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    Account Manager, Media Partnerships - Toronto, ON, Canada - AIR MILES Reward Program

    AIR MILES Reward Program
    AIR MILES Reward Program Toronto, ON, Canada

    3 weeks ago

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    Description


    The AIR MILES Reward Program is one of Canada's most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households.

    AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country.

    AIR MILES is a wholly-owned subsidiary of the Bank of Montreal (BMO). BMO is Canada's oldest bank and the 8th largest in North America with more than 12 million customers globally.


    Overview:


    AIR MILES is growing and changing the loyalty landscape in Canada Over the past couple of years, we have onboarded dozens of new brands, expanded our Card-Linked Offer platform, enabled Miles-earning through receipt-scan, launched a new Retail Media Network (AMP Media), and much more To continue to drive growth of the AIR MILES Reward Program, the Strategic Partnerships team is charged with creating new partnership models and leading the full sales cycle for new Partners and the evolution and growth of existing Partners.

    The Account Manager, Tier 1 and Agency Partnerships plays a pivotal role in the growth of our in-house Media Network (MN), AMP Media.

    This new service is a top strategic priority for the AIR MILES Reward Program, already demonstrating value to participating Partners and poised for scalable growth over the next 3 years.

    We're looking for a hungry relationship owner to foster and expand relationships with Tier 1 Advertisers and advertising agencies within the advertising and media industry.

    This individual will be responsible for driving growth, managing key accounts, and collaborating closely with internal teams to deliver exceptional service and value to our advertising Partners.

    Successful candidates will bring a strong functional skill base, a track record of delivering results, and good interpersonal and organizational skill sets.


    Responsibilities:
    Relationship Management and Growth Develop and maintain strong relationships with Tier 1 Advertisers and advertising agencies.
    Identify growth opportunities and develop strategies to maximize revenue and partnership value.
    Collaborate with the Senior Manager, Media Sales to refine and execute a comprehensive growth strategy for each key account.

    Forecast and track key account metrics and proactively identify growth opportunitiesUpdate job knowledge through educational opportunities; professional publications; maintaining personal networks; participating in professional organizations, etcClient Success and SatisfactionServe as the primary point of contact for Tier 1 Advertisers and agenciesSupport assigned accounts through email, phone, online presentations, screen-share and in person meetingsKeep current AMP Media accounts satisfied and deliver exceptional client service on a day-to-day basisCollaborate with internal teams to deliver exceptional service, resolve issues, and drive partner satisfaction.

    Sales and Revenue GenerationManage a portfolio of Tier 1 Advertisers and agency accounts, ensuring revenue targets are achieved.
    Lead brand-level selling activities, including pitching key value propositions and tailored solutions.

    Lead opportunities through various stages of the sales pipeline, including pitch meetings, negotiations, and upsell opportunitiesEffectively communicate the benefits of our offerings and negotiate contracts to drive revenue growth.

    Achieve agreed upon sales (revenue/billings) targets and outcomes within defined scheduleCoordinate sales effort with team members and other departmentsAnalyze the assigned territory/market's potential, track sales, and develop status reportsProvide summarized reports on Digital Media market needs, problems, interests, competitive activities, and potential for new products and servicesKeep abreast of best practices and promotional trendsLiaise with the Partner Onboarding team to ensure a smooth partner launchQualifications:5+ years of experience in account management or business development within the advertising and media industryWork experience in Sales and Account ManagementKnowledge of the advertising and media industry, including digital advertising trends and technologiesTrack record of driving revenue growth and building successful partnershipsAbility to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-levelExperience with BRM, CRM and Sales Intelligence platforms (i.e.

    , Salesforce, ZoomInfo) along with ability to build productive business professional relationshipsMotivated and target driven with a proven track record in salesSelling, negotiation, presentation, and communication skillsTime management and organizational skillsManagement skills and openness to feedbackDelivering client-focused solutions to customer needsAbility to juggle multiple account management projects at a time
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