Business Optimization Manager - Greater Toronto Area, Canada - AutoTrader

AutoTrader Greater Toronto Area, Canada

2 weeks ago

Full time

Description

Business Optimization Manager
Summary of Job

Subject Matter Expert for mission critical Salesforce application and related system development,
Under general direction, responsible for Salesforce application and related systems development. Lead and set direction for Salesforce usage and implementation within TRADER and subsidiary businesses.

Responsibilities for this role include:

Responsible for the overall structure and design of Motoinsight's Salesforce platform
Provide architectural leadership to the company's Salesforce platform and ensure that best practices are both created and then followed.
Act as a liaison between business stakeholders and Salesforce developers to ensure requirements are met. Document business requirements, and test solutions for different initiatives.
Liaison with the Tier 1, Tier 3, Tireless, and Unhaggle teams to incorporate these products into Salesforce and maintain cross-departmental communication.
Design, define and develop customer features and product integration on the Salesforce architecture.
Streamline workflow and processes in Salesforce, including ensuring proper sales hygiene with accounts and operation management, etc.
Evaluate the connection of internal tools to ensure efficiencies across departments.
Consult with senior management team, and their teams, to understand their analytics needs.
Develop metrics and reporting to be included in senior management reporting presentation decks.
Conduct customer analytics with sales data and assist DSM teams with customer presentations.
Assist the DSM Managers with retention reports and ad hoc reporting.
Aid Sales and Marketing in establishing connections between any Marketing platforms and Salesforce, while also ensuring substantial KPIs are set up.
Support Product Marketing with trend analytics using Redash queries and enabling further set ups within Salesforce.
Support Finance with churn and retention analysis, and any other analytics as required and can be supported with available capacity.
Understand Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)
Experience implementing Salesforce configuration changes including Flow, fields, page layouts, record types, custom settings, dashboards and reports
Troubleshoot workflows, approval cycles, email campaigns or auto-responders.
Help with SSO, two-factor authentication, and certificate problems.
Help users develop or fine-tune reports so they yield meaningful metrics.
Expand sharing rules and access privileges so records can be properly viewed and manipulated.
Overall, the approximate split of work is expected to be in the range of 50% Salesforce development related and 50% Analytical work.

Job requirements:

Job Requirements (required (R), preferred (P) or asset (A))
Bachelor's degree in computer science or equivalent (R)
Proven work experience as a Salesforce Administrator or similar role (R)
Salesforce certified administrator or Salesforce advanced administrator certification (R)
Extensive experience in the administration and maintenance of Salesforce systems (R)
Experience in performing Salesforce upgrades and ensuring successful integration. (P)
Exceptional ability to create and maintain Salesforce databases (P)
In-depth knowledge of Salesforce products and their functionalities (R)
Familiarized with Zuora CPQ (A)

Required Soft Skills and Competencies

Innovation Management:
Requires strong conceptualization skills.

Priority Setting
Strong Organizational and Time Management skills
Quality Management
Problem Solving
Experience with Agile SCRUM development methodology and Kanban.

What's in it for you... -We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best. Fitness and wellness -We provide discounts to nation-wide gyms, onsite gyms (when we're in the office), an Employee and Family Assistance Program, as well as a virtual wellness program. Benefits from Day 1 -Gym discounts-Local in-office free gyms-Employee and Family Assistance program-Weekly virtual wellness events-In addition to in-house training, we provide an annual lifestyle allowance of $1500 so you can grow your skills.-Conferences & training budget-Regular internal training programs Financial planning -Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection. Competitive salary -Annual bonus structure-3% CPP matching

Business Optimization Manager

3 weeks ago

AutoTrader Greater Toronto Area, Canada

Business Optimization Manager · Summary of JobResponsibilities for this role include: · - Responsible for the overall structure and design of Motoinsight's Salesforce platform · - Provide architectural leadership to the company's Salesforce platform and ensure that best practices ...
Search Engine Optimization Manager

3 weeks ago

AutoTrader Greater Toronto Area, Canada

Job Description – SEO Manager · is seeking an SEO Manager to develop and implement search engine optimization strategies to drive organic traffic and improve our online presence. This includes managing on page SEO and technical SEO activities, optimizing copy, internal link build ...
Digital Marketing

2 weeks ago

Stratatek Test & Measurement Greater Toronto Area, Canada

**Company Details**: · Stratatek Test and Measurement is a leader in Selling, Calibrating, and Servicing Electrical Equipment in all areas of Test and Measurement. We offer New and Used Sales, Rental Equipment, Service, and Calibration for all Test Equipment needs. With exception ...
Integrated Marketing Campaign Lead, Azure

2 weeks ago

Microsoft Greater Toronto Area, Canada

The Central Marketing Organization (CMO) inspires, acquires, and engages Microsoft customers & partners by driving integrated marketing strategy and plans to achieve business growth objectives. CMO accelerates the region's growth agenda by driving customer centric, digitally conn ...
Merchant Operations Consultant

1 week ago

Snaplii Greater Toronto Area, Canada

**About Snaplii** · The Digital Wallet Snaplii has architected a deep bond between Users and Merchants for more efficient communication. The value-added features include making payments with credit cards and exploring favourite merchants and cash-back cards along with the data-dr ...
Inventory Analyst

