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    Client Advisor Business Services - Wolfville, Canada - Royal Bank of Canada>

    Royal Bank of Canada>
    Royal Bank of Canada> Wolfville, Canada

    5 days ago

    Royal Bank of Canada background
    Full time
    Description

    Job Summary

    As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs.

    Job Description

    • What is the opportunity? As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor. What will you do?
    • Maintain relationships with small business clients and their owners. Obtain client information and upload it to the Relationship Management System.
    • Provide appropriate banking products and services to small business customers.
    • Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
    • Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
    • Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
    • Proactively take ownership of resolving and preventing client banking problems
    • Cultivate and maintain relationships with partners to work as one RBC team
    • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions
    • What do you need to succeed?Must-have
    • Strong Cash and Custody experience and problem resolution for issues relating to both.
    • Goal-oriented individual with a demonstrated passion for putting clients first.
    • Drive and self-motivation, as well as excellent communication skills and emotional intelligence
    • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
    • Personal flexibility to work flex hours
    • Eagerness to learn and determination to succeed
    • Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course
    • Nice-to-have
    • Track record in building rapport and maintaining client relationships within the financial, service or retail industry
    • Mutual Funds accreditation
    • What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
    • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
    • A world-class training program in financial services
    • Excellent career development and access to a variety of job opportunities across business and geographies
    • Leaders who support your development through coaching and managing opportunities
    • Work in a dynamic, collaborative, progressive, and high-performing team
    • .

    Job Skills

    Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

    Additional Job Details

    Address:

    437 MAIN ST:WOLFVILLE

    City:

    WOLFVILLE

    Country:

    Canada

    Work hours/week:

    37.5

    Employment Type:

    Full time

    Platform:

    Personal and Commercial Banking

    Job Type:

    Regular

    Pay Type:

    Salaried

    Posted Date:

    Application Deadline:

    Inclusion and Equal Opportunity Employment

    At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
    ​​​​​​​
    We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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