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    Customer Service Representative - Mississauga, Canada - AppleOne

    AppleOne
    AppleOne Mississauga, Canada

    2 weeks ago

    Default job background
    Description

    The Customer Service Representative (Biomed) is responsible for the coordination of equipment and waste pickups from patients and clients, equipment inventory control, and equipment maintenance.

    The Biomed Customer Service Representative must meet the equipment distribution and waste pickup requirements, while working within established inventory and distribution protocols to ensure that patients receive the highest quality of service in either official language.



    QUALIFICATIONS

    • A minimum of a college diploma in a relatable discipline.
    • A minimum of 1 year customer service experience, preferably in a medical environment.
    • Knowledge of logistics and inventory/distribution processes.
    • Excellent organizational skills with the ability to work independently and manage priorities under pressure.

    SKILLS

    • Excellent communication skills (written and verbal)
    • Excellent customer service skills and the ability to collaborate with all levels both inside and outside the organization
    • Strong computer skills in MS Office, reporting and well-developed keyboarding skills
    • Self-motivated and able to work with minimal supervision
    • Strong attention to detail with the ability to multi-task and handle fluctuating workloads
    • Excellent organizational and problem-solving skills
    • Excellent continuous improvement skills
    • Proven ability to adhere to standards & procedures and maintain confidentiality
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