Jobs
>
Old Toronto

    Team Lead - Old Toronto, Canada - SEAL Swimming

    SEAL Swimming
    SEAL Swimming Old Toronto, Canada

    3 weeks ago

    Default job background
    Description

    Position Overview

    The Team Lead / Shift Lead is an outgoing, caring individual who loves to work with children, youth, adults, and families. With strong leadership and active listening skills, this individual motivates and mentors on-site staff, ensuring adherence to Seal Swimming's Core Values and the successful delivery of the swim school's programs.

    Reporting to the Area Manager, the Team Lead / Shift Lead embodies Seal Swimming's mission, vision, and values while maintaining high standards of communication, customer service, and program quality.

    Responsibilities

    The Position shall be measured against successful execution of tasks and responsibilities which include but may not be limited to the following:

    1. Customer Service and Public Relations
      • Greet, acknowledge, engage, and interact with clients as appropriate.
      • Communicate with prospective clients and employees.
      • Initiate, develop, and maintain positive relationships with clients and staff.
      • Liaise with external suppliers, partners, and contractors.
      • Represent Seal Swimming's team with positivity and enthusiasm.
      • Respond to client questions regarding Seal Swimming's programs, policies, and procedures.
      • Quickly and efficiently address client questions, comments, and concerns.
      • Deliver pertinent feedback and comments from clients to the General Manager.
      • Maintain a Seal Swimming email account and workspace, ensuring professionalism in communication.
      • Provide written reports on company KPIs and metrics to the General Manager as required.
      • Send ad hoc communications to clients through established channels.

    2. Program Delivery
      • Apply teaching strategies that encourage students to excel and reach their full potential.
      • Create an educational, safe, and inviting experience for all students.
      • Provide all students with safety-focused instruction aimed at fostering reward, discipline, and perseverance.
      • Offer technical expertise in basic swimming skills, stroke improvement, swim starts, turns, and finishes.
      • Stay updated on the latest tools, techniques, and advances in swimming through continuing education.

    3. Quality Assurance
      • Ensure the highest standards are met according to Seal Swimming's curriculum guidelines and program standards.
      • Adhere to Seal Swimming's policies, procedures, and governing regulations at all times.
    4. Safety Supervision
      • Assume responsibility for the safety of swimmers during supervised activities.
      • Maintain a safe, clean, and organized pool facility.
      • Comply with safety rules and regulations.
      • Prevent emergencies from occurring and respond to situations as necessary.
      • Care for injuries and medical emergencies following training protocols.
      • Use all required safety devices and personal protective equipment.
      • Report accidents and injuries promptly using appropriate forms.
      • Participate in regular safety training and internal safety audits.
      • Assist Management in developing risk assessments and record keeping.
    5. Administration
      • Prepare and adapt lesson plans and work schemes for assigned classes.
      • Recognize and record swimmer progressions, complete skills assessments, and progress reports.
      • Track attendance and note ongoing absences with support from Swim Teachers.
      • Report ongoing student absences to the Customer Success and Leadership Teams.
      • Record swimmer notes and progress logs for use by substitute staff during absences.
      • Support Mentor Teachers in training and assessing Assistant Teachers and new hires.
    6. Human Resources Support
      • Assist with onboarding new employees.
      • Help deliver staff training and development.
      • Provide leadership to staff on duty.
      • Maintain a positive workplace culture and motivate employees.
      • Lead by example by offering support to employees both in the water and on deck.

    7. Other
      • Perform additional duties as assigned by Management.

    Key Qualifications

    • Standard First Aid & CPR C
    • National Lifeguard
    • Swim Teacher Pro
    • Certified Pool Operator (CPO)
    • Lifesaving Instructor & Examiner (Lifesaving Society)
    • Completion of Seal Customer Service Training
    • Completion of Seal Leadership Training

    Success Traits

    The incumbent shall be measured against required success traits which include but may not be limited to the following:

    Initiative

    • Takes action proactively rather than passively accepting situations.
    • Offers innovative solutions to improve processes.
    • Anticipates future challenges and seeks additional responsibilities.

    Commitment

    • Thoughtful and intentional in decision-making.
    • Dedicated to the role with professionalism and a strong work ethic.
    • Embraces constructive feedback for skill enhancement.

