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    Customer Service Assistant Department Manager - Mississauga, Canada - Longo's

    Longo's
    Longo's Mississauga, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    Position:

    Assistant Customer Service Department Manager - Full Time

    This is your opportunity to advance your career in a leadership role. As the Assistant Customer Service Department Manager, you will assist the Customer Service Manager to ensure that the department is prepared for daily operations.

    What you'll do:

    Motivate and mentor Team Members

    Provide support in regular team meetings

    Coach and train Team Members to maintain the highest level of productivity

    Handle Team Member and customer issues

    Uphold company policies and procedures including health & safety, food safety and loss prevention

    Provide exceptional customer service to all Team Members, Customers and Vendors

    What we are looking for:

    Minimum of 1-year experience in a customer service department

    Strong customer service skills and the ability to build relationships with Team Members and Customers

    Ability to lead, coach, motivate and work in a fast paced environment

    Strong computer skills and ability to quickly learn new systems

    Ownership to resolve issues with a sense of urgency

    Effective communication and listening skills

    Strong creativity skills and ability to create eye catching displays

    Ability to role model and inspire behaviour consistent with our values

    Work Environment:

    Work is performed in a store retail environment

    Must be available to work days, evenings and weekends

    Travel is required to support off-site events

    Why join our team?

    Competitive wages and flexible benefits

    Opportunity to advance your career

    A team that cares and treats you like family

    Culture of teamwork and collaboration

    Celebrates and rewards our Team Members

    Longo's is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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