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    IT Service Management Consultant - Ottawa, Canada - RJR Innovations

    RJR Innovations
    RJR Innovations Ottawa, Canada

    3 weeks ago

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    Description

    Job Responsibilities

    The IT Service Management Consultant will be responsible for on-site and remote support of a customer's implementation. This is a consulting role with a heavy slant toward the technical aspects of a deployment.

  • Provide leadership on the development of the Business Intelligence and architecture, for new service deployment and lifecycle management
  • Implement designs, taking into consideration company and industry best practices
  • Prepares thorough technical documentation on the systems and programs developed
  • Responsible for a leading role in the development of commercial-grade software applications
  • Willingness to travel a minimum of 50% – Travel may vary and be irregular in order to meet the objectives of employment and to accommodate the changing needs of the Company

    • Job Requirements, Essential

  • Progressive experience in maintaining, designing and implementing IT infrastructure solutions.
  • Project management skills and discipline
  • Excellent Report writing skills.
  • Strong professional image.
  • Ability to focus, work well, and remain even keeled under pressure.
  • Excellent analytical, interpersonal, and oral and written communications skills.
  • Ability to multi-task and consistently meet key deadlines.
  • Ability to work independently and provide quality output with minimal supervision/direction.
  • Can communicate and interact effectively at all levels of the organization.

    • Job Requirements, Desirable

  • Programming (HTML, JAVA)
  • Database Design
  • Bilingualism is a definite asset
  • Configuration management and deployment applications
  • Microsoft Office suite and Microsoft Project
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