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    Customer Service Representative - Mississauga, Canada - CB Canada

    CB Canada
    CB Canada Mississauga, Canada

    4 weeks ago

    Cb Canada background
    Description
    Ref ID:

    Classification: Customer Service Representative

    Compensation: $21.85 to $23.00 hourly

    This Customer Service Representative position via Robert Half is perfect for someone who likes the idea of working in a dynamic, rapidly changing call center. If you are articulate and highly-skilled, you might be the Customer Service Representative we are looking for to build solid customer relationships. This Customer Service Representative opportunity is located in Mississauga, Ontario, and is a long-term contract / temporary engagement.

    This is a HYBRID role

    Key responsibilities

    Receive and send written business correspondence

    Manage and place incoming telephone calls

    By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

    Give exceptional customer service in a timely fashion

    Job Requirements:
    - Excellent written, verbal and social communication skills highly desired

    - Strong problem solving and analytical skills

    - Basic knowledge in computer software programs and office equipment

    - Solid understanding of CRM

    - Command of CRM

    - Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

    - Hands-on knowledge of MS Office Suite

    - Customer service and office administrative skills

    - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT, Illustrator, Highrise, and Insightly

    - Ability to interact effectively with internal and external partners and clients/customers

    - 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

    - Upbeat, positive attitude and an approach to work rooted in professionalism

    If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today

    Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

    Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. ">Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

    Questions? Call your local office at All applicants applying for Canadian job openings must be authorized to work in Canada.

    2022 Robert Half. Québec permit number AP By clicking "Apply Now," you're agreeing to ">Robert Half's Terms of Use.

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