Jobs
>
Calgary

    Application Support Specialist - Calgary, Canada - MNP

    MNP
    MNP Calgary, Canada

    1 day ago

    MNP background
    Full time
    Description

    Job Details

    Description

    Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

    Make an impact with our Technology - Operations team as an Application Support Specialist. This diverse team of tech-savvy problem solvers embraces digital transformation and the possibilities technology brings to the future of our industry. As a trusted advisor, you'll support, utilize and maintain MNP's technology to ensure smooth IT operations, enabling team members to work efficiently and effectively.

    MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

    Responsibilities

  • Provide assistance to internal users on various applications for working papers, bookkeeping (desktop and cloud products), tax preparation, and in house custom templates for financial statements
  • Assess requests and determine root cause of issues
  • Understand functionality from a user perspective of accounting products used for preparation of files and client deliverables
  • Develop an understanding of all components of MNP's CaseWare templates
  • Identify and trouble shoot application problems leveraging your accounting and technology knowledge and communicate those to the development team
  • Escalate enquires in a timely manner to the development team for fixes, or to internal subject matter experts for issues requiring clarification
  • Contact third party vendors when appropriate to request more assistance or report issues with functionality
  • Document resolutions and workarounds in the knowledge base
  • Build trust with internal users by regularly demonstrating a high level of expertise and professionalism
  • Develop a thorough understanding of MNP's services, businesses, and industry
  • Contribute to the development of new ideas and approaches to improve work processes

    • Skills and Experience

  • Post secondary education in accounting or at least 2 years of experience in a full cycle accounting role
  • Excellent communication skills
  • Experience using accounting software such as QuickBooks, Sage, Xero, AgExpert, CaseWare or CaseView
  • Experience working in public accounting is considered an asset
  • A passion for technology and desire to provide superior customer service
  • The Brenda Strafford Foundation

    IT Support Specialist

    1 day ago

    The Brenda Strafford Foundation Calgary, Canada Full time

    **Who we are** · The Brenda Strafford Foundation (BSF) is dedicated to our mission to optimize well-being and enrich people's lives through a comprehensive and diverse range of services including: Aging Care & Senior Living; Community Supports; International Healthcare; and Resea ...

  • beBee Professionals

    Support Specialist

    1 week ago

    beBee Professionals Calgary, Canada Customer Support Representatives Freelance

    Job Title: Support Specialist · Location: Calgary, AB · Company: beBee Professionals · Job Description: · We are looking for a Support Specialist to join our team in Calgary, AB. The Support Specialist will be responsible for providing technical assistance to our customers and in ...

  • Bitwide

    Client Support Specialist

    14 hours ago

    Bitwide Calgary, Canada

    **About BitWide** · BitWide is hiring because we are growing Therefore, we need to grow our client support team. BitWide has a collection fun and eccentric team members. We also provide flexible work schedule arrangement · **What we do**: · **What you will be doing**: · - Connect ...

  • beBee Professionals

    Network Support Specialist

    1 week ago

    beBee Professionals Calgary, Canada Network Support Services Freelance

    Network Support Specialist · beBee Professionals is looking for a Network Support Specialist to join our team in Calgary. The successful candidate will be responsible for providing technical support and maintenance of our network infrastructure. · The ideal candidate should have ...

  • beBee Professionals

    Network Support Specialist

    1 week ago

    beBee Professionals Calgary, Canada Network Support Services Freelance

    Job Offer: Network Support Specialist · beBee Professionals is looking for a Network Support Specialist to join our team in Calgary. · The successful candidate will be responsible for providing technical support and maintenance of the company's network infrastructure. This includ ...

  • beBee Professionals

    Technical Support Specialist

    1 week ago

    beBee Professionals Calgary, Canada Customer Support Representatives Freelance

    BeBee Professionals is looking for a Technical Support Specialist to join our team in Calgary. · The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and providing technical advice and guida ...

  • Royal Bank of Canada

    Bilingual Customer Support Specialist

    4 days ago

    Royal Bank of Canada Calgary, Canada

    **Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...

  • Trusscore

    IT & Business Systems Support Specialist

    14 hours ago

    Trusscore Calgary, Canada

    **Your Mission** · Your role is crucial in ensuring seamless operations within our Trusscore team by maintaining and enhancing our IT infrastructure. You will be instrumental in providing support to team members across all locations, whether they are based locally in Calgary, in ...

