Jobs
>
Toronto

    Student Experience Manager - Toronto, Canada - BrainStation

    BrainStation
    BrainStation Toronto, Canada

    2 weeks ago

    Default job background
    Description

    About the role

    As part of BrainStation's Experience department, the Student Experience Manager is responsible for supporting the delivery of exceptional learning experiences to our customers. Our Experience team supports our students and alumni on a daily basis as they progress through their professional development journey, while also building industry partnerships with hiring partners, instructors and guest speakers. We are looking for a driven professional who will lead a team to thrive in a fast-paced and growing market.

    Responsibilities

  • Work with a local and global team to develop and execute the best experience for BrainStation students and alumni
  • Oversee programming setup and preparation to ensure a smooth execution by team members
  • Lead BrainStation onboarding, programming debriefs and reviewing student feedback
  • Build and develop relationships with hiring partners and companies to support BrainStation's graduates
  • Work closely with our global Experience team to develop and implement strategies to grow our network of hiring partners
  • Develop and maintain alumni relations to build BrainStation's community
  • Oversee BrainStation alumni outcomes tracking, ensuring consistency and quality of data collection
  • Identify opportunities to improve program delivery and efficiencies
  • Support the leadership team by providing relevant analyses, insights, and recommending improvements
  • Participate in the local tech community and build the BrainStation brand

    • Successful candidates will have

  • Bachelor's degree
  • 6-10 years experience in a customer or client facing role
  • Experience in hiring, coaching and managing people
  • Ability to lead projects on time and within budget
  • A proven work ethic with utmost integrity and desire to excel and succeed
  • Strong attention to detail
  • Public speaking experience
  • Startup experience is an asset; ability to thrive in a dynamic, high-growth business environment
  • A passion for all things tech and digital

    • Perks and Benefits

  • Comprehensive Health & Wellness Benefits Package
  • Retirement Planning
  • Parental Leave Program
  • New Device Allowance
  • Socials, Outings & Retreats
  • Culture of Learning & Development
  • Flexible Working Hours
  • Work from Home Flexibility

    • About BrainStation

    Established in 2012, BrainStation is the global leader in digital skills training and workforce transformation. BrainStation has worked with digital leaders from the most innovative companies in the world, developing cutting-edge, real-world digital education that has empowered more than 100,000+ professionals.

    Bonus:

    Have you been to a campus or joined an online learning opportunity? We are actively seeking individuals that believe in lifelong learning and that have taken part in our.

    NOTE:

    Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.

    BrainStation is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

  • The Home Depot Canada

    Customer Experience Manager

    1 week ago

    The Home Depot Canada Toronto, Canada

    Responsabilités et · secteurs d'intervention · privilégiés · Tâches · Favoriser le service à la clientèle et l'engagement des associés; encadrer et former les associés sur les bonnes techniques de service à la · clientèle; et s'assurer que l'équipe offre un service à la clientèle ...

  • Escape Manor

    Experience Manager

    3 weeks ago

    Escape Manor Toronto, Canada

    **Job description - Experience Manager on Duty** · **JOB SUMMARY**: The Operations Manager will be responsible for all aspects of the business acting as a Manager On Duty, including the overall in-house guest experience, reservations, escape rooms, responsible alcohol service (as ...

  • Starcom

    Experience Manager

    2 weeks ago

    Starcom Toronto, Canada

    **Company Description** · Within Canada, Starcom is a part of Publicis Media within Publicis Groupe, one of the world's leading communications groups. Our team spans across our Windsor, Toronto and Montreal offices. We truly love the world of Media and Advertising. We see the pla ...

  • Securian Canada

    Client Experience Manager

    3 weeks ago

    Securian Canada Toronto, Canada

    **What we do every day to be our very best** · - Every day at Securian Canada means a day spent helping Canadians and their families build secure tomorrows. We're agile and innovative, and we aren't afraid to challenge and create, or bring diverse perspectives to our work. · - ** ...

  • Arthur Grand Technologies Inc

    Project Manager with IT Experience

    3 weeks ago

    Arthur Grand Technologies Inc Toronto, Canada

    Arthur Grand Technologies is currently seeking a highly motivated and skilled **Information Management Specialist - Senior **for one of our clients. · **Position: Project Manager/Leader - Junior** · **Location: 222 Jarvis Street, Toronto, Ontario (Hybrid)** · **Duration: Long Ter ...

  • Fidelity Investments

    Manager Client Experience

    2 weeks ago

    Fidelity Investments Toronto, Canada

    Job Description · You will be working on a flexible hybrid schedule as part of Fidelity's dynamic working arrangement. · Current work authorization for Canada is required for all openings. · At Fidelity, we've been helping Canadian investors build better financial futures for ove ...

