Jobs
>
Halifax

    Client Technology Support Analyst - Halifax Regional Municipality, Canada - 0000050007 Royal Bank of Canada

    0000050007 Royal Bank of Canada
    0000050007 Royal Bank of Canada Halifax Regional Municipality, Canada

    8 hours ago

    Default job background
    Full time
    Description

    Job Description

    The Production & Risk Service group is looking for a Client Technology support analyst to help support and drive the operations of a group of complex Client Technology applications. This is an exciting opportunity to join a rapidly growing team supporting a stable but growing business at a major North American Bank.The overall group is responsible for:
  • Supporting various applications in the Client Technology portfolio
  • Build tooling to automate monitoring, deployment and our capability to employ DevOps and CI/CD capabilities
  • Coordinate disaster recovery, planning and execution. Update internal config management and risk systems.
    • What will you do?
  • Provide user facing front office production support for local and remote users leveraging multiple platforms.
  • Manage releases and coordinate bugs/enhancement with internal development and external vendors.
  • Work closely and integrate with the CTB (Change the Bank) team to engage in collaborative agile based development.
  • Engage with various technical partners and stakeholders to achieve stability in the production environment.
  • Leverage your strong written and verbal presentation skills including creating of documentation in Confluence runbooks.
  • Responsibilities include rotational weekend release work + checks.
    • What do you need to succeed? Must Have
  • 3-5 years' working in a production support capacity at a Capital Markets organization preferred.
  • Proven experience with the principles of ITIL Incident Management, Problem Management and Change Management
  • Experience with RHEL Unix / Linux / Windows environments and basic scripting (Bash, Python, PowerShell & batch)
  • Experience with MS SQL / Sybase or another equivalent relational database. Ability to write on the fly DB statements.
  • Experience with BMC Control M preferred, Autosys, Tidal or other batch scheduling platforms acceptable
  • Disciplined approach to document all processes, issues and user stories in Confluence and Jira
    • Nice to Have
  • Experience with BI tools like Tableau, Qlikview
  • Experience building proactive application monitoring across all environments via ITRS Geneos, AppDynamics, Dynatrace
  • Experience with CI/CD pipeline automation (GitHub, Nexus, RLM, Ansible, Elastic, Logstash, Kibana, Jenkins and more)
  • Hands on exposure to: MemSQL, Ignite, Java Spring, AWS, S3, MongoDB, Datalake, Docker, Kubernetes and more
    • What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
    • #LI-Hybrid#LI-POST#TECHPJROAR Job Skills Applications Support, Capacity Management, Computer Operations, Customer Service, DevOps, Disaster Recovery (DR), Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Production Support, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems Software, Technical Support Additional Job Details

    Address:

    90 WESTERN PKY:BEDFORD

    City:

    BEDFORD

    Country:

    Canada

    Work hours/week:

    37.5

    Employment Type:

    Full time

    Platform:

    Capital Markets

    Job Type:

    Regular

    Pay Type:

    Salaried

    Posted Date:

    Application Deadline:

    I nclusion and Equal Opportunity Employment

    At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
    ​​​​​​​
    We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

    Join our Talent Community

    Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

    Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at

  • Nova Scotia Health Authority

    Decision Support Analyst

    2 days ago

    Nova Scotia Health Authority Halifax, Canada

    **Req ID**:152459** · **Company: Nova Scotia Health** · **Location**:Provincial** Zone, **Halifax Infirmary Robie Street Entrance - QEII** · **Department**:PPA Mgr Decision Support & Analytics** · **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **6** position(s) ...

  • Nova Scotia Health Authority

    Decision Support Analyst

    5 days ago

    Nova Scotia Health Authority Halifax, Canada

    **Req ID**:179780** · **Company: Nova Scotia Health** · **Location**:Eastern** Zone, **St. Martha's Regional Hospital** · **Department**:PPA Clinical Analytics CNS** · **Type of Employment**:Temporary** **Hourly FT long-assignment** (**100%** FTE) x **1** position(s)** · **Status ...

  • Jazz Aviation LP

    Operations Support Analyst

    3 days ago

    Jazz Aviation LP Halifax, Canada

    **Operations Support Analyst** · ** Aug 11, 2023 · **Primary Location***: CA-NS-Halifax · **Schedule***: Full-time · **Job Type***: Permanent · **Number of Openings***: 1 · **Purpose of Position**: · **Key Responsibilities**: · - Monitor, manage and maintain Operational and Busin ...

  • Province of Nova Scotia

    Platform Support Analyst

    3 days ago

    Province of Nova Scotia Halifax, Canada

    **Salary**:$1, $2,852.85 Bi-Weekly / $41, $74,174.10 Annually (PR 1 - PR 11) · **Position Type**: Full-Time Permanent (35 hours a week) · **Benefits**: Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension · **Location**: Halifax · **Department* ...

  • Nova Scotia Health Authority

    Workforce System Support Analyst

    1 day ago

    Nova Scotia Health Authority Halifax, Canada

    **Req ID**:176586** · **Company: Nova Scotia Health** · **Location**:Provincial** Zone, **Bethune Building - QEII** · **Department**:PS Strat Time Reporting** · **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)** · **Status**:Management/Non Union ...

  • Royal Bank of Canada

    Operations Analyst Production Support

    2 days ago

    Royal Bank of Canada Halifax, Canada

    **Come Work with Us** · At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. · Whether you're helping clients find new opportunities, developing new tech ...