  • CBI Health

    Community Direct Support Specialist

    1 day ago

    CBI Health Calgary, Canada

    **Community Rehabilitation Worker - Airdrie** · Schedule Options: · 1. Monday and Wednesday (9:30am to 5:30pm) · Are you interested in making a difference in a client's everyday life by caring for them with compassion, dignity and respect? CBI Health Group has a great opportunity ...

  • Wiz-Tec Computing Technologies Inc

    French Technical Support Specialist

    1 week ago

    Wiz-Tec Computing Technologies Inc Calgary, Canada

    Wiz-Tec is a Canadian technology company specializing in electronic business solutions, with customers coast to coast across Canada. We are Canada's largest provider for First Nations Tax Exemption solutions with multiple government contracts. We also specialize in Point-Of-Sale ...

  • Benevity

    Bilingual Cause Support Specialist

    1 week ago

    Benevity Calgary, Canada

    **Meet Benevity**: · The world's coolest companies (and their employees) use Benevity's technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands bu ...

  • CBI Health

    Community Direct Support Specialist

    6 days ago

    CBI Health Calgary, Canada

    **Community Rehabilitation Worker - Northeast Area** · Schedule: · Taradale: Wednesday - 2:00pm to 7:00pm · Martindale: Wednesday - 1:30pm to 4:30pm · Are you interested in making a difference in a client's everyday life by caring for them with compassion, dignity and respect? CB ...

  • Wiz-Tec Computing Technologies Inc

    Bilingual Technical Support Specialist

    4 days ago

    Wiz-Tec Computing Technologies Inc Calgary, Canada

    Wiz-Tec is a Canadian technology company specializing in electronic business solutions, with customers coast to coast across Canada. We are Canada's largest provider for First Nations Tax Exemption solutions with multiple government contracts. We also specialize in Point-Of-Sale ...

  • beBee Professionals

    Intuit QuickBooks Support Specialist

    1 week ago

    beBee Professionals Calgary, Canada Support - Intuit QuickBooks Specialists Freelance

    Intuit QuickBooks Support Specialist · beBee Professionals is looking for an experienced Intuit QuickBooks Support Specialist to join our team in Calgary. The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving is ...

  • beBee Professionals

    Virtual Support Specialist for Education

    1 week ago

    beBee Professionals Calgary, Canada Support - Virtual Assistant Services Freelance

    BeBee Professionals is looking for a Virtual Support Specialist for Education to join our team in Calgary. · The successful candidate will be responsible for providing technical support to our clients in the education sector. This includes troubleshooting and resolving technical ...

  • beBee Professionals

    Intuit QuickBooks Support Specialist

    1 week ago

    beBee Professionals Calgary, Canada Support - Intuit QuickBooks Specialists Freelance

    BeBee Professionals is looking for an Intuit QuickBooks Support Specialist to join our team in Calgary. · The successful candidate will be responsible for providing technical support to customers using Intuit QuickBooks software. This includes troubleshooting, diagnosing, and res ...

  • Aon Hewitt

    Support Specialist

    1 week ago

    Aon Hewitt Calgary, AB, Canada

    Broking Support Specialist · Are you looking for a new opportunity that will allow you to both leverage your existing customer service skills while also learning the ins and outs of the insurance industry? Do you enjoy supporting your team and bringing innovative ideas forward? ...

  • PaintScout

    Support Specialist

    1 week ago

    PaintScout Calgary, AB, Canada

    PaintScout is an industry-leading estimation and sales management software for painting contractors. Our small but mighty team of eleven is based in Calgary, AB, and serves painting contractors throughout North America. Role: Client Support Specialist · Location: Calgary, Albert ...

  • PaintScout

    Support Specialist

    1 week ago

    PaintScout Calgary, AB, Canada

    PaintScout is an industry-leading estimation and sales management software for painting contractors. Our small but mighty team of eleven is based in Calgary, AB, and serves painting contractors throughout North America. Role: Client Support SpecialistLocation: Calgary, Alberta (I ...

  • beBee Professionals

    Tech Support Specialist

    1 week ago

    beBee Professionals Calgary, AB, Canada

    Support Specialist · We are looking for a Support Specialist to join our team in Calgary, AB. The Support Specialist will be responsible for providing technical assistance to our customers and internal teams. Bachelor's degree in Computer Science, Information Technology, or rela ...