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    Security Supervisor - Toronto, Canada - Metro Toronto Convention Centre

    Metro Toronto Convention Centre
    Metro Toronto Convention Centre Toronto, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    Job Description

    Employee Relations:

  • Coaches, mentors and provides training for all security guards and Lead Hands
  • Preparing working schedules, process payroll and approve overtime, shift changes, time off etc.
  • Administers progressive disciplinary action when necessary
  • Coordinates security services with other departments and clients
  • Maintains effective working relationships with all internal and external customers
  • Assists the Security Management team in the achievement of goals and objectives directly or through the security team

    • Policies and Procedures:

  • Assists the management team with the development of policies and interprets and ensures consistent application of security policies and procedures
  • Documents and implements work methods, policies and procedures
  • Assists the management team in the enforcement of company policies
  • Must be able to balance security need and client expectations

    • Skills:

  • Must be reliable, available, of sound character and be able to work in a team environment or independently
  • Must be physically fit and able to stand, sit or walk for extended periods
  • Ability to handle multiple situations and use sound judgment to handle emergency situations
  • Must be knowledgeable and able to assist in maintain various systems including but not limited to CCTV , Access Control, Incident Management, intercom systems, fire and life safety systems, control room systems
  • Must be able to provide coaching, training, and update Manager on new trainees progress
  • Organizational and multitasking skills is a must
  • Ability to work in a fast-paced environment and handle stressful situations
  • Ability to write and compile detailed reports on computer software in a timely manner
  • Previous security experience in hospitality or large event venue would be an asset
  • Police Foundations, Community Justice Services or Law Enforcement Diploma would be an asset

    • Job Requirements

    Education: Completion of a Community College Diploma

    Experience: 2-4 years of work experience with knowledge of Arrest Authorities, Fire Code, Trespass to Property Act, Fire Systems, Access Control Systems, CCTV Systems, Dispatch and Report Writing Systems, and computer applications including Microsoft Word, Excel, Outlook and EBMS. Must possess skills in crowd management, event security, leadership, interpersonal relations, organizational, communication, team building and customer services. Demonstrated ability to respond effectively and efficiently to emergency situations, coach and motivate people, apply flexibility with external contractors while representing and maintaining interests of the company.

    Interested applicants are asked to submit their application no later than:

    March 27, 2024

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