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    Short-Term Disability Case Manager - Ontario, Canada - Alight Solutions

    Alight Solutions
    Alight Solutions Ontario, Canada

    1 week ago

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    Description

    At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight.

    "
    Champion People – be empathetic and help create a place where everyone belongs.

    With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

    We are hiring a Disability Case Manager – Virtual - Canada (Bilingual Preferred)

    Reporting to the Manager, Disability Operations, you are responsible for assisting employees on behalf of the employer when the employee is off work or at risk of being off work for health reasons.

    Conduct case assessments, contacting the employee and their direct manager by telephone to explain the disability management process and gather information for assessment purposes.

    Provide any of the following interventions: more in-depth assessment, medical management interventions, initiation, and coordination of occupational and/or psychological interventions, utilization of specialized resources or consultations etc.

    Determine an appropriate RTW goal with the employee and the employer, provide active support for the return-to work planning process between the employee and their supervisor and intervene when necessary.

    Communicate proactively with the employer's HR representative regarding any case management issues that may influence the workplace and RTW planning.

    Manage the transition to LTD and provide medical and summary case management information to the LTD insurer to ensure a seamless transition.

    Attend Case Management and Disability Management department team meetings.
    Other projects and tasks as assigned.

    The ideal candidate has a minimum 5 years of Disability Case Management experience or equivalent combination of experience and specialized education.

    University degree in a related field.

    Additional course work in occupational health, rehabilitation, legislation related to disability management, helping relationship skills, mediation, human resource management, disability insurance, psychological and workplace factors in disability would be an asset.

    You have strong interpersonal and helping skills along with superior assessment and problem-solving skills.
    French/English language skills are an asset.

    Demonstrated ability to manage complex tasks under tight deadlines is a core competency to be successful in the role.

    We are a customer service focused delivery environment where flexible working hours may be required to meet deadlines.

    Relevant du gestionnaire des opérations d'invalidité, le gestionnaire de cas d'invalidité est chargé de fournir au nom de l'employeur une assistance aux employés qui sont en arrêt de travail ou qui risquent de l'être pour des raisons de santé.

    Le rôle consiste à évaluer les obstacles à un retour au travail harmonieux et en temps voulu et à s'engager avec les parties prenantes à mettre en œuvre des stratégies pour éliminer les obstacles identifiés et soutenir le retour au travail ou un autre plan d'action approprié.

    Effectuer des évaluations de cas, en contactant l'employé et son supérieur direct par téléphone pour expliquer le processus de gestion de l'invalidité et recueillir les informations nécessaires à l'évaluation.

    Fournir les interventions suivantes, selon le cas: évaluation plus approfondie, gestion d'interventions médicales, initiation et coordination d'interventions professionnelles ou psychologiques, utilisation de ressources ou de consultations spécialisées, etc.

    Communiquer de manière proactive avec le représentant des RH de l'employeur sur toute question de gestion de cas pouvant influencer le lieu de travail et la planification du retour au travail.

    Gérer la transition vers l'ILD et fournir des informations médicales et des informations sommaires sur la gestion des cas à l'assureur de l'invalidité de longue durée afin d'assurer une transition harmonieuse.

    Participer aux réunions d'équipe des services de gestion des cas et de gestion de l'invalidité.

    Le ou la candidat(e) idéal(e) possède au moins 5ans d'expérience en gestion de cas d'invalidité ou une combinaison équivalente d'expérience et d'éducation spécialisée.

    Diplôme universitaire dans un domaine connexe.

    Une formation supplémentaire sur la santé au travail, la réadaptation, la législation relative à la gestion de l'invalidité, les compétences en matière de relations d'aide, la médiation, la gestion des ressources humaines, l'assurance invalidité ou les facteurs psychologiques et le milieu de travail dans l'invalidité est un atout.

    Fortes aptitudes pour les relations interpersonnelles, les relations d'aide et un esprit d'analyse axé sur la résolution de problèmes.

    Les compétences linguistiques en français/anglais sont un atout.
    Flexible Working
    So that you can be your best at work and home, we consider flexible working arrangements wherever possible.

    Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 5 years in a row.

    We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person.

    Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education, and training as well as a number of voluntary benefit options.

    Our commitment to Diversity and Inclusion
    Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. Join us in building a brighter, more inclusive future.
    Diversity Policy Statement

    Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.

    In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans, and other covered veterans.

    Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship.

    We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

    Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography.

    Alight makes these decisions on an individualized, non-discriminatory basis.

    Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

    . #
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