Executive Business Operations Manager - Toronto, ON, Canada - CrowdRiff

Description

What's CrowdRiff?

Good visuals are appealing to the eye, but great visuals tell stories that reignite your desire to discover, spark your creative imagination and even influence what we buy, eat, and do. That's why CrowdRiff exists: to empower destination marketers to showcase their unique destinations through powerful visual storytelling solutions.

CrowdRiff is built around the idea of pushing the boundaries of exploration; and our dedication to finding experiences that feel more authentic and undiscovered make us who we are. We like to think of ourselves as modern-day explorers, who believe in taking action now and thrive in an open, challenging, and encouraging environment.

Our team is a quirky and diverse crew that has one thing in common: our love for great visuals. Picture this. You will contribute to amplifying unique travel experiences like scuba diving in Tahiti , exploring Napa's wine country, bungee jumping in Queenstown and much more while having access to some of our amazing travel perks that allow you to immerse yourselves in local communities and culture.

At CrowdRiff, you have the freedom, autonomy, and resources to set the course of your own future along with an incredible crew. We understand that to feel empowered and to keep forging new paths professionally and personally, we need to pull out all the stops. That's why we take a proactive approach and set not only professional but also personal goals for all CrowdRiffers. To make this possible, we offer opportunities related to training, tuition, conferences, workshops, or anything else that will help you achieve your goals under our 'DevDollars' program.

Every day, we work across departments, time zones, and even oceans to reach our goals and delight our customers - all while being remote. If you are looking to make travel an incredible experience today, and for future generations, and are passionate about visuals & tech, you're just our type.

Your Role: Executive Business Operations Manager

This is a strategic role, working in lock step with the CEO to ensure the efficient operation of the CEO's work and deliverables. This role is a multiplier and acts as an extension of the CEO facilitating CEO operations and projects and creating connection between the CEO's priorities and those of the broader executive team and even the company.

• Provide sophisticated calendar management for the CEO
• Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements
• Act as a liaison and provide support to the Board of Directors. Arrange and handle all logistics for Board meetings and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials; and record meeting minutes as necessary
• Complete a broad variety of administrative tasks that facilitate the CEO's ability to effectively lead the organization, including: assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; making travel arrangements; and completing expense and mileage reports
• Act as support on all matters pertaining to the CEO, including those of a highly confidential or critical nature. Prioritize and determine appropriate course of action, referral, or response, exercising judgment to reflect CEO's style and organization policy
• Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer," having a sense for the issues taking place in the environment and keeping the CEO updated. Anticipate the CEO's needs in advance of meetings, conferences, etc.
• Management, set up and support for Town Hall and All Hands meetings, coordinating slide decks and information and ensuring smooth delivery of information and transparency of communication
• Maintain open communications with the executive team; coordinate all Executive Team meetings and retreats and assist with staff meetings, working with the Executive Team to coordinate the CEO's outreach activities
• Follow up on contacts made by the CEO to cultivate ongoing relationships
• Take on special projects as requested by the CEO or in support of the executive team
• Drafts documents or conducts research to further CEO's work in program and or development

• Excellent organizational skills; flexible and able to multitask, with demonstrated resourcefulness in setting priorities
• Strong verbal and written communication skills; ability to effectively present and execute on innovative ideas. Ability to write reports, create presentations and business correspondence. Outstanding grammar and proofreading skills
• Ability to effectively present information and respond to high level inquiries from clients, team members and others
• Strong sense of accountability, integrity and inclusivity
• Highly technically savvy with an interest and passion for new technical tools and applications; expert in GSuite, Notion
• Excellent analytical skills; ability to quickly aggregate and analyze information
• Ability to take initiative, act independently and direct one's own work
• Ability to work collaboratively and build effective relationships
• Able to handle stressful situations with measured calmness and decisiveness
• Guided by exceptional common sense, maturity, discretion and the ability to maintain confidentiality

Why CrowdRiff?

At CrowdRiff, we don't just believe in wow-ing our customers, but also our employees. That's why, in addition to your competitive salary and medical/dental/vision plan, we offer perks like:

Well-being & growth:

Parental leave

Extended learning and development opportunities through our DevDollars program

Equity incentives

Flexibility at work:

Feel-good Fridays with every other Friday off in summer

No-meeting Fridays year-round

Work from home allowance + Flexible work hours

Regular team socials & team events

Travel:

Up to 8 weeks of vacation

Up to $3000 towards your next trip

Access to a personal travel concierge

Want to hear more? Visit our website and learn more about our team.

Upon request, CrowdRiff will provide job applicants with any accommodations they may require for the interview process, candidate assessments, and all other applicable steps within the recruitment and selection process. When requested, CrowdRiff will consult with the applicant to provide suitable accommodations.

CrowdRiff is proud to be a diverse and equal opportunity employer and as such does not discriminate on the basis of race, colour, religion, sex, national origins, age, sexual orientation, disability or any other characteristic protected by applicable laws. Selection decisions are solely based on job-related factors.