- Provide knowledgeable and comprehensive responses to pension-related enquiries from clients and external professionals in a timely manner. Corresponds with members of pension funds, pensioners, local union officials, Trustees, pension consultants, actuaries, auditors, and legal counsel as required.
- Accurately record member interactions in workflow management tool
- Maintain, record, and follow up on Pension Recipient Status Confirmations for relevant Plans.
- Make adjusting entries to pension eligibility database as necessary, e.g., deaths, reinstatements, etc.
- Assist with additional tasks in the Pension Department as time permits.
- Any other duties needed to help drive to our Vision, fulfill our Mission, and abide by our Organization's Values
- Past experience with pension benefits administration
- Fluency in English is essential. Bilingual in French would be considered an asset.
- Ability to maintain professionalism and tact while working in a dynamic team environment.
- Experience with pension plans, health benefit plans, or in the life insurance or financial services industry would be an asset.
- Attention to detail and commitment to accuracy of work.
- Excellent customer service skills, including an initiative to provide comprehensive service and information in response to inquiries.
- Good organizational skills and ability to prioritize tasks, including the ability to meet company service standards.
- Well-developed analytical, decision-making, and problem-solving skills.
- Flexible and adaptable.
- Excellent written and interpersonal communication skills and ability to work independently as well as part of a team.
- Ability to perform multiple tasks simultaneously (i.e., communicating with callers while retrieving information from systems and summarizing inquiries for call log).
- Successful completion of a background check is required.
-
Administrator, Office Services
10 hours ago
mnp Toronto, CanadaInspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. · Make an impact with our Office Services team as an Administrator. This position is a contrac ...
-
Service Administrator
6 days ago
Plan Group Vaughan, Canada**SERVICE ADMINISTRATOR** · **Technical Service** · Are you looking for a role that provides challenge, growth and development opportunities? Do you enjoy working on multiple projects, while supporting changing priorities in a fast paced work environment? Take the leap and make y ...
-
Service Administrator
6 days ago
YIT an Alta Company Vaughan, Canada_**Responsibilities**:_ · - Scheduling service for a large in-house fleet customer · - Communicating effectively with peers, internal and external customers on the status of service work and all other related items · - Inputting the technicians time daily onto the work orders in ...
-
Service Administrator
1 week ago
Eco Choice Windows & Doors Concord, CanadaAn award-winning windows and doors replacement company in Vaughan is looking to expand its team by filling a key role within the organization as an Service Administrator · **Primary Responsibilities**: · **RESPONSIBILITIES** · - Administrating service reports and documentation. · ...
-
Member Services Administrator
1 week ago
Ellement Consulting Group Vaughan, CanadaMEMBER SERVICES ADMINISTRATOR - VAUGHN · ABOUT ELLEMENT · Ellement Consulting Group Limited Partnership (Ellement) is a privately-owned actuarial consulting firm that has been providing actuarial, administration, software programming, and consulting solutions for pension, benefit ...
-
Administrative Services Manager
1 week ago
Equitask Mississauga Vaughan, CanadaEducation: · - Expérience: · **Education**: · - Bachelor's degree · **Tasks**: · - Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services · - Direct and control corporate governance and regu ...
-
Administrative Services Support
4 days ago
Combined Metal Industries Vaughan, CanadaAdministrative Services Support (On-site) · **Location**: 8470 Keele St, Concord ON (Keele and Langstaff) · Permanent Full Time. New grads are encouraged to apply · We are Public Transit accessible CMI is located at Keele and Langstaff in Concord. A 20-minute bus ride from TTC Pi ...
-
Service Administrator
4 days ago
Staffix Professional Staffing Richmond Hill, CanadaOur client, in the Healthcare industry, is looking for a Service Support Administrator to join their team. Your role as a Service Support Administrator is to support our Field Technicians. · **Responsibilities**: · - Contract renewals, data maintenance and corrections · - Process ...
-
Service Administrator
10 hours ago
Synkro Automotive Repair Corp. North York, CanadaCore responsibilities: · - Answer all incoming calls on multiple phone lines · - Answer any inquiries possible and acquire assistance if necessary · - Provided customer interaction in a friendly and helpful manner · - Maintain and book service appointments for customers · - Prefo ...
-
Administrative Services Support
5 days ago
Combined Metal Industries Vaughan, Canada**Location**: 8470 Keele St, Concord ON (Keele and Langstaff) · Permanent Full Time. New grads and upcoming grads are encouraged to apply · We are Public Transit accessible CMI is located at Keele and Langstaff in Concord. A 20-minute bus ride from TTC Pioneer Village Subway Stat ...
