- handling after-sale inquiries from clients that include service requests, delivery schedules, warranty manual submissions
- prepare and submit small product quote requests
- new account creation
- review of orders to ensure accuracy
- working with internal departments such as manufacturing to ensure accurate and complete delivery of orders; manage and coordinate delays and schedule changes
- minimum Grade 12 education
- strong customer service background
- proficient computer skills
- excellent time management skills
- ability to communicate professionally and courteously
- Sales and/or building construction experience would be an asset
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Multifamily Project Coordinator - Edmonton, Canada - All Weather Windows
Description
I'm ready. I want a challenge. I want the chance to work in a successful company who lives their corporate values. I'm ready to make my mark.
Are you ready?
Founded in 1978 and headquartered in Edmonton, Alberta, All Weather Windows Ltd. (AWW) is a dynamic leader in the window and door industry in Canada. Operations include two manufacturing plants located in Edmonton and Customer Solution Centres located in Langley, Edmonton, Calgary, Lethbridge, Red Deer, Saskatoon, Regina, and Winnipeg.
We are currently recruiting for a Multifamily Project Coordinator to join our Edmonton Customer Solutions Center for a 1-year Maternity Leave contract.
The Multifamily Project Coordinator is a front-line customer service position that is responsible for working with our Project sales team, coordinating deliveries and service work with clients and working with our manufacturing and service teams to ensure our clients receive a positive customer experience.
The Ideal Candidate will bring a proven track record of Customer Service (3 to 5 years) and solid computer skills within Microsoft Office. They will bring excellent organizational skills, the ability to multitask in a fast-paced office environment, and excellent interpersonal skills in order to deal with challenging situations. Experience in renovations or new home construction is preferred.
In this position, you will be responsible for:
Primary Qualifications Required:
An exceptional company is founded upon exceptional people. At All Weather Windows, we invest in our people and are always looking for new opportunities for our employees to grow alongside our business, working together as part of a team to achieve success. We've been continually recognized by our attention to employee satisfaction and, as a result, the commitment and hard work of our employees has been acknowledged through awards and media recognition. If you embrace variety and change and are looking for a growth environment favouring the development of competencies, then come join us
At All Weather Windows, we continuously work together to build and promote an inclusive environment that attracts talented individuals and shows our commitment to celebrate and promote diversity. Our dedication to diversity, equity and inclusion means that whatever the visible or invisible differences, we are fostering an environment where everyone has equal opportunity to bring their best selves to work, to be heard and be valued. We believe that our differences are what make us great. If you believe this role is the right next step for you, regardless of the criteria we've listed, we encourage you to apply.