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    Senior Business Analyst Digital - Toronto, ON, Canada - Capital One Canada

    Capital One Canada
    Capital One Canada Toronto, ON, Canada

    1 week ago

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    Description
    161 Bay Street , Canada, Toronto,Toronto, Ontario,Senior Business Analyst - Strategy and Analytics Our Capital One BA Team.
    Yes, we're a credit card company. We're always looking for creative ways to offer digital solutions that make sense for our customers.

    With your help, we'll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering.

    As a BA, you'll bring your strategies to life from conception and analytical business case building to in-market delivery.

    You'll be responsible for measuring their impact through testing and monitoring, and ultimately being accountable for both customer and financial outcomes.

    We change with the times and have adopted a flexible hybrid model (remote and/or in-office).

    Associates working in the hybrid model are expected to come into the office 3 days a week across Tuesdays and Thursdays, reserving Mondays and Fridays as company-wide virtual days.

    As was true before the pandemic, expectations of being in the office will be balanced with personal life flexibility.
    At Capital One we're committed to diversity, inclusion and belonging .

    Strive to build a culture where diverse perspectives are valued, innovative ideas are encouraged and to help challenge the status quo and create the best outcomes for everyone.

    We're focused on helping associates live well—physically, financially and emotionally.

    When you join us, we support you and those who are most important to you, offering full coverage for spouses, domestic partners, and dependents.

    We've designed our benefits program to be flexible, comprehensive and consistent across our organization.

    From health and fitness center discounts, to training and professional development programs—and much more—you'll discover that Capital One is committed to helping you live your best life.

    A day in the life of a Capital One Senior Business Analyst.

    Embedded within a cross-functional team, you'll bring your strategies to life from conception and analytical business case building to in-market delivery.

    You'll be responsible for measuring their impact through testing and monitoring, and ultimately being accountable for both customer and financial outcomes.

    You'll spend time gathering and visualizing data, storytelling through presentations, collaborating with experts in areas like technology and influencing senior leadership on critical decisions.

    You'll work with tools like SQL to query data, use spreadsheets and python-based notebooks to organize it, and slides to present it, along with a number of other modern analytics tools.

    Working in an agile, cross-functional team you'll also have the opportunity to learn from other job families like data scientists, process managers, and product owners.

    Here are a few of the ways our Business Analysts are helping people take control of their credit:

    Underwriting (Credit Policy & Valuations): Business Analysts are responsible for assisting in developing & maintaining valuation models and the associated credit policies that help us determine who we extended credit to.

    Analysts in the space perform analysis on credit performance to help influence how we update and optimize our models & policies.


    Fraud:

    Business Analysts are responsible for developing the defences and policies to mitigate fraud losses for Capital One, creating a safe and secure experience for our customers.

    Analysts in the space perform diligent monitoring to understand emerging fraud trends and implement actions to prevent fraudulent behaviour.
    Business Analysts are responsible for developing the strategies to test and scale new financial product offerings.

    Analysts conduct market & customer research, and couple these insights with internal data modelling to propose new solutions for our customers.

    Be ready to join a community of the smartest people you've ever met, who see the customer first, and want to use their data skills to change banking for good.

    Check out life at Capital One as a Business Analyst

    As a new Business Analyst, you'll join the Canada Analyst Development Program (CADP), which takes place over your first year with us.

    You will have access to foundational training, case studies, social and networking events, and exposure to senior leaders, peers and subject matter experts from across the company.

    Our Business Analysts are deployed across all areas of our business - product design, fraud, customer acquisition, marketing, and more - and analysts over time get the opportunity to rotate to different areas of the business to keep things fresh and help them build a well rounded understanding of our business.

    Develop direct-to-consumer marketing strategy and initiatives to support business growth objectives.

    Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies.

    Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behaviour, build and refit models, and testing hypotheses using rigorous monitoring and analysis.

    A bachelor's degree or higher.
    Experience in basic coding and/or data visualization (e.g. SQL, Python, Tableau, QuickSight).
    We'll help you develop the right skills for the job):
    A degree in Commerce, Finance, Marketing, Economics, Business Administration, Engineering, Mathematics, Computer Science, Statistics or a related field
    Experience in coding and/or data visualization (e.g. SQL, Python, Tableau, QuickSight).

    If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at .For technical support or questions about Capital One's recruiting process, please send an email to .Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

    Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.

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