Jobs
>
Regina

    Customer Service Manager - Regina, Canada - Genuine Parts Company

    Genuine Parts Company
    Genuine Parts Company Regina, Canada

    5 days ago

    Default job background
    Full time
    Description

    Working at Motion Industries (Canada) is about partnering – with our teams, our suppliers and our customers. We work hard to deliver the kind of culture and benefits that make the experience more than just a career move – you'll partner with some of the most talented and humble men and women driving our industry forward. We just like to think that we're real people with real expertise. We are currently seeking an experienced Customer Service Manager to help us maintain our commitment to our customers as we continue to grow. But that's enough about us.

    WHO YOU ARE
    A self-starter who takes initiative, sees a problem or opportunity, and dives in.

    Analytical thinker, curious by nature, able to see different angles to situations and challenges.

    Strong administrative skills to develop, implement and refine processes.

    Effective communicator, verbally and written.

    Polished interpersonal skills, employing tact and diplomacy handling situations and people.

    Strategic manager of people and personalities to optimize team results.

    Prior supervisory or leadership experience.

    A builder of people; training, mentoring and developing individuals and teams.

    A coach, fostering a positive team environment, cheering successes and guiding through challenges

    If you are passionate about serving customers through everything, from hands-on operational duties to team motivation efforts, we want to talk to you

    ABOUT THE ROLE

    As Key Account Team Lead you will be the central contact for a team of Customer Service Representatives, sales reps, customer's purchasers and factory representatives dedicated to serving a high profile, major account. This is a multi-faceted role, encompassing customer service management, process management/refinement and liaising with stakeholders from all sides.

    JOB RESPONSIBILITIES

  • Meet customer and shipment metrics, including time to fill, expediting orders, and quoting
  • Act as principal contact for internal/external stakeholders; customer, product specialists, corporate support team and vendors
  • Maintain, modify and implement effective processes ensuring consistent workflow
  • Energize your team, cheering successes and guiding through challenges
  • Fostering a positive, dynamic, and fun work environment

    • REQUIREMENTS

    As the Key Account Team Lead you are empowered to take initiative, lead by example, utilizing your strong administrative, project management, and mentoring abilities. You are detail-oriented with solid analytical and problem-solving skills. You demonstrate excellent verbal and written communication, interpersonal, and negotiation skills as well as the ability to establish rapport and build solid relationships internally and externally.

  • 3+ years of proven sales or customer service leadership experience
  • High school diploma coupled with some post-secondary education (preferred)
  • Polished interpersonal skills, employing tact and diplomacy handling situations and people
  • Analytical thinker, curious by nature, able to see different angles to situations and challenges
  • Strategic manager of people and personalities to optimize team results
  • A builder of people; training, mentoring and developing individuals and teams for their success.
  • Strong computer proficiency, including Excel
  • Experience managing and mentoring a customer facing team
  • Industrial / distribution experience, an asset
  • Resolve customer issues – determine the cause, provide a solution, make necessary adjustments and follow up to ensure customer satisfaction
  • Grow your skills and career through business and personal development courses and activities
  • Share your big ideas, learn from your mistakes, ask for help and lend a hand when needed

    • THE WORK EXPERIENCE AT MOTION INDUSTRIES (CANADA) INCLUDES

  • Comprehensive flex benefits
  • Competitive salary and bonus plan
  • An attractive pension plan
  • Learning and development opportunities
  • Great company culture with a strong leadership team
  • Growth and Development opportunities
  • Open and frequent communication
  • Timely feedback on individual performance and career development opportunities
  • Brandt

    Service Manager

    6 days ago

    Brandt Regina, Canada

    Brandt is currently seeking a Service Manager for our Regina, SK Peterbilt location. The Service Manager will be responsible for managing the sales and delivery of after-market support services (component diagnostics, repair, and replacement) for the truck and trailer business. T ...

  • Welldone Mechanical Services Inc.

    Service Manager

    1 week ago

    Welldone Mechanical Services Inc. Regina, Canada

    **JOB DESCRIPTION** · **Job Title** · **Service Manager** · **Company** · **Welldone Mechanical Services Inc.** · **Reports to** · **Vice President of Operations** · **Location** · **Regina, SK** · **NOC Code** · **OBJECTIVES/PURPOSE OF THE ROLE** · The Service Manager is respons ...

  • Welldone Mechanical Services

    Service Manager

    6 days ago

    Welldone Mechanical Services Regina, Canada

    **Job Title** · **Service Manager** · **Company** · **Welldone Mechanical Services Inc.** · **Reports to** · **Vice President of Operations** · **Location** · **Regina, SK** · **OBJECTIVES/PURPOSE OF THE ROLE** · **ESSENTIAL DUTIES AND RESPONSIBILITIES** · - Promote a positive an ...

  • Falcon Equipment Ltd.

    Service Manager

    4 days ago

    Falcon Equipment Ltd. Regina, Canada

    **Why join the Falcon family?** · - Extremely competitive salaries · - Amazing benefits packages · - Financial Health · - RRSP matching · - Flexibility · - Job Security · - Sustainable work · - Growth opportunities · Are you a Journeyperson or an experience service manager who is ...

  • Welldone Mechanical Services

    Service Manager

    6 days ago

    Welldone Mechanical Services Regina, Canada

    **Job Title** · **Service Manager** · **Company** · **Welldone Mechanical Services Inc.** · **Reports to** · **Vice President of Operations** · **Location** · **Regina, SK** · **OBJECTIVES/PURPOSE OF THE ROLE** · **ESSENTIAL DUTIES AND RESPONSIBILITIES** · - Promote a positive an ...

