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    Camp Manager Trainee - Edmonton, Canada - Royal Camp Services Ltd

    Royal Camp Services Ltd
    Royal Camp Services Ltd Edmonton, Canada

    1 day ago

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    Description

    For over 25 years Royal Camp Services has been Western Canada's premier remote camp and catering company. We provide catering and hospitality solutions for small camps consisting of just a few clients to major camp projects necessitating hundreds of clients.

    Reporting to the training Camp Manager, you are responsible for supporting the camp's operation by maintaining a functional front desk, providing guidance to staff, responding to client concerns, and completing daily camp reports.

    Job duties include but are not limited to:

    • Help with all the office duties such as checking clients in and out of rooms, supervising housekeeping staff, and responding to client concerns
    • Complete written dorm evaluations daily and provide training to ensure camp attendants correct all deficiencies
    • Take stock in the commissary at month end, balance sales sheet and make a list of supplies to be ordered
    • Assist the training Camp Manager with:
      • Reviewing, monitoring, and scheduling staff based upon site requirements
      • Coordinating and implementing all paper work required for the complete operations of the camp business, which entails collecting, tracking, logging and forwarding documents for processing
      • Creating and implementing operational training methods for supervisors and field staff
      • Completing staff performance evaluations
      • Liaising between the sub-contract suppliers
      • Ensuring all company policies and procedures are being enforced and adhered to all by field staff and supervisors
    • Administrative tasks: answer phone calls, deal with general inquiries, filing, photocopying, faxing, and electronic ordering
    • Commissary support: including cash in, daily cash, run POS machine, ordering, inventory, and retail management
    • Housekeeping support: complete walk downs, keep track of room availability (ins and outs), and assist in room completion when required
    • Use superior conflict resolution techniques if issues arise among stakeholders
    • Participate in toolbox meetings, complete Field Level Hazard Assessment and Hazard Identifications on a daily basis
    • Other duties as assigned

    Requirements:

    • Hospitality management degree or diploma preferred
    • 3-5 years of hospitality experience in a front desk role an asset
    • Must complete 1-3 training rotations working under an experienced Camp Manager
    • Must be proficient with MS Office, and know or be able to learn new databases (Camp Manager, Orissa, and / or Infinity)
    • Must supply your own transportation to our camp transfer sites located in Edmonton, AB and / or Grande Prairie, AB
    • Steel toed non-slip work shoes are required
    • A valid Standard First Aid certification and an Alberta Health Services approved Food Safety Certificate required
    • Proven ability to lead a team, including strong organizational skills and time management skills
    • Strong interpersonal and communication skills (including reading, writing, and speaking English)
    • Must be able to lift, move, push, pull, and carry up to 25 lbs.
    • Available to work multiple rotations including but not limited to 21-7, 10-4, 9-5, and 14-7
    • Available to work a day shift, afternoon shift, split shift, or night shift
    • Be able to provide at least 2 professional work references
    • Obtain safety and training standards based upon position, contract, and site requirements

    What We Offer:

    • Opportunities for advancement through internal promotions
    • A strong safety culture emphasizing training and awareness so that you come home safely
    • Competitive industry wages which outperform similar jobs in urban areas
    • Benefits package available following probationary period
    • High performing coworkers who will help you excel and adapt to a remote camp environment

    Our positions are safety sensitive and require employees to successfully complete a site pre-access drug and alcohol test and site specific training.

    Due to the volume of applications received phone calls, walk-ins and / or faxed resumes will not be accepted.

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