaise with senior leadership and ensure the consistent implementation of strategic initiatives to all field operation groups.
- Provide leadership of the field operations team ensuring effective performance management and continued development.
- Lead the implementation of operational improvements in the areas of safety, quality, customer service, finance, and employee performance.
- Communicate and share company standards and available resources that assist facility operations.
- Identify gaps and opportunities and determine root causes in operating standards and overall guest satisfaction.
- Coordinate with other department leaders to find solutions to problems. Find ways to involve Operations Managers in cross-department initiatives.
- Establish clear business goals and financial targets with the Manager of each location.
- Identify opportunities and best practices to improve profitability of locations.
- Ensure compliance with employment standards, human rights, health and safety, and WHMIS within all regions.
- Accountable for key financial and performance measures including cost control, EBITDA and customer ratings scores.
- Assist in effectively and efficiently managing the development of the Hospitality Operations team to promote high quality customer service and satisfaction.
- Other related duties incidental to the work described herein.
- Proven leadership and people management skills with the ability to motivate and think outside the box.
- Minimum of 10 years of Operations/Business Development experience.
- Post-Secondary Education in Management or Business-related degree.
- Familiar with current industry technology
- Demonstrated market awareness, branding, innovation to create competitive advantage
- Demonstrated ability to attracts, develop and retain employees
- Excellent interpersonal, presentation, and communication skills
- Demonstrated financial management skills
- Experience in multi-unit management, hospitality industry and/or oil and gas industry is an asset.
- Excellent verbal and written communication skills.
- Ability to excel in a fast paced, highly challenging and change oriented environment.
- Superior critical thinking, problem solving and interpersonal skills.
- Leadership and strong people management skills
- Results orientation/operational excellence
- Holding self and others accountable
-
Director of Operations
1 week ago
Alberta Schools' Athletic Association Edmonton, CanadaThe employer is committed to creating an inclusive and diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizensh ...
-
Director of Operations
3 days ago
Alberta Schools' Athletic Association Edmonton, CanadaJob Posting · Director of Operations · The Alberta Schools' Athletic Association (ASAA) is conducting a search for a Director of Operations. The successful candidate will be required to attend in person to work in our office which is in Edmonton. · Duties will include but no ...
-
Director of Operations
1 day ago
Alberta Schools'? Athletic Association edmonton, CanadaJob Posting Director of Operations The Alberta Schools' Athletic Association (ASAA) is conducting a search for a Director of Operations. The successful candidate will be required to attend in person to work in our office which is in Edmonton. Duties will include but not be limite ...
-
Director of Operations
4 weeks ago
Professional Staffing Edmonton, CanadaProfessional Staffing has partnered with an Edmonton-based organization to identify a Director of Operations. The Director of Operations will lead the company's day-to-day business operations in the Edmonton office while identifying geographic expansion opportunities beyond North ...
-
Director, Business Operations
3 weeks ago
Government of Alberta Edmonton, CanadaRole Responsibilities · The Director, Business Operations is a key provincial leadership role reporting to the Managing Director Procurement & System Optimization to work collaboratively with stakeholders in developing short and long term sourcing plans for major procurement in ...
-
Director of Operations
3 weeks ago
Canada Diagnostic Centres edmonton, CanadaThe Opportunity Embark on a rewarding career with Canada Diagnostic Centres (CDC), a trailblazer in diagnostic imaging since 1993. Excellence in patient care fuels our passion. As a leading provider of diagnostic services and image-guided procedures in Western Canada, we take pri ...
-
Managing Director of Operations
3 weeks ago
Intelcom Edmonton, Canada Full timeRide the next mile with us · Are you motivated by leadership, providing strategic avenues and direction to a team of great individuals? In this new role, you will have the opportunity to support the business for operational activities in your region, and not to mention ensuring t ...
-
Director of People Operations
1 week ago
the Ladders Edmonton, CanadaEvenUp is hiring a Director of People Operations based in Canada to to deliver a truly excellent employee experience to our team. You'll support People Operations across the company, while also ensuring we remain both compliant and competitive. This is the perfect role for a peop ...
