Jobs
>
Hamilton

    Overnight Customer Service Representative - Hamilton, Canada - GoodLife Fitness

    GoodLife Fitness
    GoodLife Fitness Hamilton, Canada

    2 weeks ago

    Default job background
    Part time
    Description

    OVERNIGHT CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)

    Who is a Customer Service Representative (Motivator)?

    The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the Club. The Motivator is responsible for creating a welcoming, clean and safe environment to help Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us is always positive and engaging.

    What will you be doing?

    • Be Pleasant and Present with every greeting and interaction.
    • Greet Members as they come into the Club and check them in for their workout.
    • Greet Potential Members that have appointments or that come into the Club as walk-ins and direct them accordingly.
    • Properly and efficiently handle incoming calls from Members and Potential Members. This includes answering the phone within three rings and taking messages or booking appointments.
    • Assist Members on the floor with questions about the FitFix and Cardio machines.
    • Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise.
    • Assist Members through possessing an in-depth knowledge of all our systems to be able to efficiently answer Member questions, resolve Member issues or concerns, make updates to Member information, sell memberships, services, products and amenities, etc.
    • Handle comments, suggestions and concerns in a courteous and professional manner.
    • Provide Fit-Fix Starter sessions for new and current Members.
    • Complete Club runs and cleaning tasks as required to maintain cleanliness standards.
    • Complete any other tasks required to provide an exceptional experience for Members and guests.
    • Complete any required Learning and attend all monthly meetings.

    Do you have what it takes?

    • CPR-A & AED Certification
    • Must be Smart Tan certified within 3 months of employment
    • Interpersonal Savvy: Relates well to all kinds of people 'up, down, sideways', inside and outside of the organization. Builds appropriate rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
    • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
    • Team Contribution: Always helpful to the rest of the team/other teams. Among the first to volunteer to help others succeed. A model of sharing, caring, and cooperation.
    • Approachability: Is easy to approach and talk to, can be warm, pleasant and gracious. Spends the extra effort to put others at ease. Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well and is a good listener.
    • Knowledge of the fitness industry
    • Excellent written and verbal communication skills
    • Superior customer service skills; ability to fully understand and embrace company culture
    • Proficiency in the use of computers
    • Previous customer service and sales experience an asset

    What's in it for you

    • Ongoing training and development to ensure a long and successful career path
    • Career advancement opportunities
    • Competitive Total Rewards Package
    • FREE Fitness membership
    • Fun and energetic atmosphere to come to every day

    Compensation:

    $ $18.30
  • Webhelp

    Customer Service Representative

    1 week ago

    Webhelp Hamilton, Canada

    **Customer Service/Support** · **Location** · - Hamilton, Canada*** · Job Title: · Customer Service Representative - Remote (Bilingual: French / English) · **Job Description**: · *** MUST SPEAK BOTH **FRENCH** AND **ENGLISH** FLUENTLY** · **DESCRIPTION D'EMPLOI** · Le représentan ...

  • Webhelp

    Customer Service Representative-remote

    3 days ago

    Webhelp Hamilton, Canada

    **Customer Service/Support** · **Location** · - Hamilton, Canada*** · Job Title: · Customer Service Representative-Remote (Bilingual: French / English) · **Job Description**: · ** MUST SPEAK BOTH **FRENCH** AND **ENGLISH** FLUENTLY ** · **DESCRIPTION D'EMPLOI** · Le représentant ...

  • Allied Mineral Products Holding, Inc.

    Service Representative

    2 weeks ago

    Allied Mineral Products Holding, Inc. Hamilton, Canada

    **Service Representative, Ironmaking (Hamilton, Ontario, CAN)** · **Allied Mineral Products** is a leading manufacturer of monolithic refractories worldwide. We are seeking a qualified · **Service Representative, Ironmaking** in our Hamilton, Ontario, Canada location to provide f ...

  • Mohawk College

    Student Services Representative

    3 weeks ago

    Mohawk College Hamilton, Canada Part time

    **Student Services Representative - Regular Part Time** Status**:Regular Part-Time · **Hours**:Up to 24 hours/week · **Home Campus**:Fennell · **Rate of Pay**:$24.88 · **Posting Date**:May 8th, 2023 · **Closing Date**:May 12th, 2023 at 7:00pm EST · We support and encourage the co ...

  • Mohawk College

    Student Services Representative

    2 weeks ago

    Mohawk College Hamilton, Canada Part time

    **Student Services Representative - Regular Part Time** Status**:Regular Part Time · **Hours**: Up to 24 hours/week · **Home Campus**: Fennell · **Rate of Pay**:$24.88 · **Posting Date**:June 15th, 2023 · **Closing Date**: June 21st, 2023 at 7:00 pm EST · We support and encourage ...

  • Pacific Mergers and Acquisitions

    Chat Service Representative

    3 weeks ago

    Pacific Mergers and Acquisitions Hamilton, Canada

    We are currently searching for a Chat Service Representative. The Chat Service Representative will be responsible for providing a variety of customer support-related duties for the company and our clients. This person will interact daily with visitors on our clients' websites (vi ...

