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    marketing content strategist - Toronto, ON, Canada - The Home Depot

    The Home Depot
    The Home Depot Toronto, ON, Canada

    1 week ago

    Default job background
    Description
    Community Enablement / Content Specialist (Askuity division) Job At The Home Depot in Toronto, ONM5V 1K4
    Suite 200, 461 King Street W., Toronto, ONM5V 1K4
    Askuityis a Toronto-based retail analytics software company operating as an innovative new division within The Home Depot (THD).

    Askuity'smission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and drive real-time execution.

    The Community Enablement Specialist will plan and develop scalable content that drives awareness and usage of the Supplier Analytics Program.

    The Community Enablement Specialist will drive collaboration between Merchandising and suppliers by communicating the value of the Program's tools and services to different audiences.

    The role will also be responsible for measuring the success of implemented content and making continuous improvements to optimize the user's experience.

    This is a hybrid role that requires 1 day per week on-site at our downtown Toronto location.
    Position Responsibilities
    Contribute to the creation of scalable content (e.g. onboarding material, how-to documentation, training videos, infographics, brand messaging, emails) that drives supplier usage, engagement, and satisfaction with the Supplier Analytics Program
    Collaborate with the Customer Success teams to plan and build scalable training modules to onboard users to the Supplier Analytics Program and reduce support tickets
    Transform content briefs and requests into deliverables that are well-designed, easy-to-understand and compel recipients to act
    Write and edit topical learning and thought leadership content to drive product adoption and help users achieve associated business objectives
    Convey merchants' expectations and analytics best practices to suppliers by executing campaigns developed with partner teams (e.g. Merchant Engagement, Product, Support, PMO, Operations and Supplier Engagement)
    Log content output and performance and evaluate trends to recommend improvements to the development, distribution, and measurement of content for the Supplier Analytics Program

    What You'll Bring
    Experience creating content, including how-to articles, infographics, marketing material, or in-app messages
    Experience working in a collaborative team environment and working with cross-functional teams
    Strong written communication skills; ability to synthesize complex topics and ideas and explain them in a coherent and understandable way to key stakeholders across different functions
    Creative and out-of-the-box thinking, with an eye for design. You are open to developing innovative ideas
    Project management experience - proven ability to manage multiple projects simultaneously and meet strict deadlines

    What We Offer

    ~ Comprehensive benefits package including medical, dental, life insurance and more
    ~ Access to a top-up for both parental and maternity leave for up to 18 months
    ~ RRSP, DPSP, Success Sharing and/or Management Incentive Plan, stock purchase plan
    ~ Tuition, professional development, and health & wellness reimbursement
    ~ Work from home flexibility
    ~3 weeks of vacation plus 5 personal days to start

    #J-18808-Ljbffr
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