  • Nova Scotia Pension Services Corporation

    Technical Support Analyst Tsa-0123r-cb

    17 hours ago

    Nova Scotia Pension Services Corporation Halifax, Canada

    Reporting to the Director, Technology & Infrastructure Services, the Technical Support Analyst (TSA) provides customer focused tier 1 and 2 technical support services in areas related to installation, configuration, troubleshooting, maintenance and testing of computer hardware an ...

  • Interface Recruitment UK

    Analyste de Support/Support Analyst

    5 days ago

    Interface Recruitment UK Halifax, NS, Canada

    Bachelor's Degree with at least a 2.Home or Hybrid Working (1 day per week in office) / 26 Days Holidays + 1 / Bupa · Pension - Free Parking when at site · Globally scaled and award winning company with a passion for delivering results for the NHS and the general Healthcare sec ...

  • Nova Scotia Community College

    Analyste support comptable

    1 week ago

    Nova Scotia Community College Halifax, NS, Canada

    Operational Support · Student Account Analyst (CS4) · Education · IT Campus · Halifax, Nova Scotia · Department of Finance · Term Full Time Position : The minimum educational qualification for this position is a College Diploma. · You have a minimum of 3 years of recent and ...

  • Nova Scotia Health Authority

    Decision Support Analyst

    16 hours ago

    Nova Scotia Health Authority Halifax, Canada Full time

    About the Opportunity · Reporting to the Manager, Clinical Analytics and through the Manager to the Director, Analytics, the Decision Support Analyst has the primary responsibility to Nova Scotia Health of supporting the mission, vision and strategic directions of the organizatio ...

  • Nova Scotia Health Authority

    Decision Support Analyst

    1 day ago

    Nova Scotia Health Authority Halifax, Canada Full time

    Req ID: 179780 · Company: Nova Scotia Health · Location: Flexible within the Province · Department: PPA Clinical Analytics CNS · Type of Employment: Temporary Hourly FT long-assignment (100% FTE) x 1 position(s) · Status: Management/Non Union Position · Posting Closing Date: 21-M ...

  • RBC - Royal Bank

    Client Technology Support Analyst

    12 hours ago

    RBC - Royal Bank Halifax, Canada Full time

    Job Summary · Job Description · The Production & Risk Service group is looking for a Client Technology support analyst to help support and drive the operations of a group of complex Client Technology applications. This is an exciting opportunity to join a rapidly growing team sup ...

  • Royal Bank of Canada

    Client Technology Support Analyst

    1 day ago

    Royal Bank of Canada HALIFAX, Canada Full time

    Job Summary · Job Description · The Production & Risk Service group is looking for a Client Technology support analyst to help support and drive the operations of a group of complex Client Technology applications. This is an exciting opportunity to join a rapidly growing team sup ...

  • CGI

    Intermediate Application Support Analyst

    1 day ago

    CGI Halifax Regional Municipality, Canada Full time

    Position Description: · We offer the opportunity to work with Canada's largest Information Technology Outsourcing and Management Consulting Company with a true global presence in a fast-paced and energetic atmosphere where your personal and professional growth is accelerated by ...

  • RBC - Royal Bank

    Senior Analyst, Syndication and Trade Support

    4 weeks ago

    RBC - Royal Bank Halifax, Canada Full time

    Job Summary · The Analyst will provide Trade Support to RBCCM and RBCWM Municipal trading desks, acting as a liaison between RBCCM / WM trading desks and other trading/sales/operations personnel within RBC and outside dealer firms to ensure timely, accurate execution of daily tra ...

  • MOBIA Technology Innovations

    Analyste, Bureau de Services

    1 day ago

    MOBIA Technology Innovations Halifax, Canada

    Dartmouth ou Moncton · MOBIA Technology Innovations est une société d'intégration de systèmes qui comptent plusieurs unités commerciales: Services à large bande et sans fil, services gérés, solutions d'infrastructure, cyber-sécurité et services de transformation numérique. MOBIA ...

  • Nova Scotia Liquor Corporation (NSLC)

    23047 -data Integrity and Reporting Analyst - for

    17 hours ago

    Nova Scotia Liquor Corporation (NSLC) Halifax, Canada

    The **Data Integrity and Reporting Analyst** provides key support to operational data and reporting activities related to the performance of functions used in creating business data and ensuring data meets business needs, regulatory requirements, and supports operational continui ...

  • Province of Nova Scotia

    Business Analyst

    5 days ago

    Province of Nova Scotia Halifax, Canada

    **Department**:Cyber Security & Digital Solutions · **Location**:HALIFAX · **Type of Employment**:Permanent · **Union Status**:NSGEU - NSPG · **Closing Date**:22-Apr-24 (Applications are accepted until 11:59 PM Atlantic Time) · **Who We Are**: · Welcome to the Department of Cyber ...

  • Invest Nova Scotia

    Investment Analyst

    5 days ago

    Invest Nova Scotia Halifax, Canada

    Invest Nova Scotia is Nova Scotia's business development agency that works to promote economic growth and community economic development in the province by enabling business, innovation, sustainability and entrepreneurship. We are Nova Scotians supporting businesses small and lar ...

  • Government of Nova Scotia

    Business Analyst

    4 days ago

    Government of Nova Scotia Halifax, Canada

    **Competition #**: 42210 · **Department**: Cyber Security & Digital Solutions · **Location**: HALIFAX · **Type of Employment**: Permanent · **Union Status**: NSGEU - NSPG · **Closing Date**: 22-Apr-24 (Applications are accepted until 11:59 PM Atlantic Time) · Who We Are · Welcome ...