Best professionals offering customer service representative services in London

Customer Service Representative in London, Ontario

Professional Requirements

To become a successful customer service representative, one must possess excellent communication and interpersonal skills, both written and verbal. They should be able to handle customer inquiries and complaints in a professional and empathetic manner.

Recommended Accreditations and Certifications

Industry professionals in this field may benefit from obtaining certifications such as the Certified Customer Service Representative (CCSR) or the Certified Customer Service Manager (CCSM). These certifications demonstrate a level of expertise and commitment to the field.

Tips for Choosing the Best Service Provider

When selecting a customer service representative, consider their experience, training, and ability to communicate effectively. Look for professionals who are knowledgeable about the industry and can provide valuable insights to clients.

Questions to Ask Before Hiring

• What experience do you have in customer service?
• How would you handle a difficult customer?
• What training or certifications do you hold in customer service?

Useful References

The International Customer Service Institute (ICSI) and the Customer Service Institute of America (CSIA) are two reputable organizations that provide valuable resources and training for customer service professionals.

Average Prices for the Service in London, Ontario

The average hourly rate for a customer service representative in London, Ontario is between $25 and $35 CAD. However, this rate may vary depending on the level of experience and the specific requirements of the client.

Requesting a Quote

When requesting a quote for customer service, provide detailed information about the project, including the scope of work, the level of experience required, and any specific requirements or certifications needed. This will enable the service provider to provide an accurate and competitive quote.

Fees for Customer Service Representative freelancers

The average daily fee for the experienced freelancers is $200 CAD.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Service Representative in Toronto is $220 CAD while in Vancouver is $210 CAD or in Montreal is $230 CAD.