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Brampton

    Coordinator, Community Programs - Brampton, Canada - Brampton

    Brampton
    Brampton Brampton, Canada

    4 days ago

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    Description

    Job Description

    JOB TITLE: Coordinator, Community Programs

    DEPARTMENT: Community Services

    POSTING NUMBER: 106010

    NUMBER OF POSITIONS: 2

    JOB STATUS & DURATION: Full Time Permanent

    HOURS OF WORK: 40-hour workweek (evenings and weekends as required)

    LOCATION: TBD

    SALARY GRADE: 5

    HIRING SALARY RANGE: $86, $96,853.00 per annum

    MAXIMUM OF SALARY RANGE: $107,614.00 per annum

    JOB TYPE: Management and Administration

    POSTING DATE: April 26, 2024

    CLOSING DATE: May 9, 2024

    AREA OF RESPONSIBILITY:

    Reporting to the Recreation Supervisor, this role ensures the provision of quality recreation program delivery and customer service excellence to meet current and changing needs of the community through the following business distinctions: Aquatics/Skating, Active Living which may include dance, racquet, fitness, outdoor education, youth/general, preschool, child care; Seniors, Arts, Golf, Curling, Tennis, Ski, Xtreme, Special Events, Generalist, Special Needs, Community Development and Programs.

    Leadership and Staff Development

  • Recruit, train, manage, coach and provide guidance to promote effective full and part time employee relations and encourage increased moral, innovation and productivity to meet business needs
  • Form action plan to ensure program quality assurance
  • Manage adherence to governing legislations and regulations; corporate policies, procedures, standards and guidelines
  • Evaluate training needs, and manage execution of staff trainings, orientations and meetings
  • Ensure current self-knowledge of technical skills for staff development

    • Financial Accountability

  • Build revenue strategies to increase financial stability
  • Collect, coordinate, analyze, monitor and report budget submissions, actuals and forecast to Supervisor
  • Manage current budget of expenditures related to program area ensure budget compliance meet necessary sign offs and approvals

    • Program Development and Support

  • Report on trends and areas of growth including future opportunities
  • Manage quality programming through ongoing program visits
  • Manage program development and brochure development processes
  • Form and implement action plans to meet targets and potential growth
  • Assist Recreation Supervisor with marketing and business plan
  • Manage internal marketing of programs within community centre
  • Continuous improvement of customer experience through anticipating, managing and resolving concerns, requests inquires and successes
  • Liaise with community leaders, groups, sponsors and external groups
  • Ongoing assessment of community needs
  • Manage community events (including analyzing follow-up reports and debriefing)
  • Develop strategies to increase customer recruitment and retention

    • Administration

  • Review documentation of incident/accidents reports and manage follow-up accordingly, applying appropriate follow-up actions and guidance with teams, volunteers and customers; modifying programs and services to ensure safely operating programs and services.
  • Prepare reports for Recreation Supervisor which may include the collection and analysis of data, customer satisfaction, revenue and expenses, etc.
  • Manage and review daily, weekly and sessional statistics and checklists
  • Manage membership extensions, suspensions and payroll verification
  • Adherence to all mandated deadlines
  • Participation in facility team's quality assurance program
  • Coordinate payments/documentation for all invoices in accordance to corporate standards

    • SELECTION CRITERIA:

    EDUCATION:

  • Post-secondary degree or diploma preferably in related field (. Gerontology, Recreation and Leisure, Kinesiology, Physical Education)

    • REQUIRED EXPERIENCE:

  • Minimum 3 years experience in recreation programming and/or facility management
  • One year supervisory/team lead experience working with staff and volunteers

    • OTHER SKILLS AND ASSETS:

  • Excellent public relations skills and ability to effectively deal with the public
  • Knowledge of provincial and other legislative regulations pertinent to program discipline
  • Exposure to budgeting and financial management
  • Proficiency in MS Office
  • Valid Ontario non-probationary Class G Driver's License and have access to a vehicle
  • Ability to work evenings and weekends when required to attend events, meetings and to view programs first hand
  • Local travel within the City of Brampton
  • Current Standard First Aid/CPR-C
  • Aquatics: Aquatic Supervisor Training or Aquatic Management Training AND Aquatic Safety Inspectors (an asset for non-aquatic managers)
  • Fitness: Strongly recommended current FIS or PTS certification with CanFit Pro and/or CSEP and/or equivalent certification with recognized affiliation
  • Golf: PGA of Canada Class A member and Diploma in Professional Golf Management or equivalent

    • **Various tests and/or exams may be administered as part of the selection criteria.

    Interview: Our recruitment process may be completed with video conference technology.

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