- Provide prompt technical support and troubleshooting for executive IT needs, ensuring efficient service and resolving all technical issues. Executive staff - desktop and mobile devices and associated applications, AV equipment, etc.
- Facilitate onboarding and offboarding processes for new and departing executives regarding access, accounts, devices, etc.
- Assist executives with adoption and proficient use of new technologies and applications.
- Actively work with IT departments to manage all executive IT support needs.
- Maintain executive technology inventory and requisition new equipment as required.
- Arrange repairs or replacements for executive technology through vendors as needed.
- Develop and maintain reference documentation for procedures, security protocols, and resources.
- Conduct periodic audits to identify, test and resolve potential vulnerabilities.
- Collaborate with internal teams to support offsite executive needs, such as travel, conferences, meetings, etc.
- Proactively test and perform health checks on Audio/Video (AV) systems in various conference and meeting rooms used by the Executive and the Executive Assistants.
- Recommend and manage all hardware upgrades required to support Executive team members
- Attend Executive Assistant weekly meetings to proactively plan for upcoming important events
- Provide remote and periodic on-site support outside business hours to the Executive and the Executive Assistants for technology issues.
- Bachelor's degree in computer science, information systems, or equivalent.
- 3-5 years of experience providing desk side and audio-visual technical support in a corporate environment.
- Experience supporting Microsoft 365 solutions and Windows 10
- Knowledge of AV support, including Teams, WebEx and Zoom.
- Working knowledge of Active Directory Groups, Organization Units, and Credentials
- Experience providing mobility support (iPads, iPhone).
- Customer service orientation with superior interpersonal skills.
- Strong organizational skills and the ability to manage multiple priorities
- Ability to handle sensitive and confidential information with discretion.
- The ability to explain technical concepts to a non-technical audience in ways that can easily be understood.
- Excellent troubleshooting, critical thinking, and problem-solving abilities.
- Experience resolving incidents and fulfilling requests in ServiceNow
- 1 or more years of experience providing Executive support
-
Support Specialist
Found in: beBee Professionals CA - 1 day ago
Job Title: Support Specialist · Location: Calgary, AB · Company: beBee Professionals · Job Description: · We are looking for a Support Specialist to join our team in Calgary, AB. The Support Specialist will be responsible for providing technical assistance to our customers and in ...
-
Network Support Specialist
Found in: beBee Professionals CA - 1 day ago
Network Support Specialist · beBee Professionals is looking for a Network Support Specialist to join our team in Calgary. The successful candidate will be responsible for providing technical support and maintenance of our network infrastructure. · The ideal candidate should have ...
-
Network Support Specialist
Found in: beBee Professionals CA - 1 day ago
Job Offer: Network Support Specialist · beBee Professionals is looking for a Network Support Specialist to join our team in Calgary. · The successful candidate will be responsible for providing technical support and maintenance of the company's network infrastructure. This includ ...
-
Technical Support Specialist
Found in: beBee Professionals CA - 1 day ago
BeBee Professionals is looking for a Technical Support Specialist to join our team in Calgary. · The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and providing technical advice and guida ...
-
Intuit QuickBooks Support Specialist
Found in: beBee Professionals CA - 1 day ago
beBee Professionals Calgary, Canada Support - Intuit QuickBooks Specialists FreelanceIntuit QuickBooks Support Specialist · beBee Professionals is looking for an experienced Intuit QuickBooks Support Specialist to join our team in Calgary. The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving is ...
-
Virtual Support Specialist for Education
Found in: beBee Professionals CA - 1 day ago
BeBee Professionals is looking for a Virtual Support Specialist for Education to join our team in Calgary. · The successful candidate will be responsible for providing technical support to our clients in the education sector. This includes troubleshooting and resolving technical ...
-
Intuit QuickBooks Support Specialist
Found in: beBee Professionals CA - 1 day ago
beBee Professionals Calgary, Canada Support - Intuit QuickBooks Specialists FreelanceBeBee Professionals is looking for an Intuit QuickBooks Support Specialist to join our team in Calgary. · The successful candidate will be responsible for providing technical support to customers using Intuit QuickBooks software. This includes troubleshooting, diagnosing, and res ...
-
Support Specialist
Found in: Jooble CA O C2 - 4 days ago
PaintScout Calgary, AB, CanadaPaintScout is an industry-leading estimation and sales management software for painting contractors. Our small but mighty team of eleven is based in Calgary, AB, and serves painting contractors throughout North America. Role: Client Support Specialist · Location: Calgary, Albert ...
-
Support Specialist
Found in: Jooble CA O L C2 - 3 days ago
PaintScout Calgary, AB, CanadaPaintScout is an industry-leading estimation and sales management software for painting contractors. Our small but mighty team of eleven is based in Calgary, AB, and serves painting contractors throughout North America. Role: Client Support SpecialistLocation: Calgary, Alberta (I ...
-
Client Support Specialist
Found in: Appcast CA C2 A - 4 days ago
PaintScout Calgary, CanadaWhat is PaintScout? · PaintScout is an industry-leading estimation and sales management software for painting contractors. Our small but mighty team of eleven is based in Calgary, AB, and serves painting contractors throughout North America. Dive into the exciting world of SaaS a ...