    Passion

    • Approaches responsibilities with enthusiasm and pride.
    • Shares ideas confidently for team success.
    • Displays genuine interest in others' success.

    Patience

    • Maintains empathy and forward-thinking in class delivery.
    • Confidently repeats processes for progress and development.
    • Adapts teaching methods based on personality traits.

    Effective Communication

    • Engages personally with clients, maintaining appropriate tone and energy.
    • Adapts communication styles for different audiences.
    • Practices active listening for improved understanding.

    Discipline

    • Maintains a structured approach to class delivery.
    • Perseveres in challenging situations.
    • Demonstrates a flexible thought process in unexpected scenarios.

    Confidence

    • Exudes leadership and professionalism with a strong sense of personal care.
    • Engages confidently with students, parents, and team members.
    • Fosters trust and confidence in others.

    Integrity

    • Demonstrates accountability and reliability in all activities.
    • Encourages and reciprocates respect among others.
    • Upholds the highest standards of teaching and professionalism.

    Punctuality

    • Values clients' and team members' time and commitments.
    • Timely readiness for all activities to meet pre-shift requirements.
    • Begins and ends classes as scheduled, balancing communication and consistency.

    #J-18808-Ljbffr
  • Ryder System, Inc.

    Team Lead

    2 weeks ago

    Ryder System, Inc. Ontario, Canada Full time $19.50

    Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. · Available Full Time · 50 plus shift premium · Weekly Pay with Direct Deposit · RRSP, Stock Options, and a COMPANY PAID PENSION PLAN · Under the responsibility of the Logistics Supervisor, the Materia ...

  • Ryder System, Inc.

    Customer Support Team Lead

    1 week ago

    Ryder System, Inc. Ontario, Canada Full time

    Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. · Available Full Time · 50 plus shift premium · Weekly Pay with Direct Deposit · RRSP, Stock Options, and a COMPANY PAID PENSION PLAN · Under the responsibility of the Logistics Supervisor, the Materia ...

  • Mitacs

    Team Lead, Grant Management

    3 weeks ago

    Mitacs Toronto, Canada

    **This position can be fully remote or hybrid near Mitacs offices in Montreal, Toronto, Vancouver, Ottawa or Calgary** · Mitacs is a national not-for-profit that helps industry and not-for-profit partners solve strategic challenges by leveraging Canada's world-class post-secondar ...

  • FedEx

    Courier Team Lead

    1 week ago

    FedEx Toronto, Canada Full time

    This is an interview position. · GENERAL SUMMARY · Aider la direction à superviser le tri quotidien, les activités de livraison et de ramassage et les opérations de succursale à domicile/vols régionaux (s'il y a lieu). Diriger le secteur en veillant à ce que les pratiques exempla ...

  • Mitacs

    Team Lead, Grant Management

    3 weeks ago

    Mitacs Old Toronto, Canada

    Description · **This position can be fully remote or hybrid near Mitacs offices in Montreal, Toronto, Vancouver, Ottawa or Calgary** · Mitacs is a national not-for-profit that helps industry and not-for-profit partners solve strategic challenges by leveraging Canada's world-class ...

  • Behaviour Interactive

    Senior Programming Team Lead

    3 weeks ago

    Behaviour Interactive Old Toronto, Canada

    Senior Programming Team Lead - Blight: Survival | Chef · fe d'équipe de programmation sénior · e - Blight: SurvivalDans ce rôle, vous devrez: · Guider et gérer une équipe de programmation en charge de développer des fonctionnalités de jeu sur différentes plateformes; · Préparer l ...

  • Fedex Canada

    Courier Team Lead

    1 week ago

    Fedex Canada Toronto, Canada

    This is an interview position. · GENERAL SUMMARY · Aider la direction à superviser le tri quotidien, les activités de livraison et de ramassage et les opérations de succursale à domicile/vols régionaux (s'il y a lieu). Diriger le secteur en veillant à ce que les pratiques exempla ...

  • Bluecrest

    Team Lead

    4 days ago

    Bluecrest Old Toronto, Canada

    Job Description · BlueCrest is a global, innovative leader in enterprise print, mail and customer communications. Our products include printers, inserters, sorters and parcel solutions—and a renewed commitment to innovative software and vote-by-mail solutions. We are proud to be ...

