Best professionals offering customer service representative services in Calgary

Customer Service Representative

Service Overview

A customer service representative is a professional responsible for handling customer inquiries, resolving issues, and providing support to clients in a timely and effective manner.

Professional Requirements

To perform this service, one must possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a strong understanding of customer service principles and practices.

Recommended Accreditations and Certifications

Industry professionals may benefit from obtaining certifications such as Certified Customer Service Representative (CCSR) or Certified Customer Service Manager (CCSM) to demonstrate their expertise and commitment to the field.

Tips for Choosing the Best Service Provider

When selecting a customer service representative, consider their experience, language proficiency, and ability to work with diverse customer groups. It is also essential to assess their problem-solving skills and ability to work under pressure.

Questions to Ask Before Hiring

• What experience do you have in customer service?
• How would you handle a difficult customer?
• Can you provide examples of successful customer service experiences?
• How do you stay up-to-date with industry developments and best practices?

Useful References

• International Customer Service Institute
• Customer Service Institute of America

Average Prices for Customer Service Representatives

The average hourly fee for a customer service representative in Calgary, Alberta, Canada is between $25 and $40 CAD, depending on the level of experience and the specific requirements of the job.

Requesting a Quote

When requesting a quote for this service, be prepared to provide detailed information about your needs and requirements. This will enable the service provider to provide an accurate and competitive quote that meets your needs and budget.

Fees for Customer Service Representative freelancers

The average daily fee for the experienced freelancers is $150 CAD.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Service Representative in Toronto is $180 CAD while in Montreal is $160 CAD or in Calgary is $140 CAD.