Jobs
>
Calgary

    Support Services Admin - Calgary, Canada - Rentokil Pest Control South Africa

    Rentokil Pest Control South Africa
    Rentokil Pest Control South Africa Calgary, Canada

    5 days ago

    Default job background
    Description

    Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada.

    This role supports our commercial and residential customers while providing World Class customer service. They work directly with and support our Branch Managers, Technicians and other members of the Support Services team to ensure customer satisfaction is met in all areas. Setting up new contracts and jobs, providing client portal support, distributing invoices with supporting documentation and following up on any client questions and/or concerns as it relates to invoicing or account changes. They are the support for both our internal and external customers so it is imperative that they possess excellent customer service skills, are able to manage self, troubleshoot independently and maintain positive relationships.

    This is a hybrid role (3 days from office & 2 days at home) based out of our office in Calgary (# th Ave SE, Calgary, AB T2C 5E9).

    Responsibilities:

    ● Data entry of new contracts, job sales, and product sales into our CRM software

    ● Upload and file copies of contracts for new customers

    ● Customer account maintenance. Contact updates, changes to billing, PO's, etc.

    ● Daily and consolidated month end invoicing

    ● Process and apply credit memos as required.

    ● Ensure accuracy in our invoice process, ensuring all relevant data is correct

    ● Upload invoices into customer 3rd party portals.

    ● Print, sort and mail daily invoice runs as required

    ● Ensure month-end procedures are followed and deadlines met.

    ○ all invoicing must be completed by the last business day of the month

    ● Create reports in Excel to provide to customers with special requests monthly

    ● Verify accuracy of service work tickets and post in CRM

    ● Process credit cards in CRM as required

    ● Assisting to resolve customer disputes with the accounts receivable team

    ● Submit all vendor invoices for the branch into Coupa for payment processing

    ● Monitor weekly uncommitted reports with Branch Managers to ensure route and invoicing

    completion

    ● Compile production and sales commissions reports to review with Branch Managers

    ● Assist Sales Reps and the Operations team with looking up customer info in CRM.

    ● Track business and technician licenses for expiry/renewal

    ● Assemble logbooks (info binders) for customers as required

    ● Additional responsibilities as assigned

    Requirements:

    ● 2+ years of Admin experience in a fast-paced professional environment

    ● Demonstrated proficiency with Microsoft Word, Excel and Power-Point

    ● Have knowledge of Google Suite. Ex. Google Docs, Drives, Gmail, Calendars

    ● Able to learn and use multiple computer systems

    ● Knowledge of Vendor Portals is an asset

    ● Excellent proof-reading abilities

    ● Strong analytical skills and attention to detail

    ● Able to multitask in a fast-paced environment

    ● Prioritise work without direct supervision

    ● Strong communication (verbal and written)

    ● Able to exercise tact and diplomacy when dealing with others

    ● Strong work ethic, punctual and maintain a professional demeanour

    A career with Rentokil-Terminix is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.

    • Great benefits - Medical, Dental, and Vision
    • Employer-matched RRSP program up to 3.5% of your base salary per year
    • Paid sick and vacation days
    • Short and long-term disability
    • Life Insurance

    Rentokil-Terminix is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil-Terminix Steritech is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

    Find out what's at the core of this company.

    Learn about Rentokil Initial's innovation culture

    Read about Sam Schrader's fantastic journey from a new graduate to becoming the IT Director at Rentokil Initial. Sam's story shows us how learning from others, trying out different jobs, and always being willing to learn can lead to great success in the IT and business industry. Explore her story to see what it takes to build a successful career.

    We are thrilled to announce the launch of our brand-new career site, a platform designed to help you find the perfect job at Rentokil Initial and showcase our vision and values.

    In June we celebrated 120 years of our Initial brand. It has been 12 decades since Arthur and Laura Bigelow set up a unique office towels business in London,

    Rentokil Initial is not just any company. Rentokil Initial is a company with its feet planted squarely on solid ground and with a phenomenal vision to become the most loved and respected services business on the planet.

    Initial Washroom Hygiene and The England and Wales Cricket Board (ECB) have announced a high-profile partnership designed to bring period dignity to grassroots cricket by ensuring menstruation is not something that holds back women and girls from playing cricket.

    At Rentokil Initial we pride ourselves on our ability to innovate to provide the best possible products and services for our customers.

    This year eight colleagues from Ambius and Initial Hygiene joined 132 volunteers inthe largest community tree planting weekend at the Nightwings rainforest to plantover 3,500 trees.

    #J-18808-Ljbffr
  • JNE Retail Equipment Inc

    Customer Service/admin Assistant

    16 hours ago

    JNE Retail Equipment Inc Calgary, Canada

    Customer Service/Admin Assistant with excellent communication skills. · JNE Retail Equipment Inc. is a small family owned and operated company doing business in Calgary for over 30 years. JNE Retail seeks employees who have integrity and see the customer as their highest priority ...

  • EXECUTIVE MAT SERVICE

    Customer Service Assistant/admin

    2 days ago

    EXECUTIVE MAT SERVICE Calgary, Canada

    We are a fast-growing family-oriented, culturally diverse, Canadian Company based in Alberta, and we are seeking a Customer Service /Admin for our Head office in Calgary. The Calgary market brings great growth opportunities and provides exciting career opportunities for the futur ...

  • Diverse Workforce

    Door Monitor, Northeast Registries

    2 weeks ago

    Diverse Workforce Calgary, Canada

    **Northeast Registries Door Monitoring** · The first thing that people will see at the registry is you Weekends are particularly busy with volume and extra road-testing clients. The office requires a door monitor to manage client volume and assist clerks with admin duties. · **Du ...