  • Ministry Of Health

    Team Lead

    1 week ago

    Ministry Of Health Old Toronto, Canada

    Effective April 1, 2024, the salary range for this position is $88,496 to $128,625 per year in compliance with AMAPCEO collective agreement provisions. The new rates, effective retroactive to April 1, 2024, were recently confirmed and dates for implementation of the new salary ra ...

  • Dental Corp

    Team Lead

    3 weeks ago

    Dental Corp Old Toronto, Canada

    Team Lead - dentalcorp Toronto page is loaded · Team Lead - dentalcorp Toronto · Apply locations Toronto, Ontario time type Full time posted on Posted 2 Days Ago job requisition id JR11353 About us: · dentalcorp is Canada's largest and fastest growing network of dental practices ...

  • Ocean State Job Lot

    Team Lead

    2 weeks ago

    Ocean State Job Lot Old Toronto, Canada

    CAMH has a number of current career opportunities for you to consider.Select a job title to view the description and apply online · Reporting to the Manager of the Concurrent Outpatient Medical Psychosocial Addiction Support Service (COMPASS), and working collaboratively with the ...

  • Englobe

    Team Lead

    3 weeks ago

    Englobe Old Toronto, Canada

    · Your Employer · Dare to join Englobe · At nearly 3,000 people, Englobe is one of Canada's premier firms specializing in professional engineering services, environmental sciences, and soil and biomass treatment. · With offices located across Canada, the United Kingdom and Fra ...

  • GSI environement Incorporé d'Filial Englobe

    Team Lead

    3 weeks ago

    GSI environement Incorporé d'Filial Englobe Old Toronto, Canada

    Your Employer · Dareto joinEnglobe · At nearly 3,000 people, Englobe is one of Canada's premier firms specializing in professional engineering services, environmental sciences, and soil and biomass treatment. · With offices located across Canada, the United Kingdom and France, w ...

  • BlueCrest

    Team Lead

    1 week ago

    BlueCrest Toronto, Canada Full time

    Job Description · POSITION SUMMARY · The purpose of the team leader position is to assist in ensuring the flow of communication of all onsite/field processes. The position requires a positive attitude and commitment to excellence. Also requires good time management and strong c ...

  • Centre for Addiction and Mental Health

    Team Lead

    1 week ago

    Centre for Addiction and Mental Health Toronto, Canada

    Position Description · Reporting to the Manager of WSFU/SOTU, and working collaboratively with the Complex Care and Recovery practice leadership group, the Team Lead supports the Manager to anticipate needs of the inpatient unit over time and collaborates with the unit's interpr ...

  • dentalcorp

    Team Lead

    5 days ago

    dentalcorp Toronto, Canada Full time

    About us: · dentalcorp is Canada's largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting it ...

  • Englobe

    Team Lead

    1 week ago

    Englobe Toronto, Canada Full time

    We offer · A full range of benefits (group insurance with shared costs upon hiring, group RRSP); · A telemedicine virtual healthcare service; · An annual reimbursement of sports expenses; · Opportunities for skills development; · Flexible hours and ability to compress working h ...

  • Air Tek Inc

    Team Lead

    3 days ago

    Air Tek Inc Toronto, Canada

    Air-tek is a Canadian-based software company focused on modernizing the airline industry and dealing with its most essential and valuable issues. · Our diverse team is helping to automate the most critical operations processes within airlines to ensure that millions of passengers ...

  • Give and Go Prepared Foods

    Team Lead

    3 weeks ago

    Give and Go Prepared Foods Toronto, ON, Canada

    As part of our growing operations, we have multiple openings for Continuous Improvement Engineers available at sites across the GTA. This is an exciting time to join the organization and to help support it's continuous improvement objectives. · Support Plant Leadership through p ...

  • Up Fundraising

    Team Lead

    3 weeks ago

    Up Fundraising Toronto, ON, Canada Full time

    Are you a passionate leader with experience in fundraising? · You will be responsible for training and motivating a team of outdoor face-to-face street fundraisers to achieve personal and team targets. The ideal Team Leader has a proven track record of achieving targets and will ...