- Based in OCC (Operation Control Center), coordinate with the Maintenance Supervisor in charge, the intervention to be done following a service failure.
- Document all failures and ensure service notifications are properly filled.
- Provide regular updates on fleet status throughout the day.
- Provide guidance to intervention agents on rolling stock related technical issues in real time.
- In a preventive manner using available real-time asset condition monitoring or in the event of a service incident, provide technical advice to the operator to minimize delay minutes in a safe and efficient manner.
- Coordinate and provide operational support for service related incidents.
- Coordinate train movements with the operator to maximize efficiency for corrective interventions.
- Maintain a good knowledge and understanding of all train systems.
- Using all the available business tools, collate and analyze data from system downloads to report on existing defects, failures, or anomalies to provide the appropriate corrective actions.
- Contribute on improving/sustaining reliability performance of the Rolling Stock, doing background analysis of all data collected.
- Prepare and lead the failure review board on a daily basis.
- Be aware of and support, when required, corporate problem-solving tools e.g., 8D, PDCA etc.
- Ensure work is performed in a safe and professional manner in accordance with the Health & Safety regulations.
- Analyze, filter and dispatch the failure notifications generated by the Operator.
- Support the maintenance planner and supervisor to allocate estimated intervention time.
- Provide shopfloor assistance for engineering activities and investigations.
- At least once a week, assist maintenance troubleshooting activities physically on trains.
- Experience in the Rail industry with a maintenance background.
- Minimum 5 years of relevant experience required.
- Strong interpersonal and communication skills.
- French is the main language for this position. English may be required for certain tasks.
- Excellent knowledge of transit workshops and operating environment with respect to processes, procedures, and safety.
- Good knowledge in the following areas: electromechanical, electrical, electronic, hydraulic, and pneumatic systems.
- Capable of reading mechanical and electrical drawings and schematics.
- Capable of analyzing system logs
- Be autonomous and demonstrate strong leadership assets.
- Excellent written and oral communication skills in French and good communications skills in English.
- Knowledge of the Microsoft Office suite is essential.
- Knowledge of Maintenance Management systems such as SAP and/or Maximo
- Shall be flexible to support work shifts between 5am and 1am from Monday to Sunday.
- No work from home possible
-
Spécialiste Au Support de La Flotte
2 weeks ago
ALSTOM Brossard, CanadaOuvrant la voie de la transition énergétique, Alstom développe et commercialise des solutions de mobilité qui constituent des fondations durables pour l'avenir du transport. Son portefeuille de produits comprend notamment des trains à grande vitesse, des métros, le monorail, des ...
-
Technical Support Specialist
3 weeks ago
Johnson Controls Brossard, CanadaJohnson Controls est à la recherche d'un spécialiste du soutien technique de niveau 1 pour se joindre à notre équipe de centre de services à Brossard (Québec). Le rôle est de fournir un support pour les produits de contrôle d'accès et de vidéo. · Notre équipe de service desk trav ...
-
Trade Support Specialist
5 days ago
Mindlance Montreal, CanadaRole : Trade Support Specialist · Location : Montreal, QC · Duration : 12 Months · Job Description: · The support team is in constant communication with developers, traders, intermediary teams and support teams aligned to the office. · Good technical understanding of SQL. · Knowl ...
-
Spécialiste, Support
2 weeks ago
Nuvei Montréal, Canada**_Voir version français_**_e ci-dessous_** · As a Merchant Support Specialist, you will learn to adapt to new developments as they happen while establishing a long-term career path within the fintech industry · **Main Duties / Responsibilities** · - Answer inbound customer servi ...
-
Spécialiste, Support
2 weeks ago
Nuvei Montréal, Canada**_-Voir version française plus bas._** · As a Merchant Support Specialist, you will learn to adapt to new developments as they happen while establishing a long-term career path within the fintech industry · **Main Duties / Responsibilities** · - Answer inbound customer service a ...
-
Spécialiste, Support
1 week ago
Nuvei Montréal, Canada**_-Voir version franç_**_aise plus bas._** · As a Merchant Support Specialist, you will learn to adapt to new developments as they happen while establishing a long-term career path within the fintech industry · **Main Duties / Responsibilities** · - Answer inbound customer servi ...
-
Spécialiste Au Support de La Flotte 1
3 days ago
ALSTOM Brossard, CanadaOuvrant la voie de la transition énergétique, Alstom développe et commercialise des solutions de mobilité qui constituent des fondations durables pour l'avenir du transport. Son portefeuille de produits comprend notamment des trains à grande vitesse, des métros, le monorail, des ...
-
Spécialiste Support Ti IT Support Specialist
3 weeks ago
Unity Technologies Montréal, Canada**L'opportunité** · Nous recherchons notre nouveau(elle) Spécialiste en Support TI pour rejoindre notre bureau de Montréal · Vous jouerez un rôle clé dans le soutien et la maintenance du matériel et des logiciels informatiques de nos employés, le déploiement de projets informatiq ...
-
Level 1 Technical Support Specialist
3 weeks ago
Johnson Controls Brossard, Canada**Who we are** · At Johnson Controls, we're shaping the future to create a world that's safe, comfortable, and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passi ...
