- Bachelor's degree
- General office
- Analyze and provide advice on the managerial methods and organization of an establishment
- Conduct quality audits
- Develop quality management and quality assurance standards
- Conduct research to determine efficiency and effectiveness of managerial policies and programs
- Propose improvements to methods, systems and procedures
- Plan the re-organization of operations
- Train staff
- Oversee development of communication strategies
- Manage knowledge
- Coaching
- Offer mentoring
- Direct and advise staff in the development and implementation of service quality assessment strategies
- Agile
- Project coordination
- Process improvement
- Risk management
- Organizational analysis
- Program evaluation and review
- Project management
- Public transportation is available
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large workload
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Time management
- Integrity
- 5 years or more
- Remote work available
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
- Life insurance
- Pension plan
- Maternity and parental benefits
- Learning/training paid by employer
- On-site daycare available
- On-site recreation and activities
- Subsidised public transportation
- Team building opportunities
- Parking available
- Variable or compressed work week
- Wellness program
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Provides visual accessibility accommodations (for example: braille, screen readers, etc.)
- Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
- Applies accessible and inclusive recruitment policies that accommodate individuals with disabilities
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Applies hiring policies that discourage age discrimination
- Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
- Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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