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    Sr. Manager – Gateway Operations - Hamilton, Canada - DHL Express

    DHL Express
    DHL Express Hamilton, Canada

    2 weeks ago

    Default job background
    Transportation / Logistics
    Description

    What makes DHL great? Our People We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

    DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

    Start YOUR career with DHL today...

    DHL Express has an opening for a Sr. Manager – Gateway Operations in our Hamilton, ON. The Operations Manager arranges the movement of freight by various transportation methods, including Air, Ocean, and Ground, on behalf of exporters and importers for DHL's import, export, trans-border and domestic product lines. The Manager serves as the single point of coordination (i.e. 'middleman') between customers, customs brokers, and shipping carriers.

    How will you contribute to the success of DHL?

    • Expedites the daily activities of all operational functions ensuring client satisfaction is successfully achieved and company policies adhered to with the goal of maximizing profitability for the company
    • Identifies markets to be grown or maintained and develops appropriate business strategies
    • Responsible for development and implementation of special projects
    • Ensures compliance with preferred carriers is maintained
    • Ensures quality system is implemented and maintained within area of responsibility
    • Negotiates, prepares and issues most favorable buying rate quotations internally and externally with shipping carriers
    • Responsible for the accuracy of invoices, bills of lading, shipping statements, foreign currency conversions, and the achievement of key performance indicators
    • Assists in annual budget preparation for area of responsibility
    • Provides technical product assistance to staff
    • Advises staff of changes to company policies and goals
    • Supervises two or more staff; responsible for hiring, coaching, training, and developing subordinate staff
    • Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures and performance management processes

    Qualifications

    Do you have what it takes?

    • Has extensive depth of expertise and knowledge in specialized functions or business areas
    • A thorough understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered
    • Develops advanced concepts, techniques, and standards
    • Develops new applications based on professional principles and theories
    • Viewed as expert in functional or business area within DHL
    • Deals with cross-cultural tactical issues
    • Develop relations with CBSA and other compliance stakeholders
    • Monitor and action any non compliance with utmost importance
    • Monitor operations cost and optimize productivity and other costs
    • Relation & meetings with union
    • Engagement and motivated people
    • Typically requires BS/BA and 6-8 years' experience in related field, including at least 2 years of supervisory experience
    • Professional certification required in some areas

    Thank you for your application. Those selected for an interview will be contacted.

    All applicants are required to pass interviews and a criminal background check in order to qualify for the position.

    We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.

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