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    Creative Design Lead - Toronto, ON, Canada - EQ Bank | Equitable Bank

    EQ Bank | Equitable Bank
    EQ Bank | Equitable Bank Toronto, ON, Canada

    1 week ago

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    Description
    Being a traditional bank just isn't our thing.

    We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what's possible in banking.

    Our team is made up of inquisitive and agile minds that find smarter ways of doing things.

    Overall we serve more than 370,000 people acrossCanadathrough Equitable Bank,Canada'sChallenger Bank, and have been around for more than 50 years.

    Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions acrossCanadathat serve more than 5 million members.

    Together we have over$100 billionin combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives.

    Our EQ Bank platform ( ) has been named the top Schedule I Bank inCanadaon the Forbes World's Best Banks 2023, 2022, and 2021 lists.

    As Creative Lead, you will create a holistic design strategy for our customers' end-to-end journey in Digital Banking, including both online and mobile banking.

    You will provide an integrated design vision across projects based on incomplete or evolving requirements and provide guidance to our business and product stakeholders on how to turn concepts to life.

    This is a hands-on role where you will use your deep design experience in an agile software development environment in collaboration with other world-class Product, Customer Experience, Marketing and Tech professionals.

    You will mentor and support product and visual designers on how to articulate our value and goals into an actionable design strategy, by exploring ideas and creating visual treatments.

    Help establish engagement strategy and growth vision
    Translate Brand philosophy into delightful visual brand moments (celebration, app splash, wait times, task completion)
    Reimagine visual language across multiple product journeys (account opening, moving money, managing account, and loyalty program)
    Ideate with product and design teams to approach customer challenges in innovative ways and challenge the status quo in online and mobile banking
    Foster creative collaboration with Product and Marketing teams
    Create prototypes, storyboards and sketches and ultimately high and low fidelity visual design for web and mobile app
    7+ years experience creating the vision of software products and translating to design deliverables
    ~ Experience presenting high and low fidelity concepts to senior leadership, articulate thought process and create excitement along customer journey
    ~ Passion for creating products that have value and help people succeed
    ~ Figma (primary tool), Protopie (Motion/animation); What we offer [For full-time permanent roles]
    Medical, dental, vision, life, and disability benefits
    Generous vacation policy, personal days and even a moving day
    Virtual events to connect with your fellow colleagues
    A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

    The incumbent will be working hybrid and in office time will be spent working from Equitable Bank's additional office space located at 351 King Street East, Toronto, ON.

    Equitable Bank is deeply committed to inclusion.
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