  • Downtown Florist Shop

    Floral Admin

    2 weeks ago

    Downtown Florist Shop Calgary, Canada

    We are seeking an experienced front-end person who is able to work unsupervised. We are a fast-paced, busy, high end retail floral shop built on customer service and strong work ethics. We are looking for an experienced admin who can handle the front end as well as work with flow ...

  • Compest Solutions Inc

    Network Security Admin

    2 weeks ago

    Compest Solutions Inc Calgary, Canada

    **NETWORK SECURITY ADMIN** · **Location : Calgary, AB onsite** · **Max Rate CAD$55/hr. on Inc/Corp to Corp** · **Mandatory COVID-19 Vaccine or Testing** · You will be presented to the client on **INC** basis. · **INC** or **Incorporated** means you will have a company registered ...

  • Globedex Financial Corp.

    Customer Service Administrator Part-time

    2 weeks ago

    Globedex Financial Corp. Calgary, Canada Part time

    Are you looking for a part time role working 3 days a week as part of a small friendly office admin team? · If so we have a unique opportunity for an experienced customer service administrator. · As well as the basic salary you will have: · - A working week of Monday - Wednesday ...

  • Exploron Corporation

    Youth Program Coordinator

    3 weeks ago

    Exploron Corporation Calgary, Canada

    **Responsibilities**: · This position is an integral member of the Residential Team. The position works at a location West of Calgary. The position works the following two-week schedule: · Week 1: · Sunday - Off · Monday 8am-4pm · Tuesday 8am-4pm · Wednesday/Thursday - Off · Frid ...

  • Allrush Print and Apparel

    Reception / Invoice Clerk

    3 weeks ago

    Allrush Print and Apparel Calgary, Canada

    Our NE Commercial Marketing and Print shop is a locally owned full service digital & commercial print shop in Calgary with over 20 years of experience. Our print shop specializes in offset printing, digital printing, apparel printing, bindery, packaging, and distribution. From de ...

  • Wipro Limited

    Database Admin

    2 weeks ago

    Wipro Limited Calgary, Canada

    Overview: · **Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.** · **We leverage our holistic portfolio of capabilit ...

  • Alberta Health Services

    Administrative Support Iv

    2 weeks ago

    Alberta Health Services Calgary, Canada

    **Your Opportunity**: · As the Administrative Support IV you will work both collaboratively and independently with a multi-disciplinary team within the Clinics. Following the clinic protocols for clerical and organization support to the Outpatient Clinics, you will perform a vari ...

  • Alberta Health Services

    Capital Project Liaison

    2 weeks ago

    Alberta Health Services Calgary, Canada

    **Your Opportunity**: · Reporting to the Senior Director, Capital Management Calgary Zone, the Capital Project Liaison works with a high degree of independence and in concert with internal and external stakeholders to plan and implement processes, programs, and projects. The Capi ...

  • Calgary Alternative Support Services

    Information Technology Administrator

    2 weeks ago

    Calgary Alternative Support Services Calgary, Canada

    Are you interested in making a difference in the lives of marginalized population? · The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual's well-being while supporting the development of ...

  • SmileCode Dental

    Part Time Administrator

    1 week ago

    SmileCode Dental Calgary, Canada Part time

    **WE ARE HIRING** · **Job description** · Dental Office Admin · - Part time -> future full time · **About US**: · We are a fairly new office, opened about 2 years ago + located in the NW of Calgary. · We are committed to patient care and customer service. · **The Opportunity**: · ...

  • Shim Law

    Legal Receptionist/assistant

    2 weeks ago

    Shim Law Calgary, Canada

    Duties include: · - Refer all inquiries to the appropriate individuals, divisions, or departments across the organization. · - Assisting lawyers and staff with legal work. · - General administrative tasks as needed, including letters, forms, filing and reports as necessary. · - A ...

  • Fountainhead Mechanical Inc.

    Drain Technician

    2 weeks ago

    Fountainhead Mechanical Inc. Calgary, Canada

    We are an established technical services company serving the commercial and condominium markets, and are looking to add to our expert team offering drain cleaning services. We offer very competitive package including company vehicle, wages, and benefits. We pride ourselves on a p ...

  • Walmart

    Dispatcher

    3 weeks ago

    Walmart Calgary, Canada

    **In addition to base salary, Walmart total compensation may also include bonus incentives, stock options, and more.** · **Position Summary...** · Provides supervision and leadership to the Driver Fleet and assistance to the Dispatch and Admin staff. · **What you'll do...** · Pla ...

  • Graham

    SAP Hcm Functional Analyst

    2 weeks ago

    Graham Calgary, Canada

    Graham is an employee-owned construction solutions partner that services the buildings, industrial, infrastructure, water and project finance sectors. We deliver lasting value for our clients through meticulous planning and scheduling, while upholding rigorous safety and quality ...

  • Change Your Results Inc.

    Executive and Administrative Assistant

    3 weeks ago

    Change Your Results Inc. Calgary, Canada

    Do you thrive in a fast paced environment? Are motivated to help others? Do you want to build more than just a J.O.B.? If relationships, people and growth are important to you, let us know. · Change Your Results Inc. is a growth focus company, and we are seeking a dedicated and d ...

  • IG Wealth Management

    Associate, Pwm Operations

    1 week ago

    IG Wealth Management Calgary, Canada

    **Division: IG Sales & Distribution** · IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and investment manag ...

  • Centre Street Physiotherapy and Wellness Clinic

    Chiropractor, Chiropractic

    2 weeks ago

    Centre Street Physiotherapy and Wellness Clinic Calgary, Canada Part time

    **Centre Street Physiotherapy and Wellness Clinic** is a new private multidisciplinary clinic that is in very well-established communities of Thorncliffe, Huntington hills and Greenview. We are uniquely located at a terribly busy strip mall that includes three Medical clinics, Ph ...