- Ensures that operational requirements are met by supervising, coordinating, and scheduling the activities of trades people who repair and maintain Komatsu, Bomag and other OEM equipment.
- Coordinate and assist outside vendors in performing miscellaneous tasks that are required in the field and ensuring they have proper orientation, qualifications, and site access.
- Prepares and reviews SMS and Komatsu technical reports.
- Monitors and evaluates the quality of work by performing follow up calls with the customer.
- Prepare and process warranty work orders as per the manufactures policy and procedure manual guidelines.
- Supplies job quotations when required using the eXtend.
- Maintain a safe and clean working environment by developing and enforcing procedures, rules, and regulations.
- Ensure all trades people are exercising safe procedures and that trade practices and regulations are followed.
- Reviews work schedules to ensure manpower is allocated correctly.
- Monitor the fleet of service trucks to ensure they are operating under the guidelines of the Federal Hours of Service Legislation.
- Monitor fleet repairs and costs and report any unusual expenses to the Service Manager.
- Resolve service problems by asking questions and clarifying the customer's concerns; determining the cause of the problem; explaining the best solution; making the correction or adjustment; and following up to ensure resolution.
- Provide mobile repair service to customers and prioritize workload as it develops to reduce down time of equipment.
- Administration of all Work Orders in the appropriate time times.
- Ensure all Hazard Identification (SAT) cards are reviewed and signed-off.
- Reviews and signs-off timecards.
- Perform Pre-Job Assessments with technicians to ensure they understand expectations.
- Supervisory experience in an industrial environment is a requirement.
- Several years' experience as a Heavy Equipment Technician.
- Ability to oversee and coordinate a crew of field technicians.
- Must be an organized individual, self-motivated and a self-starter.
- Good computer skills with familiarity with MS Office.
- Also requires knowledge of OH&S acts and regulations and equipment inspection requirements.
- Reference Check
- Drug and Alcohol Check
- Drivers Abstract
-
Field Service Technician
1 week ago
MBI I.T. Services Winnipeg, CanadaWe are currently hiring for a contract I.T Field Service Technician job in · **Duration**: 3 MONTHS (possibility of an extension). · **I.T. Field Service Technician job responsibilities**: · - Maintains, troubleshoots, and repairs computer systems, hardware and computer periphera ...
-
Field Service Technician
5 days ago
Burman and Fellows Group Winnipeg, Canada**FIELD SERVICE TECHNICIAN** · **Role**: Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada, by performing connectivity and hardware troubleshooting and repair in a positive and professional manner · **Responsibil ...
-
Field Service Representative
4 days ago
Shermco Industries Winnipeg, Canada**About Shermco** · - Since 1974, Shermco has become North America's largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Group ...
-
Field Service Technician
2 weeks ago
Vermeer Canada Inc. Winnipeg, Canada: · We are looking for a result's driven Field Service Technician, passionate about providing an exceptional customer experience. If you enjoy operating a field service truck, trouble shooting and maintaining various types of Vermeer and other HD equipment and possess the ability ...
-
Field Service Technician
6 days ago
Burman and Fellows Group Winnipeg, Canada**FIELD SERVICE TECHNICIAN** · **Role**: Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada,by performing connectivity and hardware troubleshooting and repair in a positive and professional manner · **Responsibili ...
-
Field Services Supervisor
2 weeks ago
AECOM Winnipeg, CanadaCompany Description · At AECOM, we're delivering a better world. · We believe infrastructure creates opportunity for everyone. Whether it's improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communiti ...
-
Field Service Technician
4 days ago
Kodak Winnipeg, CanadaThe Field Service Rep (Winnipeg MB) is responsible for the installation of hardware, software and networking products and configurations at customer sites, as well as for the diagnosing and optimizing of product performance. Ensures customer satisfaction by advising customers on ...
-
Field Service Worker
2 weeks ago
City of Winnipeg Winnipeg, CanadaUnder the direction of the Collection Services Senior Inspector, the Field Service Worker is responsible for the delivery, repair and maintenance of carts for the provision of Solid Waste Services, the maintenance of cart storage areas, assigned vehicles and any assigned yards. T ...
-
Supervisor, Field Service
6 days ago
SMS Equipment Inc. Winnipeg, CanadaAt **SMS Equipment, **our **Field Supervisor **is responsible for the safe, efficient and economical operation of the Branch field department and related activities. The **Field Supervisor **position oversees a fleet of mobile service units that maintains and repairs all Komatsu ...
