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    Information Technology Operations Manager - Toronto, Canada - Snappyhires

    Snappyhires
    Snappyhires Toronto, Canada

    3 weeks ago

    Default job background
    Human Resources
    Description

    Responsibilities

    Maintain facility's IT environment to ensure business continuity and progression

    Prepare relevant and concise written status update reports within established timeframe for IT team

    leads

    Liaison between the site clients/stakeholders and the rest of the IT team and their leads

    Install, configure, and deploy software/hardware

    Establish vendor relations and perform purchasing comparisons for goods and services

    Collaboration to perform maintenance activities such as upgrades, system patching, and backups

    Act as a link between end-users and higher tier advanced support as needed

    Coordinate with manufacturers, vendors, and service providers to ensure best possible outcome based

    on economics, schedule, and solution provided terms

    Ensure established policies and procedures are followed and adhered to while communicating

    anomalies accordingly

    Provide input and guidance towards the implementation of IT solutions

    Maintain accurate licensing, inventory, and maintenance contracts manner

    Guide and mentor junior team members

    Communicate clearly with both technical and non-technical team members

    Accept accountability and scheduling of tasks assigned

    Willing and able to accept and provide objective based criticism

    Observant and willing to express and adopt new ideas

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