- Competitive Hourly Wage ($18-$20) + Quarterly Bonus.
- Comprehensive Benefits Package including: Medical, Dental, Vision, and Orthodontic Coverage for employees and their families.
- Educational Reimbursement Program.
- Paid Vacation Days.
- Real Career Growth Opportunities. Key Responsibilities:
- Greet every patient was kindness, enthusiasm and interest ensuring that everyone feels welcome
- Communicate with the patients and guardians regarding their appointments. Provide answers pertaining to their orthodontic treatment, appointments, and office policies.
- Answer all incoming calls and make detailed notes regarding important conversations with patients and their responsible parties.
- Check voice messages, emails, mail, and pigeon chat regularly.
- Complete 'New Patient Phone Slips' when booking new patients for consultations.
- Gather insurance information and complete the insurance checklist.
- Book and organize patient appointments.
- Scan all information into the patient charts.
- Use external software programs or call to confirm patient appointments.
- Act as a liaison between the doctor and the patient.
- Act as a liaison between the doctor and any other dental specialist or general practitioners.
- Compose letters and other documents for communication as requested and required.
- Enter initial contracts for patients.
- Collect and process payments.
- Manage recurrent payments, post day sheet, and prepare daily deposit.
- Close the day and email corresponding documents to the Accounting lead.
- Print practice reports as needed.
- Print no show report and reschedule appointments.
- Anticipate problems in the schedule and work with the Scheduling Lead or Manager to correct issues.
- Ensure the patient lounge is always tidy.
- Ensure the coffee station is clean and fully stocked.
- Advise Lead or Manager if office stock is required.
- Implement and maximize practice promotions – Advise and inform patients of current contests and other marketing objectives.
- Introduce Smile Rewards to patients and allot points as needed.
- Work cohesively with fellow team members to provide an atmosphere of trust, mutual respect, and cooperation.
- Complete monthly tracking sheets and checklists.
- Perform any other tasks delegated or assigned by the office Lead or Manager. Requirements:
- Dental Office experience is an asset.
- Must have customer Service experience.
- Computer proficiency and the ability to learn new programs to include Microsoft Office Suite.
- Excellent interpersonal and communication skills; written and verbal, an ability to make patients feel comfortable and at ease.
- Great time management and organizational skills. Coverage for Maternity leave (12 months) We are an equal opportunity employer, dedicated to creating a diverse and inclusive culture. Everyone who applies will be considered, but only those selected for an interview will be contacted.
-
Customer Service Coordinator
2 days ago
The Federal Bridge Corporation Limited Point Edward, CanadaThe Federal Bridge Corporation Limited (FBCL) is a Crown corporation responsible for overseeing the Canadian federal interests in four international bridge crossings between Canada and the United States. Its mandate is to provide the highest level of stewardship so that the inter ...
-
Patient Services Coordinator
4 days ago
docbraces Charlottetown, PE, Canada Temporarydocbraces Charlottetown has an exciting full-time opportunity We are looking for a talented Patient Service Coordinator to join our team. Canadian Orthodontic Partners provides support services to our national network of community-based clinics in delivering personalized Orthodon ...
-
Assistant Manager
2 days ago
University of Prince Edward Island Charlottetown, CanadaAncillary Services at UPEI is committed to offering a work environment that is dedicated to customer service through a team approach. Developing a strong residence program, conference operation and to fulfilling the mission of building a safe and supportive living and learning en ...
-
Assistant Manager
2 days ago
University of Prince Edward Island Charlottetown, CanadaAncillary Services at UPEI is committed to offering a work environment that is dedicated to customer service through a team approach. Developing a strong residence program, conference operation and to fulfilling the mission of building a safe and supportive living and learning en ...
-
Public Safety Communication Officer
14 hours ago
Health Services NB Charlottetown, CanadaPosition Type: · Permanent · Closing date: · MEDACOM Atlantic is a subsidiary of Medavie Health Services, and operates as Prince Edward Island's Primary Public Safety Answering Point (PSAP); answering all 911 calls for the province. MEDACOM Atlantic provides emergency and non-eme ...
-
Office Coordinator
3 days ago
Red Sands Properties Inc. Charlottetown, Canada**Position**: Office Coordinator · **Start Date**: Flexible, with a target no later than November 1 · **Work Location**:Front desk at 69 Belvedere Avenue, Charlottetown · **Work Hours**: 8am-4pm, Monday to Friday, totaling 40 hours weekly · **Benefits**: Comprehensive employee he ...