-
Field Services Supervisor
1 week ago
AECOM Winnipeg, CanadaCompany Description · **At AECOM, we're delivering a better world.** · We believe infrastructure creates opportunity for everyone. Whether it's improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and commu ...
-
Field Service Technician
1 day ago
East Penn Canada Winnipeg, Canada**JOIN A PASSIONATE TEAM AS A FIELD SERVICE TECHNICIAN** · Our people are the heart of our company. We are looking for motivated individuals who have what it takes to power an industry leader. If you take pride in your work, are service-oriented, and understand the value of innov ...
-
Field Service Representative
2 weeks ago
Hitachi Energy Winnipeg, Canada**General Information**: · From rapid response and performance improvement to operational efficiency and life-cycle management, Service is one of our fastest-growing areas. · - Hitachi Energy, High Voltage Service_ · You will be the provider of technical support for High Voltage ...
-
Field Service Technician
1 day ago
Manitoba Possible. Winnipeg, Canada**We are** · Manitoba Possible. We believe an inclusive and accessible society is possible. That is why we work together to eliminate barriers to full and equal participation. Manitoba Possible provides programs and services throughout the province. The way we do that is by worki ...
-
Field Service Representative
2 weeks ago
StandardAero Winnipeg, Canada**Job responsibilities include the following**: · **Job Planning** · - Preparing for field service trip, booking flights and hotels · - Gathering / ordering parts as required for job and shipping to job site · - Shipping tools to job site · **Traveling** · - Fly and/or drive to n ...
-
IT Field Service Technician
1 week ago
Progression3 Winnipeg, CanadaProgression3 is in search of an IT Field Service Technician in Winnipeg. · **Responsibilities**: · - Provide dedicated on-site support which includes Break & Fix on PC, Laptops and printers (laser and multifunction). · - Supports and maintains user account information including r ...
-
Field Service Technician
1 week ago
Xerox Winnipeg, CanadaPress space or enter keys to toggle section visibility · - City- Winnipeg- State/Province- Manitoba- Country- Canada- Department- Technical Customer Services- Date- Friday, April 14, 2023- Working time- Full-time- Ref# Job Level- Individual Contributor- Job Type- Experienced- Job ...
-
Field Service Representative
2 weeks ago
Smartrend Manufacturing Group Winnipeg, Canada**FIELD SERVICE REPRESENTATIVE** · **ABOUT US**: · - how and patent protection. · **SUMMARY**: · We are looking to hire a _**Field Service Representative**_ who is outgoing, dedicated, and enjoys providing top-notch customer service. As the _**Field Service Representative**_, you ...
-
Field Service Technician
1 week ago
East Penn Canada Winnipeg, Canada**JOIN A PASSIONATE TEAM AS A FIELD SERVICE TECHNICIAN II** · Our people are the heart of our company. We are looking for motivated individuals who have what it takes to power an industry leader. If you take pride in your work, are service-oriented, and understand the value of in ...
-
Field Service Technician
1 week ago
Premier Tech Winnipeg, CanadaAmong the responsibilities, a **service technician — automated systems** will provide service to customers by travelling directly to the field and perform maintenance and upgrades on new and existing industrial automation and packaging equipment. They will support customers in ac ...
-
Field Service Technician
1 week ago
Vidir Winnipeg, Canada**Vidir Solutions Inc., Elevating Careers and Community** · "We rise by lifting others" - Robert Ingersol · What makes a Vidir Hero? Someone who serves others, acts with integrity, keeps others safe, and uses their powers to elevate others. Our team at Vidir is made up of individ ...
Supervisor, Field Service - Winnipeg, Canada - SMS Equipment Inc.
Description
At SMS Equipment, our Field Supervisor is responsible for the safe, efficient and economical operation of the Branch field department and related activities. The Field Supervisor position oversees a fleet of mobile service units that maintains and repairs all Komatsu and other OEM equipment as well as guiding, supervising and providing trades people with ongoing support in repair procedures and techniques. This position is in Winnipeg, MB.
The shift rotation for this position is 5x2.
The salary range for this position is $97,000 - $100,000.
Responsibilities include but are not limited to:
Qualifications:
The successful candidate will possess a Journeyperson certification as a Heavy Equipment Technician as well as a thorough knowledge of maintenance and repair of construction and mining equipment. Additional requirements include:
This position is required to regularly work at our customers' location. Below are the current requirements from our customers that all candidates need to be able to complete to gain access to their worksite:
At SMS Equipment, safety is one of our values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices, when completing all tasks.
Applications will be received until a suitable candidate has been hired.
We thank all applicants for their interest, however only those selected for interview will be contacted.
SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.