  • Iron Systems

    Profesional Services Manager

    1 week ago

    Iron Systems Regina, Canada

    **Date Posted**: · - 8/28/2023 · **Job Function**: · - Software Development · **Location**: · - Regina SK - CAN · **Offered Salary**: · - Competitive · - Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network se ...

  • Access Communications Co-operative Ltd

    Manager, Service and Installation

    4 days ago

    Access Communications Co-operative Ltd Regina, Canada

    **Job Brief**: · Hiring Service and Installation Manager in Regina · - Access is a fast-paced dynamic organization, with a team-oriented work environment. As one of Saskatchewan's Top Employers and as a 100% Saskatchewan Co-operative, we offer competitive wages and a comprehensiv ...

  • Federated Co-operatives Limited

    Manager, Transportation Service

    1 week ago

    Federated Co-operatives Limited Regina, Canada

    Federated Co-operatives Limited (FCL) is hiring a Manager, Transportation Services on a permanent basis on our Transportation Operations team. · This position is based in Regina, Saskatchewan with preference for on-site work. A hybrid work arrangement may be considered. · We are ...

  • eHealth Saskatchewan

    Manager, Service Assurance

    1 week ago

    eHealth Saskatchewan Regina, Canada

    **Who is eHealth Saskatchewan?** · eHealth Saskatchewan is a Treasury Board Crown Corporation with a unique blend of healthcare, information technology, and citizen services. Our vision is "Connected healthcare, accessible to everyone, everywhere" with a mission to "collaborate t ...

  • eHealth Saskatchewan

    Manager, Datacentre Services

    5 days ago

    eHealth Saskatchewan Regina, Canada

    **Who is eHealth Saskatchewan?** · eHealth Saskatchewan is a Treasury Board Crown Corporation with the mandate to coordinate Saskatchewan Electronic Health Record (EHR) planning, implementation and strategy for the Province of Saskatchewan. We have worked with our healthcare part ...

  • Sephora

    Manager, Client Services

    3 days ago

    Sephora Regina, Canada

    **Job ID**: 232373 · **Store Name/Number**: SK-Regina (0592) · **Address**: th Ave Space #218, Regina, SK S4P 3Y6, Canada (CA) · **Full Time/Part Time**: Full Time · **Position Type**: Regular · **You'll love working here** · As the Manager, Client Services & Experience, you will ...

  • Aoun Mobile Auto Tech Inc.

    Automotive Service Manager

    2 days ago

    Aoun Mobile Auto Tech Inc. Regina, Canada

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years · - Experience: 2 years to less than 3 years · **Tasks**: · - Manage staff and assign duties · - Study market research and trends to determine consumer demand, potential s ...

  • fix. Coffee

    Food Services Manager

    3 days ago

    fix. Coffee Regina, Canada

    Education: Secondary (high) school graduation certificate · - Experience: 2 years to less than 3 years · **Tasks**: · - Plan, organize, direct, control and evaluate daily operations · - Determine type of services to be offered and implement operational procedures · - Organize and ...

  • Custom Hardware Distributors

    Security Service Manager

    1 week ago

    Custom Hardware Distributors Regina, Canada

    Work Term: Permanent · - Work Language: English · - Hours: 35 hours per week · - Education: College/CEGEP · - Experience: 2 years to less than 3 years · - or equivalent experience · **Tasks**: · - Assign, co-ordinate and review projects and programs · - Hire, train, direct and mo ...

  • SaskPower

    Project Manager, SAP Managed Services

    6 days ago

    SaskPower Regina, Canada

    Permanent - Full Time · At SaskPower, we generate more than just electricity for Saskatchewan people. We offer some of the best jobs in the province. · Our challenging careers will help you grow while being surrounded by a fully-committed team, committed to safety, openness, coll ...

  • Alzheimer Society of Saskatchewan

    Client Services Team Manager

    2 days ago

    Alzheimer Society of Saskatchewan Regina, Canada

    The Client Services Team Manager (CSTM) will coordinate and integrate supports and services around the person living with dementia and their care partner. In this direct client service role, they will be the key "go-to" person for families after a dementia diagnosis, with respons ...

  • Atlantis IT group

    IT Service Management Tool Administrator

    5 hours ago

    Atlantis IT group Regina, Canada

    **Role**:IT Service Management** · **Location**:Regina, (HYBRID)** · **Duration · - Long Term** · **Responsibilities** · Review queues for trends and seek opportunities to improve team services using data available in ServiceNow. · Initiate escalations and manage severity 1 and 2 ...

  • MNP

    Resource Manager, Corporate Services

    5 days ago

    MNP Regina, Canada

    Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. · Make an impact with our Corporate Services team as a Resource Manager. This diverse team of ...

  • City of Regina

    Manager, Partnerships and Permit Services

    4 days ago

    City of Regina Regina, Canada

    **Openings**: 1 · **Type of Posting**: Internal & External · **Location Name**: City of Regina, Regina, Saskatchewan, CA · **Date Posted**: June 9, 2023 · **Closing Date**: June 23, 2023 · **Profession**: Managerial & Executive Leadership · **Experience Level(s)**: Senior/Executi ...

  • University of Regina

    Manager, International Student Services and Global

    6 days ago

    University of Regina Regina, Canada

    Faculty/Department UR International Unit UR International Employee Group URFA APT Collective Agreement Consideration Open with preference given to APT members. CUPE 5791 Job Family Category Staff Number of Vacancies 1 Position Summary · **Position Summary**: · Reporting to the As ...