- Responding to guest contacts through multiple channels including phones, email, web reviews and live chat
- Utilizing a detailed understanding of Arc'teryx Guest Services and After-Sales procedures to answer inquiries regarding products, technical features, and repair
- Effectively managing your workload with consideration of our department's service level goals
- Other duties as required
- Stretching your support in collaboration with leadership by taking on focused tasks
- Contributing to the development of new resources to improve service levels and overall guest experience
- Acquiring knowledge to become a subject matter expert and provide key support for our team with specific products, collections, processes, or systems
- You have knowledge of or experience using Arc'teryx products or other outdoor brand products
- You have highly effective verbal and written communication skills
- You are able to read, write, fluently speak and understand the English language
- You are proactive and comfortable communicating with customers via phone and email
- You have strong organizational, interpersonal, and problem-solving skills
- You have a strong attention to detail, including accurate data and order entry skills
- You are proficient in Microsoft Office
- You are proactive in identifying the root cause of issues and developing solutions
- You remain highly flexible and adaptable when faced with ambiguity
- You are comfortable with change, and able to switch to other tasks or business areas as needed when business demands shift
- You are able to balance autonomy and collaboration
- You inspire breakthrough thinking and continuous improvement
- You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- Your passion for your work is paralleled by your passion for getting outside and living it $45,000 - $46,000 a yearA reasonable estimate of the pay range is $45,000 - $46,000 CAD at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.
-
security services sales representative
1 week ago
Atlas Alarms Ltd Vancouver, Canada Plein tempsEducation: · Expérience: · Education · No degree, certificate or diploma · Experience · Experience an asset · Workplace information · On the road job · Health benefits · Dental plan · Health care plan · Vision care benefits · Financial benefits · Commission · Durée de l'emploi: ...
-
business services sales representative
4 days ago
XYZ STUDIO LTD. Vancouver, Canada Plein tempsEducation: · Expérience: · Education · College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years · Tasks · Identify and solicit potential clients · Personal suitability · Client focus · Efficient interpersonal skills · Excellent oral comm ...
-
Underwriting Service Representative
4 days ago
Northbridge Financial Corporation Vancouver, CanadaNous sommes la Financière Northbridge. Nous sommes fiers d'être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial. Nous offrons nos services par l'entremise de nos marques Northbridge Assurance, Les assurances Federated et TruShield Assurance. N ...
-
CIBC Vancouver, Canada Temps pleinNous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients. · À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir ...
-
CIBC Vancouver, Canada Temps pleinNous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients. · À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir ...
-
CIBC Vancouver, Canada Temps pleinNous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients. · À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir ...
-
Customer Service Representative
5 days ago
Dal-Tile Corp. Vancouver, CanadaDal-Tile est actuellement à la recherche d'un représentant du service à la clientèle exceptionnel pour se joindre à notre ÉQUIPE En tant que représentant du service à la clientèle, nous avons besoin de quelqu'un qui est prêt à fournir une variété de soutien, comme servir les clie ...
-
security services sales representative
5 days ago
Imperial Security and Protection Services Ltd Richmond, Canada Temps partiel puis plein tempsEducation: · Expérience: · Education · College/CEGEP · or equivalent experience · Experience · 1 year to less than 2 years · Durée de l'emploi: Permanent · Langue de travail: Anglais · Heures de travail: 32 hours per week · ...
-
Sr. Client Service Representative
1 week ago
CIBC Richmond, Canada Temps pleinNous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients. · À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir ...
-
Customer Service Representative
3 days ago
CB Canada Vancouver, CanadaCustomer Service Representative · Vancouver, BC · Position Type: Full-Time Hours / Entry-Level / On-site · Start Date: As soon as possible; we need candidates that are available to start within the next 2 weeks due to client demand · We're actively growing our Customer Servic ...
-
Customer Service Representative
3 weeks ago
Smart & Biggar British Columbia, CanadaCustomer Service Representative · Delta, BC, Canada Req # Friday, May 24, Position: Customer Service Representative · Location: Delta, British-Columbia (We work in a hybrid work model where we request a presence of 2days/week in the office) · Status: Contractual – 18-months ...