  • Michaels of Canada, ULC.

    Customer Experience Manager

    3 weeks ago

    Michaels of Canada, ULC. Toronto, Canada

    Store - TOR-TORONTO/DOWNSVIEW, ON · Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly custome ...

  • Milestones

    Manager of Guest Experience

    2 weeks ago

    Milestones Toronto, Canada

    **Position Profile**: Guest Experience Manager · **Location**: Milestones Scarborough Town Centre · Position Summary Guest Experience Managers work in unison with the General Manager and Culinary Team to offer superior leadership and development skills to their teams. They assist ...

  • People Corporation

    Manager, Client Experience

    2 weeks ago

    People Corporation Toronto, Canada

    We are seeking a Manager, Client Experience to join our team in Winnipeg or Toronto. · **The Manager, Client Experience will**: · - Contribute to and execute on the Corporation's approach to Voice of Customer, including developing, maintaining, and continuously improving our qual ...

  • Roadpost

    Manager, Customer Experience

    2 weeks ago

    Roadpost Toronto, Canada

    A joint venture between two leaders in the mobile satellite sector, Roadpost Inc. of Toronto, Canada and Beam Communications of Melbourne, Australia, ZOLEO has been met with rapid success from it's launch in 2020, winning multiple innovation awards and growing its subscriber base ...

  • Sephora

    Manager, Client Experience

    3 weeks ago

    Sephora Toronto, Canada

    **Job ID**: 221578 · **Store Name/Number**: ON-Eaton Centre (0500) · **Address**: 220 Yonge Street, Space #3-131, Toronto, ON M5B 2H1, Canada (CA) · **Full Time/Part Time**: Full Time · **Position Type**: Regular · **You'll love working here** · As a Manager, Client Experience, y ...

  • TD Bank

    Manager, Colleague Experience

    3 weeks ago

    TD Bank Toronto, Canada

    425726BR · Administrative / Clerical / Support · Toronto, ON · November 21, 2023 · Hours · 37.5 · Workplace Model · Hybrid · Pay Details · Department Overview · The Specialized Sales Force (SSF) is an exciting and dynamic national sales channel within TD responsible for the acqui ...

  • EY

    Manager - Client Experience

    2 weeks ago

    EY Toronto, Canada

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...

  • Amica Senior Lifestyles

    Digital Experience Manager

    2 weeks ago

    Amica Senior Lifestyles Toronto, Canada

    Job Description: · **About Us** · At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care an ...

  • TD Bank

    Manager, Customer Experience

    3 weeks ago

    TD Bank Toronto, Canada

    418205BR · Retail Banking - Management · Toronto, ON · August 30, 2023 · Hours · 18.75 · Workplace Model · Onsite · Pay Details · Department Overview · At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long · - lasting relationships with our custome ...

  • TD Bank

    Manager, Customer Experience

    2 weeks ago

    TD Bank Toronto, Canada

    430725BR · Retail Banking - Management · Toronto, ON · January 22, 2024 · Hours · 37.5 · Workplace Model · Onsite · Pay Details · Department Overview · At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long · - lasting relationships with our custome ...

  • TD Bank

    Manager, Colleague Experience

    3 weeks ago

    TD Bank Toronto, Canada

    **Manager, Colleague Experience**: · BR · **Job Category - Primary** · - Administrative / Clerical / Support · **Work Location** · - TD Centre - North - 77 King Street West · **Employment Type** · - Regular · **City** · - Toronto · **Time Type** · - Full Time · **Province/State** ...

  • Sephora

    Manager, Client Experience

    2 weeks ago

    Sephora Toronto, Canada

    **Job ID**: 219721 · **Store Name/Number**: ON-Yorkdale (0502) · **Address**: 3401 Dufferin Street, Space # CRU 233, Toronto, ON M6A 3A1, Canada (CA) · **Full Time/Part Time**: Full Time · **Position Type**: Regular · **You'll love working here** · As a Manager, Client Experience ...

  • Sephora

    Manager, Client Experience

    3 weeks ago

    Sephora Toronto, Canada

    **Job ID**: 232854 · **Store Name/Number**: ON-Eaton Centre (0500) · **Address**: 220 Yonge Street, Space #3-131, Toronto, ON M5B 2H1, Canada (CA) · **Full Time/Part Time**: Full Time · **Position Type**: Regular · **You'll love working here** · As a Manager, Client Experience, y ...

  • Air Canada

    Customer Experience Manager

    2 weeks ago

    Air Canada Toronto, Canada

    **Description** · **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** · As a Customer Experie ...