-
Public Safety Communication Officer
2 days ago
Health Services NB Charlottetown, CanadaPosition Type: · Casual - Occasionnel · Closing date: · MEDACOM Atlantic is a subsidiary of Medavie Health Services, and operates as Prince Edward Island's Primary Public Safety Answering Point (PSAP); answering all 911 calls for the province. MEDACOM Atlantic provides emergency ...
-
Pathways to Academic Success
2 days ago
University of Prince Edward Island Charlottetown, Canada**RESPONSIBILITIES**: · - Develop and implement student engagement programming, in particular, continue to grow the Campus Life Program to meet the needs of UPEI's diverse student population. Collaborate with other stakeholders (International Student Office, Student Union, etc.) ...
-
Project Manager
4 days ago
MOBIA Technology Innovations Charlottetown, CanadaAtlantic Canada · MOBIA Technology Innovations is a Systems Integration company with multiple business unit areas: Broadband and Wireless Services, Managed Services, Infrastructure Solutions, Cybersecurity and Application and Data Services. Working with Service Providers, Governm ...
-
Front Line Outreach Worker
4 days ago
The Adventure Group Charlottetown, CanadaIn collaboration with team members and management, work to provide a safe, secure and positive environment for guests · - Use best practices of client centred and trauma-informed approaches to foster positive relationship with guests. · - Handle admissions, orientation and evalua ...
-
Food Service Supervisor
2 days ago
D.L. MCQUAID HOLDINGS INC. Charlottetown, CanadaEducation: Secondary (high) school graduation certificate · - Experience: 1 year to less than 2 years · **Tasks**: · - Establish methods to meet work schedules · - Supervise and co-ordinate activities of staff who prepare and portion food · - Train staff in job duties, sanitation ...
-
Community Navigator
1 day ago
CHANCES Inc. Charlottetown, CanadaCHANCES (Caring, Helping, And Nurturing, Children Every Step) is a non-profit, charitable organization that exists to provide a range of child development and parent support services to children from 0-11 years and their families, particularly those experiencing additional life c ...
-
Unit Coordinator
4 days ago
Canadian Mental Health Association Charlottetown, CanadaThe Canadian Mental Health Association (CMHA) is the nation-wide leader and champion for mental health. CMHA facilitates access to the resources people require to maintain and improve mental health and community integration, build resilience, and support recovery from mental illn ...
-
Project Administrator/coordinator
4 days ago
FCC Construction Charlottetown, Canada**About Us** · In business since 1960, FCC Construction is an open shop, multi-trade, specialty contractor serving Atlantic Canada. FCC's three main operating divisions include: General Construction, Management, Electrical Contracting and Communication Cabling. · **Job Summary** ...
-
Comfort Inn Charlottetown Charlottetown, Canada**THE OPPORTUNITY**: · **Housekeeping RA/Guest Service Agent/Laundry attendant/ Breakfast Attendant** · REPORTS TO GENERAL MANAGER · **THE COMPANY**: · Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion fo ...
-
Line Cook
1 day ago
Murphy Hospitality Group Charlottetown, CanadaAt Murphy Hospitality Group we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this higher standard of excellence. We believe in extensive training and providing our people with an excellent benefits program, co ...
-
Project Manager
4 days ago
University of Prince Edward Island Charlottetown, CanadaAs part of the department management team, this position is responsible for project management of assigned capital projects and reporting to the Manager of Capital Projects and Planning. This includes managing dedicated resources, consultants, as well as directing and coordinatin ...
-
Box Office Team Leader
1 day ago
Confederation Centre of the Arts Charlottetown, Canada**We're Recruiting For** · **Box Office Team Leader** · This is a dynamic position, reporting to the Manager of Guest Services, and working closely with the Sales Analyst. The Box Office Team Leader assists with many aspects of box office operations. Duties will include, but are ...
-
Director, Highway Safety Division
2 days ago
Government of Prince Edward Island Charlottetown, CanadaDirector, Highway Safety Division opportunity with The Government of Prince Edward Island · - Permanent with pension · - Relocation assistance funds · - Employer-paid benefits · - Flexible working hours · - Up to $2,500 annual training funds · **Salary Range**:$ $61.29 per hour ( ...
-
Area Manager
4 days ago
United Services Group Prince Edward Island, CanadaAbout Us · We are an established Canadian facility, maintenance company. We provide a variety of · services to large retail and commercial businesses nationally. · We have a competitive compensation & benefits plan including health, dental and · vision, and a pension plan after 1 ...
Patient Service Coordinator - Charlottetown, Canada - Canadian Orthodontic Partners
1 day ago