-
Client Service Representative
2 weeks ago
People Corporation Vancouver, CanadaJob Description · We are seeking a Client Service Representative to join our Granville West Group team in Vancouver. This is a hybrid role, with 3 days per week in office and 2 days per week remote. · The Client Service Representative will be a part of a dynamic team that provid ...
-
Customer Service Representative
2 weeks ago
Smart & Biggar British Columbia, CanadaCustomer Service Representative · Delta, BC, Canada Req # Friday, May 31, Position: Customer Service Representative · Location: Delta, British-Columbia (We work in a hybrid work model where we request a presence of 2days/week in the office) · Status: Contractual – 18-months ...
-
Customer Service Representative
1 week ago
EightSix Network British Columbia, Canada Part time / Full timeJob Description · Who We Are: · Tenold Transportation is a flat deck carrier that has been operating in Canada for over 50 years. Being part of the Mullen Group, Tenold has infrastructure and assets to offer a wide range of transportation, cross dock, and warehousing solutions ...
-
Customer Service Representative
3 days ago
Jukebox Vancouver, CanadaCustomer Service Representative · Vancouver · About Jukebox · Jukebox is a global online printing company serving customers who value the highest quality printing and customer services. Our team of print professionals is complimented by premium industrial machinery across our Va ...
-
Customer Service Representative
3 days ago
Provident Security Vancouver, CanadaProvident Security is looking to hire a full-time Customer Service Rep to work in our 24/7 Operations Center in Vancouver. · About Provident · Provident Security is British Columbia's only full service security company. We do it all; from supplying and installing security syste ...
-
Customer Service Representative
3 days ago
West Coast Reduction Ltd. Vancouver, CanadaCustomer Service Representative · 105 N Commercial Dr, Vancouver, BC V5L 4V7, Canada Req #387 Tuesday, May 7, 2024 West Coast Reduction Ltd. - Nothing Left Behind* . At West Coast Reduction, nothing is important to us. Because when there's nothing left – that is when we've don ...
-
Customer Service Representative
4 days ago
Aon Vancouver, Canada Full timeCustomer Service Representative – ICBC Auto · Do you have experience with ICBC batching and inventory for fleets? Looking for an exciting opportunity as a Customer Service Representative? Look no further · Applicants must be legally authorized to work in Canada. This role is n ...
-
Donor Services Representative
4 days ago
BC Children's Hospital Foundation Vancouver, Canada Permanent, Full timeWhat you'll do · Our Donor Services Representatives play an important role in ensuring donations are processed in a timely and accurate way and provide donors with exceptional experiences at all touchpoints. · We are currently recruiting for 1 full-time and 2 casual Donor Servic ...
-
Customer Service Representative
3 weeks ago
Key Equipment Services Vancouver, CanadaKey Equipment Services · Customer Service Representative · Who we are: · Key Equipment Services, a division of Heritage Food Service Group of Canada, is the largest service provider for the food service industry in western Canada. We have 40 years of history, and our licensed, fa ...
Guest Services Representative - North Vancouver, Canada - Arc'teryx
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Department : Commercial - Guest Services Reports to: Guest Services Supervisor Location: North Vancouver, Your Opportunity at ARC'TERYX: As a Guest Services Representative - Seasonal, you will provide an exceptional experience and helpful solutions for guests seeking answers about Arc'teryx products and services. Recognizing the diverse needs of our guests, you will take an empathetic approach to offer personalized resolutions through multiple channels of communication. In collaboration with a dynamic, high-performing team committed to both Guest Services and After-Sales support, you will represent the brand and inspire continuous growth of guest loyalty.Please note this is a temporary position from July 22, 2024 until March 28, 2025. This role is based out of our North Vancouver office and may be open to hybrid work depending on business needs and per department policy. Meet Your Future Team: The Arc'teryx Guest Services and After-Sales team offers a service that is authentic, professional, and knowledgeable, striving for a human interaction above all else. By doing so, we inspire guest loyalty and support the growth of our brand in our epicenter cities and around the world.If you were a Guest Services Representative - Seasonal now, here are some of the core activities you would be doing:
Here are some of the things you could be working on in the future:
Are you our next Guest Services Representative- Seasonal?