-
Service Coordinator and Administration
1 week ago
Basaltic Kitchens Concord, CanadaOur work environment includes: · - On-the-job training · - Safe work environment · **Responsibilities**: · - Order Processing - Processing new and ongoing orders and completing associated administrative tasks · - Order Management - Coordinating and communicating with production t ...
-
Service Coordinator and Administration
4 days ago
Basaltic Kitchens Concord, CanadaOur work environment includes: · - On-the-job training · - Safe work environment · **Responsibilities**: · - Order Processing - Processing new and ongoing orders and completing associated administrative tasks · - Order Management - Coordinating and communicating with production t ...
-
Customer Service/administrative
1 week ago
Precision Rewind Services Concord, CanadaDuties include; · - Assisting Customers with order requests · - Data Entry and Order Follow up · - Preparing Spreadsheets · - Filing · - Answering phones · Working hours are Monday to Friday · - 7:30 am to 4:30 pm. · **Job Types**: Full-time, Permanent · **Salary**: $45,000.00-$5 ...
-
Pension Member Services Administrator
1 week ago
Ellement Consulting Group Vaughan, CanadaPENSION MEMBER SERVICES ADMINISTRATOR - VAUGHN · ABOUT ELLEMENT · Ellement Consulting Group Limited Partnership (Ellement) is a privately-owned actuarial consulting firm that has been providing actuarial, administration, software programming, and consulting solutions for pension, ...
-
Production & Client Services Administrator
1 week ago
Duplium Corp. Vaughan, CanadaDuplium has been in business for over 25 years and currently offers a complete range of services, including custom print-on-demand, packaging, assembly, design, advanced e-commerce fulfillment solutions and merchandising. We continue to grow and develop leading-edge printing tech ...
-
Production & Client Services Administrator
4 days ago
Duplium Corp. Vaughan, CanadaDuplium has been in business for over 25 years and currently offers a complete range of services, including custom print-on-demand, packaging, assembly, design, advanced e-commerce fulfillment solutions and merchandising. We continue to grow and develop leading-edge printing tech ...
-
Administrative Services Manager
5 days ago
JOYNET REALTY INC. North York, CanadaEducation: College/CEGEP · - Experience: 3 years to less than 5 years · **Tasks**: · - Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services · - Direct and control corporate governance and ...
-
Programs and Services Administrator
3 days ago
Flemingdon Health Centre North York, CanadaJob Title: · **Programs and Services Administrator** · Employment terms: · Temporary contract, 35 hours/week, evening and weekend hours can be expected · Salary range: · $45,193 -$55,612 per year, In addition to 4% vacation pay and HOOPP pension plan · Expected start date: · As s ...
-
Administrative Services Manager
1 week ago
Restonit Mattress Manufacturing Inc. North York, CanadaEducation: Bachelor's degree · - Experience: 3 years to less than 5 years · **Work setting**: · - Urban area · - Manufacture · **Budgetary responsibility**: · - $1,500,001 - $4,000,000 · **Tasks**: · - Direct and advise staff engaged in providing records management, security, fin ...
-
Policy Service Administrator
4 days ago
iA Groupe financier / iA Financial Group North York, Canada**PPI company overview**: · **PPI (an independent subsidiary of iA Financial)** is an Insurance Marketing Organization that sits between independent advisors and insurance companies. From coast-to-coast, we provide value-added services and support such as digital tools, education ...
Pension Member Services Administrator - Vaughan, Canada - Ellement Consulting
Description
PENSION MEMBER SERVICES ADMINISTRATORABOUT ELLEMENT
Ellement Consulting Group Limited Partnership (Ellement) is a privately-owned actuarial consulting firm that has been providing actuarial, administration, software programming, and consulting solutions for pension, benefits, and investment programs for individuals, corporations, unions, associations, and governments for programs based in Canada since 1996. Our mission is to design, implement, and manage employee benefit programs for individuals and institutions to provide economic security at a reasonable and affordable cost.
We currently have a great opportunity for a Pension Member Services Administrator to join our Vaughn team.
POSITION SUMMARY
As a Pension Member Services Administrator, you will be part of an administration team that provides high-quality administration services to multiple clients and demonstrates outstanding and timely customer service. You will have access to and regularly work with information that is highly confidential and critical in nature. You must be professional and highly organized, have excellent communication skills, with a strong work ethic, and the ability to work autonomously.
KEY ACCOUNTABILITIES AND RESPONSIBILITIES
At Ellement, we believe in investing in our business and operating it as effectively as we can. One of the best ways we know is by hiring great people. We also know that by investing in our employees and encouraging ongoing education, upgrading, and training, we're building an environment where staff feel supported, involved, and engaged. We offer a challenging, team-oriented work environment, competitive compensation, and benefits package, and ongoing support for your professional and personal growth.
We thank all candidates who apply, however, only those selected for a personal interview will be contacted.