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Ottawa

    House Manager - Ottawa, ON, Canada - Och Lco

    Och Lco
    Och Lco Ottawa, ON, Canada

    1 week ago

    Default job background
    Full time
    Description
    Ottawa Community Housing Corporation (OCHC) is the largest community housing provider in Ottawa and the second largest in Ontario. We are a non-profit organization providing social and affordable housing to more than 32,000 tenants within various communities.

    We aim to be a leader at providing safe and affordable homes to tenants in our communities in the City of Ottawa.

    OCHC has been recognized as one of the National Capital Region's Top Employers for six years in a row due to its innovative and proactive programs on diversity, equity, and inclusion, employee health & wellness and corporate culture.

    OCHC is committed to creating equal opportunities for all employees and celebrates the diversity of its workplace as it mirrors the diverse communities within our beautiful city.

    By working together, we foster the growth of our team as well as the communities we serve.
    As an employee of the OCHC you will receive a competitive compensation package that will include C ompetitive Salary , Flexible Work Options, Pension Plan, Comprehensive Health, M ental H ealth, Dental Plan and many other Customizable Benefits for you and your family

    OCHC is looking for a detail-oriented Housing Administrator to provide a positive experience for our tenants including office reception services, rent reviews, transfer requests, and tenant debt matters .

    Reporting to the Manager, Tenancy Administration in addition to th ese duties, the Housing Administrator will also update and maintain all records for assigned OCH C properties.

    Be the f irst point of contact at the OCH Office for tenant services
    Respond, de-escalate, and resolve concerns from tenants and the public in person, over the phone, and in writing
    Update intercom and fire safety lists for identified buildings
    Understand, interpret, and apply appropriate legislation and OCHC policies
    Using cr eative and problem-solving skills to help our tenants and the organization
    A learning environment to help you expand and enhance both your technical and soft skills
    Ability to overcome challenges in communication, including language or comprehension barriers
    Knowledge of Excel, PowerPoint, Word, Outlook , and other standard corporate software
    Completion of training related to rent-geared-to-income administration is preferred
    Oral fluency, reading, and writing abilities in both English and French is required
    Ability to speak additional languages commonly used by OCHC tenants is an asset
    This is a n on-site , full-time position . ( OCH is committed to providing accommodations for people with disabilities.
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