-
Spécialiste Du Support Logiciel
1 week ago
Schaefer System International Limited Longueuil, Canada**Spécialiste du support logiciel** · **Vue d'ensemble** · Rassemblez votre logistique. Évoluez ici. · Le spécialiste du support logiciel fournit un soutien technique pour les systèmes et équipements logiciels de manutention automatisés dans les entrepôts et les centres de distri ...
-
Rem - Fleet Support Specialist 1
3 days ago
ALSTOM Brossard, CanadaRejoignez-nous en tant que spécialiste du support de flotte, et vous occuperez un rôle déterminant pour votre carrière, basé à Brossard, (QC), CA. · Sous la supervision de l'ingénieur principal en charge de la maintenance du matériel roulant, le rôle du spécialiste du support de ...
-
Support Operations Specialist
3 weeks ago
Dyno Nobel Boisbriand, QC, CanadaDyno Nobel is a global leader in the commercial explosives industry. We provide innovative blasting solutions and quality explosives products throughout North America, Australia and selected customers in the Asia Pacific. · Join us in everything that's great about Dyno Nobel: OU ...
-
Bilingual Customer Support Specialist
5 days ago
Notified Montreal, CanadaJob Description · For this opening we will consider candidates from the following locations: Toronto,ON,Canada | , Canada;,AB,Canada;,MB,Canada;,ON,Canada;,QC,Canada;Calgary,AB,Canada;Kingston,ON,Canada;Montreal,QC,Canada;Vancouver,BC,Canada · Notified , a segment of West Technol ...
-
Technical Support Specialist
3 weeks ago
TELUS Montréal, Canada**Basic Information**: · Ref Number · - Req_ · Primary Location · - Place TELUS Montreal · Country · - Canada · Job Type · - Business Process Outsourcing · Work Style · - On Site · **Description and Requirements**: · **Vue d'ensemble du poste**: · Un spécialiste du support techn ...
-
Spécialiste Support Technique
3 weeks ago
Ecotel inc. Montréal, Canada**ECOTEL **est un opérateur cellulaire canadien dont la mission est d'opérer et de gérer des réseaux de télécommunications indépendants. Le réseau d'ECOTEL possède 5,8 millions de kilomètres carrés de spectre, couvrant 58 % du territoire canadien, d'un océan à l'autre. Plus de 13 ...
-
Spécialiste Support Technique
3 weeks ago
Ecotel inc. Montréal, Canada**ECOTEL **est un opérateur cellulaire canadien dont la mission est d'opérer et de gérer des réseaux de télécommunications indépendants. Le réseau d'ECOTEL possède 5,8 millions de kilomètres carrés de spectre, couvrant 58 % du territoire canadien, d'un océan à l'autre. Plus de 13 ...
-
Spécialiste Support Client
2 weeks ago
GardaWorld Montréal, Canada**Spécialiste support client, Temporaire** · Gardaworld Transport de valeurs est actuellement à la recherche d'un Spécialiste support client afin de fournir un soutien et des solutions personnalisées à des clients prestigieux. Les personnes sélectionnées assureront la liaison ave ...
-
Spécialiste Support Technique
2 weeks ago
Ecotel inc. Montréal, Canada**ECOTEL **est un opérateur cellulaire canadien dont la mission est d'opérer et de gérer des réseaux de télécommunications indépendants. Le réseau d'ECOTEL possède 5,8 millions de kilomètres carrés de spectre, couvrant 58 % du territoire canadien, d'un océan à l'autre. Plus de 13 ...
-
Spécialiste Support Technique
2 weeks ago
Ecotel inc. Montréal, CanadaECOTEL est un opérateur cellulaire canadien dont la mission est d'opérer et de gérer des réseaux de télécommunications indépendants. Le réseau d'ECOTEL possède 5,8 millions de kilomètres carrés de spectre, couvrant 58 % du territoire canadien, d'un océan à l'autre. Plus de 130 mi ...
-
Spécialiste Du Support Client
2 weeks ago
SwiftConnect Montréal, Canada**Découvrez SwiftConnect** · Chez SwiftConnect, nous sommes des pionniers dans le domaine de la facilitation d'accès connecté. Notre passion réside dans la création d'interactions fluides et élégantes pour nos clients, garantissant que le laissez-passer numérique de leurs utilisa ...
REM - Fleet Support Specialist - Brossard, Canada - Alstom
Description
Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Alstom's products portfolio ranges from high-speed trains, metros, monorail, trams and e-buses to integrated systems, customized services, infrastructure, signalling and digital mobility solutions. With Bombardier Transportation joining Alstom on January 29, 2021, Alstom is now present in 70 countries and employs 75,000 people.
Join us as Fleet Support Specialist, and you'll be looking at a career-defining role based in Brossard, (QC), CA.
Reporting to the Project Engineering Maintenance Manager, the Fleet Support Specialist role is to ensure that Alstom as a maintainer and our customer as an operator are well supported with regards to rolling stock availability.
The Fleet Support Specialist will also act as Alstom's representative in the customers facilities and will assist the various internal teams on topics related to maintenance, technical issues and on-site coordination of project-related activities.
KEY RESPONSIBILITIES:
REQUIRED PROFILE:
We thank all applicants for their interest; however, only those under consideration will be contacted
An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.
Alstom is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.
Effective 29 January 2021, Alstom completed the acquisition of Bombardier Transportation. This is a Bombardier Transportation Legal Entity Position - positions at Bombardier Transportation companies are all members of the Alstom Group.