- Create a warm and welcoming environment in our stores
- Add joy to our customers' lives
- Leverage our product to tell stories
- Engage and connect with our customers on the floor
- Curate specific product collections for each customer you meet
- Ensure Visual Standards are followed and maintained
- Role model Indigo's High Performance Characteristics
- Seek information regarding new products, promotions and programs
- Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
- Take accountability to respond to customer feedback in a timely manner
- Hold self and others accountable
- Own self-development and provide continuous feedback to colleagues and Leadership Team
- Share ideas with Leadership Team on how to improve the employee and customer experience
- Experience in specialty retail or a retail environment preferred but not required
- Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
- Demonstrated commitment to creating an exceptional employee and customer experience
- Ability to be mobile on the sales floor for extended periods of time
- Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
- Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
- Bilingualism (French/English) is required for all positions in Québec; other languages an asset
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Customer Experience Representative
5 days ago
Indigo Books & Music Inc. Lethbridge, AB, CanadaDedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a v ...
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Customer Experience Lead
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Sales Representative
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Guest Services Representative
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Guest Services Representative/ Night Auditor
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Indigenous Hospital Liaison
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Alberta Health Services Lethbridge, Canada**Your Opportunity**: · The Indigenous Wellness Core (IWC) works in collaboration and partnership across Alberta Health Services and with all external partners to support innovation and improvement in Indigenous Health and to work towards health equity for Indigenous peoples and ...
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Customer Service Representative
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Environmental Health and Safety Coordinator
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Arconic Lethbridge, CanadaThe Environmental, Health, & Safety Coordinator supports the EHS Manager in overseeing and implementing the company's environmental, health, and safety programs and all applicable EHS management systems at our Kawneer Lethbridge facility. This individual will be required to align ...
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Research Technician
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Enabling Technologies Research Assistant
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Research Scientist
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Supervisor, Manual Operations
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Member Service Representative
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Research Assistant
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Lethbridge College Lethbridge, Canada**Responsibilities**: · This position reports directly to the Manager, English Language Centre The role is responsible for in-class assistance and virtual assistance in the LINC Evening program on campus. · Job Duties · Summary of Key Responsibilities (job functions include but a ...
Customer Experience Representative - Lethbridge, Canada - Indigo Books & Music
Description
Job DescriptionYou'll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.
WHAT YOU'LL DO
At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at toll free) or Support- if you require an accommodation at any time during the recruitment process.
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