  • Mohawk College

    Student Services Representative

    2 weeks ago

    Mohawk College Hamilton, Canada

    **Student Services Representative (Temporary Part Time: February March 2025)** Status**:Temporary Part Time: February March 2025 · **Hours**: Up to 24 hours/week · **Home Campus**: Fennell · **Rate of Pay**:$24.88 · **Posting Date**:January 24th, 2024 · **Closing Date**: January ...

  • Thos. R. Birnie & Sons

    Customer Service Representative

    2 weeks ago

    Thos. R. Birnie & Sons Hamilton, Canada

    **The Opportunity** · We have a an opening for a part-time · **Customer Service Representative** in our call center. In this position you are a key member of our team, acting as the first point of contact for our company. You are responsible for providing the highest level of cus ...

  • Canadian Mental Health Association, Muskoka Parry Sound

    Customer Service Representative

    2 weeks ago

    Canadian Mental Health Association, Muskoka Parry Sound Hamilton, Canada

    **Benefits** · - Comprehensive Health Insurance: Medical and Dental · - Participation in bonus plans · - 8-10 paid yearly holidays · - Additional paid vacation and sick days · - Company-provided lunches and outings · **As a Customer Service Representative, you will** · - Ensure e ...

  • Mohawk College

    Student Services Representative

    2 weeks ago

    Mohawk College Hamilton, Canada

    **Student Services Representative (IAHS Campus)** Status**:Full Time · **Hours**: Monday - Friday, 35 hours/week · **Home Campus**: IAHS (On-campus work required) · **Payband**: E · **Rate of Pay**:$26.47 · **Posting Date**:July 12th, 2023 · **Closing Date**: July 18th, 2023 at 7 ...

  • Mohawk College

    Student Services Representative

    2 weeks ago

    Mohawk College Hamilton, Canada Part time

    **Student Services Representative - Casual Part Time** Status**:Casual Part Time · **Hours**: Up to 24 hours/week (on-campus) · **Home Campus**: Fennell · **Rate of Pay**:$24.88 · **Posting Date**:October 31st, 2023 · **Closing Date**: November 6th, 2023 at 7:00 pm EST · We suppo ...

  • Thos. R. Birnie & Sons

    Customer Service Representative

    1 week ago

    Thos. R. Birnie & Sons Hamilton, Canada

    **Benefits**: · - Competitive salary · - Dental insurance · - Health insurance · - Training & development · **The Opportunity** · We have a an opening for a full-time **Customer Service Representative** in our call center. In this position you are a key member of our team, acting ...

  • Thos. R. Birnie & Sons

    Customer Service Representative

    2 weeks ago

    Thos. R. Birnie & Sons Hamilton, Canada

    **The Opportunity** · We have a an opening for a part-time · **Customer Service Representative** in our call center. In this position you are a key member of our team, acting as the first point of contact for our company. You are responsible for providing the highest level of cus ...

  • Thos. R. Birnie & Sons

    Customer Service Representative

    2 weeks ago

    Thos. R. Birnie & Sons Hamilton, Canada

    **The Opportunity** · We have a an opening for a full-time · **Customer Service Representative** in our call center. In this position you are a key member of our team, acting as the first point of contact for our company. You are responsible for providing the highest level of cus ...

  • chatr Mobile (wireless hotspot)

    Customer Service Representative

    1 week ago

    chatr Mobile (wireless hotspot) Hamilton, Canada

    We are looking for sales staff/ Customer service representatives for our Mobile/wireless retail division. · Chatr Mobile stores in Hamilton · Eastgate Sq, Mountain plaza and Jackson Sq · **Responsibilities**: · Present, promote and sell products/services using solid arguments to ...

  • Natural Purity

    Client Service Representative

    2 weeks ago

    Natural Purity Hamilton, Canada

    **Client Service Representative · - Natural Purity** · We are a Canadian company that is servicing customers from coast to coast with environmentally friendly proprietary products and we are expanding our business. · With one of the most advanced management teams, we provide our ...

  • Mohawk College

    Student Services Representative

    3 weeks ago

    Mohawk College Hamilton, Canada

    **Student Services Representative - Temporary Part-Time (May - November 2023)** Status**:Temporary Part-Time (May - November 2023) · **Hours**:Up to 24 hours/week · **Home Campus**:Stoney Creek · **Rate of Pay**:$24.88 · **Posting Date**:April 13th, 2023 · **Closing Date**:April ...

  • Driven Brands

    Client Service Representative

    2 weeks ago

    Driven Brands Hamilton, Canada

    Company:Driven Brands · We invite you to join us at Driven Brands · Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, ...

  • Campus Living Centres

    Residence Service Representative

    2 weeks ago

    Campus Living Centres Hamilton, Canada

    **Position Summary and Job Magnitude** · The Residence Services Representative is responsible for maintaining guest satisfaction at all times. They must be able to listen and understand the needs of guests and deliver the appropriate level of service to meet their satisfaction. T ...

  • Lugowy Professional Corporation

    Client Service Representative

    2 weeks ago

    Lugowy Professional Corporation Hamilton, Canada

    Lugowy Professional Corp. is an established Chartered Professional Accounting firm in Hamilton with clients across Canada. We are looking for a friendly, professional and customer service-focused individual to join our team as a full-time Client Service Representative. · As a val ...