- Allocate, drive and monitor the workload based on content, delivery timescales and competences
- Use available resources and operate in a responsive manner
- Ensure materials and components to feed service delivery are available at the appropriate quality for service activities
- Prepare documents and reports ready for sign off by the customer. Ensuring documents are accurate and collated in a timely manner
- Drive continuous service productivity improvement activities
- Utilize efficient tools to streamline service processes and applications
- Ensure service findings are delivered to the product/system local units
- Comply with health & safety and environmental directives and ensure instructions are in line with regulations
- Control the area of responsibility so that it is adequately supervised
- Trouble shoot simple failure equipment and make clear, concise recommendations to mitigate the problem arising in the future
- Provide recommendations to management for improvement in both operations and customer service
- Electrical Engineering Degree
- At least 5 years of experience in Field Service domain
- Expertise in service, repair, inspection and testing of High Voltage equipment such as Power Transformers, Switchgear and other parts of electrical substations
- Fluent communication in both spoken and written English
- Proficient in health & Safety, environmental directives and safe systems of work in line with both Hitachi and client regulations and standard operating procedures
- Experience in problem solving and driving continuous improvement whilst working to project timelines in a systematic manner
- Competitive salary and bonus system
- Generous benefits
- Hybridwork model
- Friendly and inclusive work environment
- Career growth opportunities in an international marketleading company
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Field Services Engineer - Canada - Hitachi Energy
Description
At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories.Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society.
Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth:Diversity + Collaboration = Great Innovation
Seize this opportunity as a Field Service Engineer at Hitachi Energy.
You will contribute to the execution of the Service strategy and Service growth by focusing on delivering timely, high-quality, cost -effective service offerings, solutions, and projects for customers.
Execute Service work according to work instructions and in accordance with Hitachi Energy standard processes, quality standards and safety guidelines.
Deliver quality customer service to satisfy customers. In close co-operation with customer and other Hitachi Energy teams. Use your initiative and be proactive by identifying new Service business opportunities for Hitachi Energy.
You'll perform service tasks including installation of equipment and routine maintenance and identify technical problems both remotely and on-site in different service categories.
