- Represents programs by welcoming patients and families/caregivers/guests, directing incoming phone calls, and retrieving / forwarding messages to the appropriate team member
- Represents the Ambulatory Care Outpatient programs by providing administrative support for centralized intake including screening referrals for completeness and contacting referring source(s) and/or clients for missing or additional information
- Understands and articulates the core functioning of each team to new clients, providing high level information about program features
- Ensures the teams' productivity by booking and confirming appointments, maintaining the team's schedule
- Engages with specialists and various community physicians and hospitals in a responsive manner to address concerns, inquiries liaising and/or to obtain additional information
- Synthesizes information presented at meetings into meeting notes/minutes that are shared with the team
- Produces information by preparing and updating medical records, updating databases, entering payroll, and preparing agendas and minutes for team meetings
- Ensures efficient operations of the program by maintaining office supplies, program/clinical supplies, and equipment including troubleshooting breakdowns and calling for repairs
- Serves and protects the program's clients by adhering to relevant professional standards, hospital policies and procedures, and legislation such as the Freedom of Information and Protection of Privacy Act
- Performs tasks related to inventory administration
- Enhances the team's reputation and quality improvement by taking responsibility for requests as they arise, as well as, exploring novel opportunities that add value to team accomplishments and create efficiencies
- Completion of a recognized post-secondary Office Administration – Medical program, or comparable
- Demonstrated knowledge and experience using medical terminology, and processes (e.g. referrals, bookings, registration, client facing experience, etc.)
- Demonstrated ability to work well in a workflow-based environment serving various departments in Ambulatory Care
- Demonstrated ability to work independently and within a team
- Demonstrated ability to respond to and effectively manage multiple requests and competing priorities in a busy clinic environment
- Excellent interpersonal, communication and customer service skills and in working with geriatric clientele from diverse cultural backgrounds
- Demonstrated critical thinking skills, problem solving experience and the ability to take initiative in implementing creative solutions
- Demonstrated ability to respond to and effectively manage multiple requests and competing priorities in a busy clinic environment
- At least two (2) years related experience in healthcare
- Experience working with outreach and ambulatory teams within an academic teaching centre
- Ability to communicate in a second language (e.g. Russian, Spanish or Tagalog)
- Knowledge of Meditech and Regional Geriatric Program database
- Knowledge of and experience with payroll systems (Kronos and Empath)
- Excellent keyboarding and computer skills, including proficiency with software programs such as MS Word, Excel, Adobe, and scheduling programs
- Community outreach experience is an asset
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Baycrest Toronto, Canada**Ambulatory Services** has an opportunity for an · **MEDICAL SECRETARY** · **Ambulatory Programs** · **Position Type**:On-Call/Casual**Shift Type**:Varies**Bi-Weekly Hours**:Varies**Number of positions**: 2**Posting Number**: **Union**: Non-Union**Date Posted**: April 9, 2024**I ...
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Baycrest Toronto, Canada**Baycrest Hospital **has an opportunity for a · **Medical Secretary** · **Ambulatory Clinical Services** · **Position Type**: Permanent Part-Time**: · **Shift Type**:Day, No weekends ( Subject to change)**Bi-Weekly Hours**: 28 Hours**: · **Hours of Work**:7 hrs/shift**Posting Nu ...
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Baycrest Toronto, CanadaAmbulatory Services has an opportunity for an · MEDICAL SECRETARY · Ambulatory Programs · Position Type: On-Call/Casual · Shift Type: Varies · Bi-Weekly Hours: Varies · Number of positions: 2 · Posting Number: · Union: Non-Union · Date Posted: April 9, 2024 · Internal Closing ...
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University of Toronto Toronto, Canada**Date Posted**:02/16/2024 · **Closing Date**: 05/31/2024, 11:59PM ET · **Req ID**: 35496 · **Job Category**:Faculty - Clinical · **Faculty/Division**: Temerty Faculty of Medicine · **Department**: Dept of Anesthesiology & Pain Medicine · **Hospital Affiliation**: University Heal ...
Casual Medical Secretary, Ambulatory Services - Toronto, Canada - Baycrest
Description
Responsibilities include but are not limited to:Responsibilities include but are not limited to:Qualifications include but are not limited to:
What is Required:
What is Preferred: