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    Medical Planning Specialist - Ottawa, ON, Canada - Central East Local Health Integration Network

    Central East Local Health Integration Network
    Central East Local Health Integration Network Ottawa, ON, Canada

    3 weeks ago

    Default job background
    Full time
    Description
    Community Engagement Specialist, Regular Full Time
    Community Engagement Specialist, Regular Full Time
    Manager, Community Engagement

    Home and Community Care Support Services Champlain is one of 14 Home and Community Care Support Services organizations in Ontario.

    We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home.

    Our patient-care coordination teams help develop care plans for people of most ages, focused on maintaining each patient's independence and dignity.

    We also provide long-term care home placement services, and facilitate our patients' access to the community-based services they need.

    The Community Engagement Specialist is responsible for supporting the development and implementation of internal and external communications plans, organizational initiatives and other confidential matters, locally and provincially.

    Reporting to the Manager, Communications and Engagement, the Community Engagement Specialist develops key communications products, engages internal leaders and teams to provide communications support and advice, and establishes relationships with key stakeholders to educate, inform and advance Home and Community Care Support Services' strategic priorities.

    Support initiatives in Champlain and as part of the provincial Communications team – operating as one team to support HCCSS-wide priorities and objectives – including materials for the CEO and Board, as well as projects that impact staff and stakeholders across the province
    Support the development of Communications & Engagement strategies aligned with the organization's strategic priorities including public relations, stakeholder engagement, marketing, brand management, social media and issues management
    Develop and implement communications plans and tactics to support corporate projects and initiatives, which at times may include confidential matters about the organization or operations
    Create written and designed content (in collaboration with graphic designer) for newsletters, brochures, posters, videos, web, intranet, speeches, presentations and other communication materials aimed at diverse audiences

    Oversee the production of patient-facing pamphlets, brochures and newsletters and coordinate the distribution of print/branded materials to staff, patients, caregivers, etc.

    Leverage digital technology solutions and incorporate digital, social and web strategies to support strategic communications plans, while taking a lead role with social media activities
    Provide media relations support including creation of news releases, organization of media events, development of speaking points, triaging of media requests, development of media responses and building and maintaining strong media relationships
    Provide support for internal and external stakeholder engagement activities, including community engagement and education opportunities, in-person and virtually
    Advise and work collaboratively with human resources, including on confidential matters which may include information about employees or positions, to effectively engage and communicate with staff to raise awareness of HR initiatives, programs and policies
    Support crisis communications at the local level, and at the provincial level as assigned
    Uphold the organization's reputation through relationship-building with stakeholders, public awareness activities and marketing in alignment with visual identity, brand guidelines, AODA compliance and French language requirements
    Post-secondary degree/diploma in communications, journalism, marketing or a related academic field


    • Experience/proficiency in Microsoft Office, Adobe Creative software and website content management systems is required.
    • Proficiency with graphic design software an asset

    Knowledge of communication concepts, strategies and technical skills required in planning, execution and evaluation of communications plans for internal and external audiences.


    • Thorough knowledge of current trends in communications planning and tactics, writing style, multimedia, engagement, marketing and metrics/reporting
    • Bilingualism (French & English) is an asset

    Shift:
    Monday-Friday, 8:30am-4:30pm (37.

    Office location:
    Home and Community Care Support Services Champlain welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in any aspects of the selection process.

    Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19.

    Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire.

    Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.
    #
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