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    Program and Content Coordinator - Toronto, ON, Canada - Entertainment Services Alliance, Inc.

    Entertainment Services Alliance, Inc.
    Entertainment Services Alliance, Inc. Toronto, ON, Canada

    1 week ago

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    Description

    For over a decade, our clients in aviation and maritime have used our technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world.

    Brands such as Southwest Airlines, Norwegian Cruise Lines, Emirates and Celebrity Cruises have trusted us to provide solutions from high-speed broadband internet to movies, television and games.

    Our team of global experts take pride in providing clients what they need today while creating a strategic road map for tomorrow through reliable, scalable, and affordable content and connectivity solutions designed to meet the ever-changing technology needs of our clients' passengers and guests.

    As one of the leading providers of high-speed connectivity and entertainment solutions for worldwide mobility markets, we deliver what customers need today, while remaining flexible and future-focused.

    The Content Programming Manager (CPM) is responsible for making movie and/or TV content decisions for our aviation clients.

    It is expected that CPMs are passionate about content and can use their enthusiasm and knowledge to effectively curate airlines' content libraries – balancing client satisfaction and Anuvu's commercial content strategy.

    CPMs may support one or more accounts, depending on the volume of content, the frequency of refresh cycles, and the complexity of the account.

    They will be focused on meeting customers' content requirements, either individually selecting content that will resonate with their passengers, or working with our subscription planning team to adapt pre-existing curated bundles.

    Once CPMs have made their content recommendations to an airline, they will be expected to document their final content selections to trigger the delivery supply chain.


    Remote Options:
    Remote, with travel to customers in Toronto.
    Select movie and/or TV content for aviation clients based on their customers profiles and contractual requirements
    Screen content when necessary to assess quality and relevance to client
    Produce client-facing presentations illustrating content recommendations using a variety of tools
    Manage internal paperwork to document content selections for our Operations team to order and process
    Categorize content effectively onboard into genre, themed or creative collections
    Persuade and influence content selection choices to maximize profitability
    Research using a variety of tools necessary available assets (e.g language tracks, edited versions, HD/4K)
    Actively improve the quality of our clients' onboard product through curation and continuous improvement
    Research upcoming content (major studios, niche, regional, emerging, or independent content) to identify titles that would align well with our clients' content strategy
    Assist with creative ideas for RFP submissions across movies and TV content
    Escalate issues to management as they arise to ensure adherence to deadlines and risk is mitigated
    Bachelor's Degree (or equivalent international degree)
    In-depth knowledge of movie and TV content
    Proficient with Microsoft Office tools
    Ability to build and manage relationships with clients to effectively influence
    Understanding of budget management and profitability
    Understanding of cultural nuance and sensitivity to certain types of content
    Interest and enthusiasm about wider trends in media and entertainment
    can help advance ourglobal, inclusive culture
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