1 week ago

Chatters Limited Partnership Greater Toronto Area, Canada

Chatters, proudly Canadian owned with over 115 locations and growing, has an immediate opening for an **Inventory Analyst **to join our dynamic team. · The** **Inventory Analyst is responsible for the allocation of merchandise to the stores, inventory analysis and purchase orders ...
CRM/email Marketing Manager

2 weeks ago

Dignity Health Global Education Greater Toronto Area, Canada

**Overview** · Dignity Health Global Education (DHGE) is an EdTech company created to revolutionize workforce development for healthcare professionals. Backed by one of the largest not-for-profit health systems in the U.S., we develop best-in-class education in the form of certif ...
Outside Sales Representative

2 weeks ago

Preston Phipps Inc. Greater Toronto Area, Canada

Are you a talented, entrepreneurial, and technical salesperson motivated to help customers optimize the performance of their systems with industry leading products and services? Are you looking for a challenging new position where you can be very successful, have development oppo ...
Maintenance Planner

1 week ago

Blanco Canada Greater Toronto Area, Canada

**About BLANCO** · With BLANCO, kitchen chores are transformed to be sources of joyful moments. BLANCO is the premium brand for well-thought-out kitchen water hubs in residential homes. At its core, the BLANCO UNIT is based on three founding pillars: "Drink, Prep, Clean" and is c ...
Outside Sales Representative

2 weeks ago

Preston Phipps Greater Toronto Area, Canada

Are you a talented, entrepreneurial, and technical salesperson motivated to help customers optimize the performance of their systems with industry leading products and services? Are you looking for a challenging new position where you can be very successful, have development oppo ...
SAP Basis Consultant

1 week ago

INNOVAPTE INC. Greater Toronto Area, Canada

**Job Requirements**: · You will install, arrange, and maintain SAP software systems. · Work full-time to configure systems, set up needed accounts, and make sure that the entire SAP platform maintains optimal performance. · People who are detail-oriented and like working in a fa ...
SAP Basis and Security

3 weeks ago

INNOVAPTE INC. Greater Toronto Area, Canada

**Job Requirements**: · Knowledge and demonstrable experience in S4 HANA · Understanding and knowledge of RISE offering · You will install, arrange, and maintain SAP software systems. · Knowledge and experience of SAP security - roles, profiles, user creation etc. · Knowledge of ...
SEO Coordinator

3 weeks ago

Cox Automotive Greater Toronto Area, Canada

Efficiently process and execute tasks assigned, such as landing/blog/custom page creation, among others. · - Conduct website audits as assigned. · - Work in conjunction with other Managed Services Teams (SEO, Creative, PM, Social, SEM) to fulfil client campaign needs. · - Partici ...
Cost Accounting Manager

2 weeks ago

Medical Equipment Manufacturing Group Greater Toronto Area, Canada

**Cost Accounting Manager** · **Key Responsibilities**: · - **Product Manufacturing Costs**: · - Calculate and analyze product manufacturing costs to ensure accuracy and efficiency. · - Conduct regular cost audits to identify areas for improvement and cost-saving opportunities. · ...
IT Specialist

3 weeks ago

Organic Garage Greater Toronto Area, Canada

***: · The Information Technology (IT) Manager serves as the technical expert for the development, implementation, management, and support of the companies systems and networks. The IT Manager plans and carries out exciting, complex assignments and develops new methods and approa ...
CRM/email Marketing Manager

1 week ago

OpusVi Greater Toronto Area, Canada

**Overview** · Great Solutions, Great Healthcare · At OpusVi (Latin for Workforce), we partner with healthcare organizations to build transformative workforce solutions. We have developed a workforce development platform that enables healthcare systems and organizations to upskil ...
SAP Basis Consultant

3 weeks ago

INNOVAPTE INC. Greater Toronto Area, Canada

**Job Requirements**: · You will install, arrange, and maintain SAP software systems. · Work full-time to configure systems, set up needed accounts, and make sure that the entire SAP platform maintains optimal performance. · People who are detail-oriented and like working in a fa ...
SAP Basis Consultant

3 weeks ago

INNOVAPTE INC. Greater Toronto Area, Canada

**Job Requirements**: · You will install, arrange, and maintain SAP software systems. · Work full-time to configure systems, set up needed accounts, and make sure that the entire SAP platform maintains optimal performance. · People who are detail-oriented and like working in a fa ...
SAP Basis Consultant

3 weeks ago

INNOVAPTE INC. Greater Toronto Area, Canada

**Job Requirements**: · You will install, arrange, and maintain SAP software systems. · Work full-time to configure systems, set up needed accounts, and make sure that the entire SAP platform maintains optimal performance. · People who are detail-oriented and like working in a fa ...
Digital Marketing Manager

3 weeks ago

AutoTrader Greater Toronto Area, Canada

**Position Overview**: · **Responsibilities**: · - **Implement Digital Marketing Strategies**:Work with the Director to build comprehensive digital marketing strategies to drive traffic, awareness, and conversions across various online channels, including but not limited to paid ...