-
Tech Support Specialist
Found in: Jooble CA O C2 - 2 days ago
beBee Professionals Calgary, AB, CanadaSupport Specialist · We are looking for a Support Specialist to join our team in Calgary, AB. The Support Specialist will be responsible for providing technical assistance to our customers and internal teams. Bachelor's degree in Computer Science, Information Technology, or rela ...
-
Broking Support Specialist
Found in: Talent CA C2 - 2 days ago
Aon Calgary, Canada Full timeBroking Support Specialist · Are you looking for a new opportunity that will allow you to both leverage your existing customer service skills while also learning the ins and outs of the insurance industry? Do you enjoy supporting your team and bringing innovative ideas forward? ...
-
Technical Support Specialist
Found in: Talent CA C2 - 6 days ago
Ecobee Alberta, CanadaHi, we are ecobee. · ecobee introduced the world's first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of m ...
-
Application Support Specialist
Found in: Talent CA C2 - 6 days ago
MNP Calgary, Canada Full timeJob Details · Description · Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. · Make an impact with our Technology - Operations team as an Ap ...
-
Customer Support Specialist
Found in: beBee S2 CA - 3 days ago
CTR Refrigeration Calgary, Canada Full timeResponsibilities: · Provide timely and concise communication/assistance with Customers in High Caliber Retail store about our company, products and services · Provide Excellent customer service to both internal and external customers · A/R Receipt Batch Entry (enter customer pa ...
-
Executive IS Support Specialist
Found in: beBee S2 CA - 1 week ago
TC Energie Calgary, Canada Full timeDetermined. Imaginative. Curious. If these are some of the ways you describe yourself — we want to learn more about you At TC Energy, we are Energy Problem Solvers — passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomor ...
-
Admin Sales Support Specialist
Found in: Appcast CA C2 A - 4 days ago
SPS West Calgary, CanadaJob DescriptionSPS West, a pioneering authority in industrial engineered product solutions, is in search of a resourceful and detail-oriented Administrative Sales Support Specialist to assist in diagnosing issues and providing proven, customized solutions. Our strengths encompass ...
-
Sales & Admin Support Specialist
Found in: Jooble CA O C2 - 4 days ago
EightSix Network Inc Calgary, AB, CanadaSPS West, a pioneering authority in industrial engineered product solutions, is in search of a resourceful and detail-oriented Administrative Sales Support Specialist to assist in diagnosing issues and providing proven, customized solutions. Our strengths encompass swift turnarou ...
-
Telephone Technical Support Specialist
Found in: Jooble CA O C2 - 23 hours ago
Benevity Calgary, AB, CanadaBenevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands bu ...
-
technical services support specialist
Found in: Jooble CA O C2 - 4 days ago
Air Canada Calgary, AB, Canada Full timeJob Description: · The Airport Service Help Desk Specialist provides 24/7, 365-day support to Airport Amadeus/Altea DCS users worldwide and E-ticket partners when required. Provide day of oversight of ops and act as a point of contact for the Airport Service Help Desk coordinato ...
Executive IS Support Specialist - Calgary, Canada - TC Energy
Description
Determined. Imaginative. Curious. If these are some of the ways you describe yourself — we want to learn more about you At TC Energy, we are Energy Problem Solvers — passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you to join our team
Posting close date: May 3, 2024
The opportunity
Our Information Services team is evolving to meet the needs of our growing business and we are expanding our presence in Calgary to support our Executive Leadership Team.
We are seeking an Executive IS Support Specialist who has knowledge and experience in providing high-level technical and administrative support to the executive leadership team and their executive assistants/coordinators.
The ideal candidate will serve as the primary point of contact for addressing all executive IT needs, ensuring efficient service and resolving all technical issues. The role requires full time physical presence in the office - 5 days per week - and requires on-call availability.
What you'll do
Minimum Qualifications
Preferred Qualifications
About our business
TC Energy is a leading energy infrastructure company in North America. We have three complementary businesses of natural gas pipelines, liquids (oil) pipelines, and power generation. Our operations span three countries, seven Canadian provinces, and 34 U.S. states.
Learn more
Visit us at and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates.
Thank you for choosing TC Energy in your career search.
Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and/or ladder.
Applicants must have legal authorization to work in the country in which the position is based with no restrictions.
All positions require background screening. Some require criminal and/or credit checks to comply with regulations.
TC Energy is committed to provide employment opportunities to all qualified individuals, without regard to race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. Accommodation for applicants with disabilities is available on request during the recruitment process. Applicants with disabilities can request accessible formats or communication supports by contacting
Executive IS Support Specialist professionals in Calgary
-
Stephen Yao
Director, Product Marketing | Go-to-Market
-
Tanvi Taneja
Administrative Assistant
-
Muhammad Sultan
Data Analysis, Data Science, Machine Learning
-
Kurtis Grenkow
People & Culture / Human Resources Leader
-
Jie Wu
Clerical Data Entry/Warehouse Clerk
-
Gayathri Tanduri
Program Coordinator