-
Urgent Search Director of Operations
4 days ago
Alberta Schools' Athletic Association Edmonton, CanadaJob Posting · Director of Operations · The Alberta Schools' Athletic Association (ASAA) is conducting a search for a Director of Operations. The successful candidate will be required to attend in person to work in our office which is in Edmonton. · Duties will include but not ...
-
Director of Operations
3 weeks ago
Professional Staffing Edmonton, CanadaProfessional Staffing has partnered with an Edmonton-based organization to identify a Director of Operations. The Director of Operations will lead the company's day-to-day business operations in the Edmonton office while identifying geographic expansion opportunities beyond North ...
-
Director, Online Business Operations
3 days ago
Alberta Schools' Athletic Association Edmonton, AB, CanadaThe Alberta Schools' Athletic Association (ASAA) is conducting a search for a Director of Operations. The successful candidate will be required to attend in person to work in our office which is in Edmonton. · Planning : Each championship event requires planning (in coordination ...
-
Director of Operations
3 weeks ago
Professional Staffing Edmonton, AB, CanadaProfessional Staffing has partnered with an Edmonton-based organization to identify a Director of Operations. The Director of Operations will lead the company's day-to-day business operations in the Edmonton office while identifying geographic expansion opportunities beyond North ...
-
Healthcare Delivery Operations Director
2 weeks ago
CASA Mental Health Edmonton, AB, Canada Full time $85,280 - $128,960Join CASA Mental Health in shaping a brighter future for children, youth and families by providing them with timely mental health care and empowering them to thrive. · Shift structure: Monday to Friday, 7.Permanent · CASA's Indigenous Services team engages with families, commun ...
-
Matrix Hotel Edmonton, CanadaDescription · At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do · We understand what i ...
-
assistant director of operations
3 weeks ago
COMPASS GROUP CANADA Edmonton, AB, CanadaYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. · You'll find us in schools, colleges, hospitals, office ...
-
Regional Operations Director
3 weeks ago
Horizon North Logistics Inc. Edmonton, AB, CanadaCompany Description · WHO ARE WE? · We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and he ...
-
Operations Director, China Institute
3 weeks ago
University of Alberta Edmonton, AB, Canada $82,113 - $136,149Operations Director, China Institute Competition 951 Apply Department Provost & Vice-President (Academic) - China Institute Salary range $82,113 to $136,149 Posted date May 17, 2024 Closing date May 24, 2024 Position Type Full Time · Description · This position is a pa ...
-
Director of Operations/General Manager
4 weeks ago
Vaco Lannick Edmonton, CanadaRole: Reporting to the President, the Director & GM will be responsible for directing sales, customer service, manufacturing, and quality activities for the Company. They will also be responsible for creating and maintaining a work culture that aligns with the Company's core valu ...
-
Director of Operations/General Manager
3 weeks ago
Vaco Lannick Edmonton, CanadaRole: · Reporting to the President, the Director & GM will be responsible for directing sales, customer service, manufacturing, and quality activities for the Company. They will also be responsible for creating and maintaining a work culture that aligns with the Company's core va ...
-
Director, Global Operational Excellence
2 days ago
Champion Petfoods Edmonton, Canada**Changing the World, One Kibble at a Time** · Champion Petfoods is expanding We are excited to announce we are looking for a Director, Global Operational Excellence to join our rapidly growing company. · Champion Petfoods is an award-winning pet food crafter with a reputation of ...
Regional Operations Director - Edmonton, Canada - Dexterra Group
![Dexterra Group background](https://contents.bebee.com/companies/ca/dexterra-group/background-WWcAD.png)
Description
Summary
: Reporting to the Divisional Vice President, the Regional Operations Director (ROD) is responsible for overseeing the Operations team for a specific region to ensure efficiency and effectiveness and execute the strategic vision of the Senior Leadership Team. RODs foster long term relationships by delivering operational excellence to meet client and customer needs. Strong attention to detail with the ability to manage multiple priorities in a fast paced and deadline driven environment. The ROD also provides direction and expertise to the district by promoting corporate strategies and best practices aligned with our Vision and Values.This role holds expansive responsibilities for the performance of multiple contracts across their region. The key areas they are responsible for include:
Day-to-day the ROD will perform some or all of the following duties:
Qualifications
WHO ARE LOOKING FOR?