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    Senior Technical Specialist - Toronto, Canada - Royal Bank of Canada>

    Royal Bank of Canada>
    Royal Bank of Canada> Toronto, Canada

    2 weeks ago

    Royal Bank of Canada background
    Description

    Job Summary

    Job Description

    WHAT IS THE OPPORTUNITY?

    As a Senior Technical Specialist you will work within the Mainframe Operating Systems team to install and support z/OS products. This team is responsible for providing support for the evaluation, installation, maintenance and trouble shooting of a suite of System Z operating system components and associated vendor products that run on all RBC Mainframe processors.

    WHAT WILL YOU DO?

    • Install and support various z/OS mainframe products
    • Liaise with the various support teams in Production Mainframe Services, Mainframe Operating Systems group, application development groups, and any other clients of supported products.
    • Direct research, identify and make recommendations on exploitation of new feature / function of supported vendor software
    • Ensure products are kept at supported and current levels
    • Ensure that problems with products supported are dealt with in a timely fashion and resolved quickly
    • Develop criteria for and participate in the evaluation of 3rd party vendors and software
    • Provide expertise and software management and support skills for mainframe products.

    WHAT DO YOU NEED TO SUCCEED?

    Must have :

    • 10+ years of mainframe experience installing and supporting software products
    • Assembler coding experience
    • General key areas of knowledge should be : IBM TSO, ISPF, JCL, SDSF, IPCS Debugging and SMP/E experience
    • Specific skill sets to possess are knowledge in DVM, LDAP on z/OS , RACF, ICSF, USS
    • Familiarity with and strong adherence to change management processes.
    • Strong communication and interpersonal skills
    • A strong understanding of mainframe z/OS technology
    • Commitment to excellence in deliverables and support
    • Champion strong software management and technology currency.

    Nice-to-have:

    • Knowledge of SSL/TLS and certificates
    • Strategic thinker with excellent interpersonal skills to work across functions and businesses

    RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

    What's in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

    • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
    • Leaders who support your development through coaching and managing opportunities
    • Ability to make a difference and lasting impact
    • Work in a dynamic, collaborative, progressive, and high-performing team
    • A world-class training program in financial services
    • Flexible work/life balance options

    #LI-Hybrid

    #TechPJ

    Job Skills

    Assembler (Programming Language), CLIST (Programming Language), Communication, Group Problem Solving, IBM COBOL, IBM DB2 SQL, IBM Software, IBM z/OS, Installation and Maintenance, Interactive System Productivity Facility (ISPF), Java, JES2, Job Control Language (JCL), Mainframe Modernization, Mainframe Operating System, , Programming Languages, Python (Programming Language), Red Hat Ansible, RESTful Web Services, Rexx, SMP/E, Teamwork, Technical Product Support

    Additional Job Details

    Address:

    RBC CENTRE, 155 WELLINGTON ST W:TORONTO

    City:

    TORONTO

    Country:

    Canada

    Work hours/week:

    37.5

    Employment Type:

    Full time

    Platform:

    Technology and Operations

    Job Type:

    Regular

    Pay Type:

    Salaried

    Posted Date:

    Application Deadline:

    Inclusion and Equal Opportunity Employment

    At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
    ​​​​​​​
    We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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